- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to myself having to make 2 separate bookings, we had to change rooms halfway through our holiday. The staff were very helpful and accommodating regarding this. Our 1st room on the 14th floor was excellent! Clean, refurbished with modern amenities, comfy bed and lounge chairs- in the lounge room AND on the big veranda, two good shower heads, very roomy. The 2nd room on the 15th floor, while offering slightly better views, was not as modernised. It was clean, which is the most important thing (!), however the style was below the standards of the 1st room with smaller and older everything. The lounge is very uncomfortable! I know I'm being a tad picky however for the price they are asking, I was expecting the same standard. All up though, a lovely place to stay, clean, friendly, helpful, happy staff and enough out of the way of the madness that is Surfers Paradise!