Pet Friendly Accommodation in Choeng Thale

It was a beautiful resort, safe and convenient. The staff were very friendly. When some personal laundry was lost, the staff compensated us for it by refunding part of the laundry bill. The food was excellent although a bit pricey.

Very good

Hotel 1/5 Recently renovated, but felt very cheap. Light switches all over the room, confusing to use. Toward the end of our stay, some weird sewage smell started growing and don’t know where it came from. We ended up needing to switch rooms because the smell became too unbearable. We had to get the manager involved, she did a good job assisting us. Room service is very poor. When you call front desk, they are usually confused of your request and often just ignore you completely. I often have to go out of my way to get room service, it’s more like self service. Amenities 4/5 3 pools located in different parts of the resort. There’s got to be one close to you. The Kids Club is on the small end, but the staff are friendly and my little one had a blast, so I can’t complaint. Wifi is very weak and spotty. Restaurant 5/5 We opted in to the all inclusive package that allows us to eat all we want at the resort. But there’s a catch, only the ISLE Restaurant is on the list. Staff are friendly. Food is good. Definitely go for the chefs recommendations. Room service 1/5 Room service is very poor. When you call front desk, they are usually confused of your request and often just ignore you completely. I often have to go out of my way to get room service, it’s more like self service. Laundry service 0/5 We also had to do laundry during our stay. We had it sent out before 9:00am, was promised to get it back the same day but never did. Next day, I called room service, they had no cl

To start off, I love how nice and clean the property was. The staff was amazing and provided excellent service. The only con was when we asked to be taken to bang Tao beach, we were taken to laguna beach. We spoke to the driver about it and he said it’s walkable from laguna beach. It was a 20minute walk. Other than that, i enjoyed my stay. The hotel room was small, but very lovely. The bathroom was my favorite. The bed was really soft as well as the pillows. I love the pool and happy hour at the pool. Breakfast was really good, a lot of options. I would definitely stay at the Hilton again.

Great gym

Very nice for a family vacation