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Room type Options Nightly price Book
Presidential Suite
Room with view
229 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Panoramic Suite
Room with view
82 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Suite (The Saasil)
Room with view
177 square metres
3 King Beds
(Extra beds available: Cot)
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Deluxe Double Room (Seafront)
Room with view
41 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Club Suite (Seafront)
82 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Club Double Room (Seafront)
Room with view
41 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Club Suite (Seaside)
82 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Deluxe Double Room (Seaside)
Room with view
41 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Club Room, 1 King Bed (Seaside)
41 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 King Bed (Seafront)
Room with view
41 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Club Double Room (Seaside)
41 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Suite (Seafront)
Room with view
82 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Club Room, 1 King Bed (Club Seafront)
41 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Suite (Seaside)
82 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Deluxe Room, 1 King Bed (Seaside)
Room with view
41 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Beachfront, with full-service spa

Popular property highlights

Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk
Multilingual staff

Located in Cancun (Zona Hotelera), Kempinski Hotel Cancún is within a 5-minute drive of Luxury Avenue Shopping Mall and Aquaworld. This beach resort is 1.3 mi (2 km) from La Isla Shopping Mall and 2 mi (3.1 km) from Iberostar Cancun Golf Course.

Make yourself at home in one of the 363 guestrooms featuring iPod docking stations and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a sauna. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab a bite at The Caribe Bar &Grill, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Cancun? This resort has 290625 square feet (27000 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.

Languages spoken

  • English

Show all languages

Grand Hotel Cancún managed by Kempinski

Retorno del Rey No. 36, Cancun, QROO 77500

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 363
  • Number of floors - 9
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Conference space
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Smoke-free property
  • Wedding services
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1993
  • Number of restaurants - 6
  • Conference space size (feet) - 290625
  • Conference space size (meters) - 27000
  • Number of meeting rooms - 8
  • Tennis on site
  • Number of outdoor pools - 2
  • Number of spa tubs - 1
  • Conference centre
  • Outdoor tennis courts - 1
  • Parking (limited spaces)
  • Computer station
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Number of beach bars - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Beach umbrellas
  • Beach cabanas (surcharge)
  • Free pool cabanas
  • Pool sunloungers
  • Beach towels
  • Terrace
  • Couples/private dining
  • Designer stores on site
  • Art gallery on site
  • Accessible airport shuttle

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis courts - 2
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Languages spoken

  • English
  • Spanish

Parking

Parking (limited spaces)

Room Amenities

Kempinski Hotel Cancún offers 363 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Pay films
  • Turndown service
  • Wireless internet access
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Separate bathtub and shower
  • Cable TV service
  • Free WiFi
  • Down comforter
  • LCD TV
  • TV size 42
  • TV size (measurement) inch
  • iPod docking station
  • Deep soaking bathtub
  • Rainfall showerhead
  • Balcony or patio
  • Connecting/adjoining rooms available
  • Rollaway/extra beds (surcharge)
  • Heating
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Closed-captioned TV
  • Lowered power points in bathroom
  • Height-adjustable showerhead
  • Grab bar – Near toilet
  • Transfer shower
  • Wardrobe
  • Mobile key entry
  • Desk chair
  • WiFi speed - 25+ Mbps

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.

The Club Grill - Overlooking the pool, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

Fantino - Overlooking the ocean, this fine-dining restaurant serves dinner only. A children's menu is available. Open select days.

Casitas - This beach restaurant specializes in seafood and serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

The Caribe Bar &Grill - This beachfront restaurant serves brunch and lunch. Open daily.

El Cafe Mexicano - This poolside family restaurant serves breakfast, brunch, and lunch. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Things to do

  • Golfing nearby
  • Snorkelling nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Waterskiing nearby
  • Parasailing nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Fitness classes on site
  • Pilates classes on site
  • Playground on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Ziplining nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

No cots (infant beds) available

Children stay free

Number of children who can stay for free – 2

Debit cards not accepted

Staffed front desk

Children stay free - maximum age 17

Property is cleaned with disinfectant

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Property confirms they are implementing guest safety measures

Masks are compulsory at the property

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.50 per accommodation, per night
  • Resort fee: USD 58 per accommodation, per night

The resort fee includes:

  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 48.50 for adults and USD 48.50 for children
  • Airport shuttle fee: USD 200 per vehicle (roundtrip, maximum occupancy 7)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can access their rooms with a mobile device.

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