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Grand Mercure Phuket Patong

Hotel Class
5 out of 5
Photo gallery

Reviews

4.4 / 5Excellent
1,677 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Jungceylon Shopping Center
    10 min walk
  • Popular Location
    Bangla Road
    10 min walk
  • Popular Location
    Paradise Complex
    13 min walk
  • Airport
    Phuket (HKT-Phuket Intl.)
    60 min drive

Book online or call:

0508 283 858

Your dates need to occur after 2019-12-05. Try updating your dates to see prices for your trip.

    About this area

    Patong

    Located in Patong, Grand Mercure Phuket Patong is in the entertainment district and near the beach. Bangla Road and Jungceylon Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Patong Beach and Karon Beach. Traveling with kids? Consider Phuket Fantasea, or check out an event or a game at Bangla Boxing Stadium. Our guests appreciate the resort's central and quiet location.

    What's nearby

    • Popular Location
      Patong Beach - 8 min walk
    • Popular Location
      Jungceylon Shopping Center - 10 min walk
    • Popular Location
      Bangla Road - 10 min walk
    • Popular Location
      Paradise Complex - 13 min walk
    • Popular Location
      Freedom Beach - 8 min drive

    Getting around

    • Phuket (HKT-Phuket Intl.) - 60 min drive

    Restaurants

    • Bubbles Restaurant – Poolside restaurant offering international cuisine. Serves lunch and dinner daily.
    • Craft Bar – Brewpub. Serves light fare daily.
    • Bounce – Poolside cocktail bar offering international cuisine. Serves light fare daily.
    • Chou Chou Deli Shop – Café offering international cuisine. Serves light fare daily.

    About this property

    Grand Mercure Phuket Patong

    3 outdoor pools, a full-service spa, and a restaurant are available at this resort. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. All 314 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Refrigerators and minibars (stocked with some free items) are standard, as are LED TVs with digital channels.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Limited parking spaces
    • 24-hour roundtrip airport shuttle (surcharge)
    • Airport shuttle on request
    • Free area shuttle
    • Free shopping center shuttle
    • Limo/town car service

    Food and drink

    • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 500 for adults and THB 250 for children
    • 1 restaurant and 1 coffee shop/café
    • 1 poolside bar and 1 bar
    • 24-hour room service

    Things to do

    • 3 outdoor pools
    • Arcade/game room
    • Billiards/pool table
    • Children's pool
    • Fitness center
    • Full-service spa
    • Steam room
    • Yoga classes

    Family friendly

    • 3 outdoor pools
    • Arcade/game room
    • Babysitting/childcare (surcharge)
    • Children's pool
    • Dry cleaning service
    • Free area shuttle
    • Free cribs/infant beds
    • Grocery/convenience store
    • Laundry facilities
    • Refrigerator
    • Rollaway/extra beds (surcharge)
    • Snack bar/deli
    • Supervised childcare/activities (surcharge)
    • Waterslide

    Conveniences

    • Ballroom
    • Banquet hall
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Gift shop/newsstand
    • Grocery/convenience store
    • Library

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance

    Languages spoken

    • Chinese
    • English
    • French
    • Japanese
    • Korean
    • Thai

    Business services

    • Business center
    • Computer station
    • Meeting rooms
    • Conference space (4455 square feet)

    Outdoors

    • BBQ grill(s)
    • Garden
    • Picnic area
    • Pool sun loungers
    • Pool umbrellas
    • Rooftop terrace

    Spa

    • 5 treatment rooms
    • Aromatherapy
    • Body scrubs
    • Body treatments
    • Body wraps
    • Couples treatment room(s)
    • Facials
    • Massage - deep-tissue
    • Massage - sports
    • Massage - Thai
    • Massage/treatment rooms
    • Spa open daily
    • Steam room

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Braille signage

    More

    • Beach towels
    • Designated smoking areas

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Free cribs/infant beds
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Bathrobes
    • Bathtub or shower
    • Deep soaking bathtub
    • Free toiletries
    • Hair dryer
    • Rainfall showerhead

    Entertainment

    • 40-inch LED TV
    • Digital channels
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Free minibar (some items)
    • Refrigerator

    More

    • Connecting rooms available
    • Desk
    • Iron/ironing board (on request)
    • Phone
    • Safe
    • Slippers

    Nearby activities

    Activities

    • Beach access
    • Boat tours
    • Ecotours
    • Golf lessons
    • Golfing
    • Parasailing
    • Scooter/moped rentals
    • Scuba diving
    • Snorkeling
    • Water skiing

    Where to eat

    • Bubbles Restaurant – Poolside restaurant offering international cuisine. Serves lunch and dinner daily.
    • Craft Bar – Brewpub. Serves light fare daily.
    • Bounce – Poolside cocktail bar offering international cuisine. Serves light fare daily.
    • Chou Chou Deli Shop – Café offering international cuisine. Serves light fare daily.
    4.4

    Excellent

    5 - Excellent
    886
    4 - Good
    599
    3 - Okay
    129
    2 - Mediocre
    39
    1 - Poor
    24
    4.4
    Cleanliness
    4.4
    Service and Staff
    4.4
    Amenities
    4.3
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Dec. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    The hotel is at a very convenient location, lots of local foods and massage and SPA parlours around and in the night market across the street. The Beach and the biggest malls in Patong are within 10 mins walk. Hotel’s breakfast is good with wide variety of choices. Staff is polite and helpful, starting from bell desks. Even when they have difficulty in English they still try to offer help. Batty, together with her colleague Gift, helped check me in and out professionally with greatest patience and smiles😊👍👍👍

    Stayed 3 nights in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The property was Centrally located in the city. It was clean and very secure. Everyone was extremely friendly from top to bottom.

    Stayed 7 nights in Nov. 2019

    2/5

    • Disliked: Cleanliness, property conditions & facilities

    An underwhelming, tired hotel and a disappointing stay. The hotel is tired, in need of a renovation and not deserving of 5 stars. First impressions count, and upon check-in, we were shown to a side door, a make-shift counter and sat down in a sad looking hallway. Apparently the lobby was under construction and not only were we not notified in advance, there were zero apologies made by staff for the motel-like environment. Upon arriving into the room, it was immediately clear the hotel had seen better days. Stained floors, scratchy tired towels, wonky bathroom shelves and scratched furniture and fittings. Built-in USB and international electrical sockets come standard in even 4 star hotels these days, but the hotel had none in the room. Moreover, when I called reception to ask for an adapter, they said they don’t deliver adapters to rooms, nor did they have any available as they had been all “given out”. I’m disappointed to say they had none available for the entirety of our stay either. The pool experience was sad as well. Used towels and drinks were littered everywhere on sunbeds, although it was clear patrons had long left. This hotel is also popular with families, and there is no adults only area, so be prepared to enjoy the sounds of other people’s children. Really disappointed with the overall quality of this supposed 5 star hotel. The only reprieve was the location, which is conveniently within walking distance to the main strip in Patong.

    Stayed 2 nights in Nov. 2019

    3/5

    • Liked: Staff & service
    • Disliked: Property conditions & facilities

    The hotel was under construction. Something I wish I knew. Their taxi service was WAY over priced and they quoted me a price without even knowing where I was going.

    Stayed 2 nights in Nov. 2019

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