lastminute.co.nz Verified Review
5 / 5
We had a outstanding time at the Lux Bellemare ! From the beginning to the end the staff was extremely attentioned and helpful. For all our queries the concierge staff helped us, the restraurant's staff was always keen to help and so kind to us all along, same for the staff at the beach and swimming pool. Our kids loved going to the activities of the kids club - again the staff their was wonderful.
There was a cyclone expected and the hotel put some plan/measures in place and always kept us informed and prepared activities inside for the kids. We did not even noticed it (apart from the rain !).
The facilities of the hotel are great, we enjoyed the snorkeling and the swimming pool. We (and our kids) especially liked the swimming pool at it is very shallow and allowed us to feel very relaxed in letting them go by themselves - althought there was someone wathcing the swimming pool at all times.
Despite most of the hotel host taking sunbeds, we always found room and the staff always helped us find room for us - they free the sunbeds when un-used which was great. The food at the main restaurant was outstanding ! The quality, the range of food was excellent. The kids had their own special buffet and I must say the kids desserts were very successful (ice cream, popcorn, fruits, even "barbe a papa" !).
Thanks to the kids club we, the parents, managed to have some parent time alone during the day and the evenings which was great - we ALL enjoyed our relax time there.
A verified traveller stayed at LUX Belle Mare
LUX Belle Mare