- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs Attention Badly
It was an OK stay. The last time I stayed in this hotel I was on the 3rd floor and the room was clean and does not have a musty or smoke smell. This time I got a room on the first floor and as I was walking towards my room the aisle carpet is dirty. I smell cigarette smoke and dirty dog (I have my dog with me but does not smell bad). When I got in the room it has a strong cigarette smell. I told the desk person, I was told that that is the room that I reserve and paid for and in short I have to live with it. The room has an adjoining door to the next room and the smoke is coming from there. The toilet bowl is not securely attached to the floor so it moves when you are on it. I know it is a budget hotel but does that mean it should be in that condition??