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Reviews

4.1 / 5Very Good
1,913 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Cavill Avenue
    1 min walk
  • Popular Location
    Timezone
    2 min walk
  • Popular Location
    Chevron Renaissance
    4 min walk
  • Airport
    Gold Coast, QLD (OOL-Coolangatta)
    37 min drive

Book online or call:

0508 283 858

Your dates need to occur after 2020-02-29. Try updating your dates to see prices for your trip.

    About this area

    Surfers Paradise

    Located in Surfers Paradise, Hilton Surfers Paradise Hotel and Residences is in the city center and by the ocean. Cavill Avenue and Chevron Renaissance are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Surfers Paradise Beach and Kurrawa Beach. Traveling with kids? Don't miss Timezone, or check out an event or a game at Metricon Stadium.

    Popular Location

    What's nearby

    • Cavill Avenue - 1 min walk
    • Timezone - 2 min walk
    • Infinity Attraction - 4 min walk
    • Chevron Renaissance - 4 min walk
    • Surfers Paradise Beach - 5 min walk

    Getting around

    • Florida Gardens station - 4 min drive
    • Helensvale Station - 16 min drive
    • Gold Coast, QLD (OOL-Coolangatta) - 37 min drive

    Restaurants

    • Catch Restaurant – Restaurant offering seafood. Serves breakfast and dinner daily. Kids' menu available.
    • The Food Store – Serves breakfast and light fare daily.

    About this property

    Hilton Surfers Paradise Hotel and Residences

    3 outdoor pools, a full-service spa, and a restaurant are available at this smoke-free hotel. Wired Internet in public areas is free. Other amenities include an indoor pool, a fitness center, and a bar/lounge. All 320 rooms feature comforts like pillowtop beds and Egyptian cotton sheets, while conveniences include refrigerators and coffee makers. IPod docks and 24-hour room service are standard, as are LCD TVs with DVD players.

    Property amenities

    Internet

    Available in all rooms: WiFi (AUD 14.95 per 24-hour period), Wired Internet (surcharge)
    Available in some public areas: Free wired internet

    Parking and transportation

    Self parking: AUD 20 per night
    Valet parking: AUD 40 per night
    Limited parking spaces
    Parking height restrictions apply
    Limo/town car service
    Theme park shuttle (surcharge)

    Food and drink

    Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 39 for adults and AUD 19.50 for children
    1 restaurant and 1 coffee shop/café
    1 poolside bar and 1 bar
    Free daily reception
    24-hour room service
    Coffee/tea in common area(s)

    Things to do

    3 outdoor pools
    Art gallery
    Children's pool
    Fitness center
    Full-service spa
    Indoor pool
    Sauna
    Spa tub

    Family friendly

    3 outdoor pools
    Children's pool
    Dry cleaning service
    DVD player
    Free cribs/infant beds
    Grocery/convenience store
    Indoor pool
    Laundry facilities
    Refrigerator
    Rollaway/extra beds (surcharge)
    Snack bar/deli

    Conveniences

    Elevator
    Free newspapers in lobby
    Front-desk safe
    Grocery/convenience store

    Guest services

    24-hour front desk
    Concierge services
    Dry cleaning service
    Free grocery shopping service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Wedding services

    Languages spoken

    Chinese
    English
    French
    Hindi
    Italian
    Japanese
    Korean
    Russian
    Thai

    Business services

    4 meeting rooms
    Business center
    Conference space (10764 square feet)

    Outdoors

    BBQ grill(s)
    Garden
    Picnic area
    Pool sun loungers
    Terrace

    Spa

    7 treatment rooms
    Aromatherapy
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Facials
    Hydrotherapy
    Massage - deep-tissue
    Massage - hot stone
    Massage - prenatal
    Massage - sports
    Massage/treatment rooms
    Spa open select days
    Steam room

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Braille signage
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible business center
    Wheelchair-accessible concierge desk
    Wheelchair-accessible lounge
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel
    Wheelchair-accessible pool
    Wheelchair-accessible registration desk
    Wheelchair-accessible restaurant
    Wheelchair-accessible spa
    Wheelchair-accessible van parking

    More

    Beach towels
    Couples dining
    Romance packages available
    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning
    Egyptian cotton sheets
    Free cribs/infant beds
    Linens
    Pillow-top mattress
    Premium bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Designer toiletries
    Hair dryer
    Shampoo
    Soap
    Toilet paper
    Towels

    Entertainment

    37-inch LCD TV
    DVD player
    iPod dock
    Pay movies
    Premium channels

    Food and drink

    Champagne service
    Coffee/tea maker
    Cookware/dishes/utensils
    Electric kettle
    Refrigerator

    More

    Desk
    Iron/ironing board
    Laptop-compatible safe
    Phone
    Slippers
    4.1

    Very Good

    5 - Excellent
    916
    4 - Good
    516
    3 - Okay
    272
    2 - Mediocre
    148
    1 - Poor
    61
    4.2
    Cleanliness
    4.1
    Service and Staff
    4.0
    Amenities
    4.1
    Property condition

    3/5

    • Disliked: Amenities

    Not happy that i accidentally booked the wrong date and am not happy with wotifs hamdling of the situation

    Stayed 1 night in Feb. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Check in was simple and easy and we are able to get into our room early. We had been allocated the wrong room however when we called reception they sent someone up straight away and moved us to the correct room. The staff were very kind, helpful and accomodating.

    Stayed 1 night in Feb. 2020

    2/5

    • Liked: Amenities
    • Disliked: Cleanliness, staff & service

    What I didn't like the most was after making a complaint about the bad smell in my room (from a moulding couch) and given the email of the Operations manager; sending an email (twice) noone got back to me. After spending a large sum for Opulence I was disappointed that my complaints seems to have fallen on deaf ears. Very disappointing.

    Stayed 1 night in Feb. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    Service and size of apartments were great. The sliding doors and outdoor chairs were a little outdated though

    Stayed 1 night in Feb. 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 2 nights in Feb. 2020

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