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Get an overview of this hotel
Surabaya comfortable hotel connected to a shopping center

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Smoke-free property
Grocery/convenience store

With a stay at The Square in Surabaya, you'll be connected to a shopping center, within a 15-minute drive of Tunjungan Plaza and Petra Christian University. This spa hotel is 9.4 mi (15.1 km) from Pakuwon Mall and 1.8 mi (2.8 km) from City of Tomorrow.

Stay in one of 120 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature slippers and hair dryers.

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 7 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • ATM/banking
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 120
  • Number of floors - 17
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Garden
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Full-service spa
  • Designated smoking areas
  • Airport transport
  • Billiards or pool table
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2010
  • Number of restaurants - 1
  • Number of meeting rooms - 7
  • Number of outdoor pools - 1
  • Free self parking
  • Number of poolside bars - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Airport transport - drop-off (surcharge)
  • Terrace
  • Wheelchair accessible: No

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Indonesian

Parking

Free self parking

Room Amenities

The Square offers 120 accommodations with laptop-compatible safes and complimentary newspapers. Rooms open to balconies. Pillowtop beds feature premium bedding. 28-inch LCD televisions come with premium cable channels. Bathrooms include showers and slippers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

  • Room service (limited hours)
  • Television
  • Free newspaper
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Balcony
  • Desk
  • Premium bedding
  • Room service
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Slippers
  • Shower only
  • Hair dryer (on request)
  • In-room safe (laptop compatible)
  • Cable TV service
  • HDTV
  • Free WiFi
  • Free wired Internet
  • Pillowtop mattress
  • LCD TV
  • TV size 28
  • TV size (measurement) inch
  • Electric kettle
  • Towels provided
  • Number of bathrooms: 1
  • Paper towels
  • Bed sheets not available

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

The Square has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 14 years old are not allowed in the fitness facility without adult supervision.

Spa Services

  • Massages

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash.

At check-in, guests must provide a negative Antigen COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 24 hours prior to check-in.

No rollaway/extra beds available

No cots (infant beds) available

Service animals not allowed

Debit cards

Staffed front desk

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Guests must provide health documentation

Guests must provide a negative COVID-19 test result

Negative COVID-19 test result must be of specific type(s): Antigen

Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours

Minimum age for negative COVID-19 test result requirement: 12

Property does not offer on-site COVID-19 testing

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: IDR 295000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 70000 for adults and IDR 50000 for children
  • Airport shuttle fee: IDR 150000 per vehicle
  • Early check-in fee: IDR 180000 (subject to availability)
  • Late check-out fee: IDR 180000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Square Apartment Arcade
  • Square Apartment Arcade Hotel
  • Square Apartment Arcade Hotel Surabaya
  • Square Apartment Arcade Surabaya
  • Square Surabaya Hotel
  • Square Surabaya
  • The Square Hotel
  • The Square Surabaya
  • The Square Hotel Surabaya
  • The Square Surabaya Hotel Powered by Archipelago

We should mention

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

At check-in, guests must provide a negative Antigen COVID-19 test result.

The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 24 hours prior to check-in.

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