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Reviews

4.6 / 5Wonderful
3,223 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Airport
    Auckland (AKL-Auckland Intl.)
    27 min drive

Book online or call:

0508 283 858

Your dates need to occur after 2020-02-27. Try updating your dates to see prices for your trip.

    About this area

    Auckland

    In the city center and near a train station, The Grand by SkyCity is in an area with good shopping. Queen Street Shopping District and Sylvia Park are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Auckland Zoo and Kelly Tarlton's Underwater World. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Our guests appreciate the hotel's central location.

    Getting around

    • Auckland Britomart Station - 12 min walk
    • Auckland (AKL-Auckland Intl.) - 27 min drive

    Restaurants

    • Gusto – Buffet restaurant offering Italian cuisine. Serves breakfast, lunch, and dinner.
    • TheGrill by Sean Connolly – Serves lunch and dinner.

    About this property

    The Grand by SkyCity

    Along with 15 restaurants, this smoke-free hotel has a full-service spa and a casino. WiFi in public areas is free. Additionally, an indoor pool, 3 bars/lounges, and a fitness center are onsite. All 312 rooms feature thoughtful touches like pillow menus and bathrobes, plus free WiFi and plasma TVs with satellite channels. 24-hour room service, coffee makers, and free newspapers are among the other amenities available to guests.

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Self parking: NZD 35 per night
    Valet parking: NZD 55.00 per night
    Parking height restrictions apply
    Limo/town car service

    Food and drink

    Full breakfast available for a fee daily 6:30 AM–10:30 AM: NZD 35 for adults and NZD 17.5 for children
    15 restaurants and 4 coffee shops
    3 bars/lounges
    24-hour room service

    Things to do

    Fitness center
    Full-service spa
    Indoor pool
    Sauna
    Steam room

    Family friendly

    Babysitting/childcare (surcharge)
    Dry cleaning service
    Indoor pool
    In-room child care (surcharge)
    Laundry facilities
    Snack bar/deli

    Conveniences

    Elevator
    Free newspapers in lobby

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop

    Languages spoken

    English
    French
    Hindi
    Korean
    Portuguese
    Spanish

    Business services

    24-hour business center
    1 meeting room

    Outdoors

    Terrace

    Spa

    12 treatment rooms
    Aromatherapy
    Body scrubs
    Body treatments
    Body wraps
    Facials
    Hydrotherapy
    Manicures and pedicures
    Massage - deep-tissue
    Massage - hot stone
    Massage - prenatal
    Massage - Thai
    Massage/treatment rooms
    Reflexology
    Spa tub
    Steam room

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Casino
    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Blackout drapes/curtains
    Hypo-allergenic bedding
    Pillow menu

    Bathroom

    Bathrobes
    Free toiletries
    Hair dryer
    Shower

    Entertainment

    Pay movies
    Plasma TV
    Premium channels
    Satellite channels

    Food and drink

    Coffee/tea maker

    More

    Connecting rooms available
    Desk
    Free newspapers
    In-room massage
    Iron/ironing board
    Laptop-compatible safe
    4.6

    Wonderful

    5 - Excellent
    2,175
    4 - Good
    833
    3 - Okay
    151
    2 - Mediocre
    52
    1 - Poor
    12
    4.7
    Cleanliness
    4.5
    Service and Staff
    4.4
    Amenities
    4.6
    Property condition

    3/5

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    There should be a Microwave

    Stayed 2 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Love this hotel. REally well placed in the city next to casino. Love the indoor pool and spa.

    Stayed 1 night in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Best location and friendly staff

    Fantastic stay!

    Stayed 1 night in Feb. 2020

    3/5

    • Liked: Cleanliness, amenities, property conditions & facilities

    Stayed 1 night in Feb. 2020

    2/5

    • Disliked: Cleanliness, amenities, property conditions & facilities

    Location is great! Cleaning staff was TERRIBLE. Our room wasn’t even serviced one day. The next day it was serviced, left the trash, kept dirty glasses and did not vacuum. Honestly would not recommend it.

    Stayed 5 nights in Feb. 2020

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