- Disliked: Staff & service, property conditions & facilities
We walked into the hotel at about 9:20 after being out all day and went straight to the bar area, we asked One of your staff if the hotel still cooked food at this time. He Looked at us up and down and immediately responded By asking us if we were staying at the hotel? He then proceeded to say that if we were planning on eating here that my husband had to change his singlet and shoes. We felt like he judged us from the moment we approached him. I’ve never been so offended in my life. The hotel is in my opinion run down for being Versace. The Room service food was disgusting. We returned their version of pad Thai as it tasted like it was made from a packet as the chilli was unbearable to eat. Overall A very disappointing experience.