lastminute.co.nz Verified Review
5 / 5
A lot of Google reviews were mainly complaining about the check in process and how unprepared the rooms were but it was not the case for us. I guess the hotel had worked on their service recovery. We came at around 3:30pm and our check in was so smooth. The twin room with pool view room was perfect for the 3 of us. Even though the sofa bed was not really a bed (it remained a sofa), but it fitted for one person. The hotel provided bed sheet, blanket, pillow toothbrush and bottled water for the third person sleeping on the sofa. The room was big, had a big table and the interior was chic. No complains during our stay.
A verified traveller stayed at Hyatt Place Johor Bahru Paradigm Mall
Hyatt Place Johor Bahru Paradigm Mall