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lastminute.co.nz Verified Reviews
Very good!
4.0 of 5 guest rating
Room type Options Nightly price Book

Get an overview of this hotel
Upscale spa hotel, walk to Surin Beach

Popular property highlights

Free WiFi
Business centre
Grocery/convenience store
Babysitting or childcare (surcharge)
24-hour front desk

With a stay at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel in Choeng Thale, you'll be near the beach, a 4-minute walk from Surin Beach and 15 minutes by foot from Bang Tao Beach. This upscale hotel is 2.1 mi (3.4 km) from Kamala Beach and 8.1 mi (13 km) from Patong Beach.

Make yourself at home in one of the 255 guestrooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.

Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a waterslide, and a 24-hour fitness center. Additional features at this hotel include wireless internet access (surcharge), concierge services, and babysitting (surcharge).

Enjoy international cuisine at Asia Alive, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Wheelchair accessible
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 255
  • Number of floors - 4
  • Number of buildings/towers - 4
  • Airport transport (surcharge)
  • Breakfast available (surcharge)
  • Television in common areas
  • Arcade/game room
  • Library
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Swimming pool
  • Spa treatment room(s)
  • Billiards or pool table
  • Grocery/convenience store
  • Tours/ticket assistance
  • WiFi (surcharge)
  • Year Built – 2008
  • Number of restaurants - 4
  • Waterslide
  • Number of outdoor pools - 2
  • Snack bar/deli
  • Parking (limited spaces)
  • Self parking (surcharge)
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of swim-up bars - 1
  • Luggage storage
  • Pool sunloungers
  • 24-hour fitness facilities
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
  • Secured parking
  • Children's games
  • Children's toys

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge , Internet access - wireless

Languages spoken

  • English
  • French
  • Russian
  • Thai
  • Chinese (Mandarin)

Parking

Self parking (surcharge) , Parking (limited spaces)

Room Amenities

Holiday Inn Resort Phuket Surin Beach, an IHG Hotel offers 255 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Television
  • Cable/satellite TV service
  • Alarm clock
  • Fridge
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • High-speed internet access
  • Free bottled water
  • Wireless internet access
  • Access via exterior corridors
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Shower only
  • Satellite TV service
  • HDTV
  • Free WiFi
  • Free wired Internet
  • LCD TV
  • TV size 32
  • TV size (measurement) inch
  • Towels provided
  • Linens provided
  • Mobile key entry
  • WiFi speed - 100+ Mbps (good for 1–2 people or up to 6 devices)

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Asia Alive - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered.

Joe Kool's - This poolside restaurant specializes in international cuisine and serves lunch only. Happy hour is offered. Open daily.

Champion Bar - This sports bar specializes in American cuisine and serves lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.

TAI Sushi Bar - Overlooking the pool, this sushi bar specializes in Japanese cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Ocean's Restaurant - This restaurant is located by the pool. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to do

  • Golfing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Playground on site
  • Archery on site

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Body scrubs
  • Massages
  • Thai massage
  • Sports massage

Accessibility

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1200.0 per night.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Children stay free

One child stays free

UnionPay

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Children stay free - maximum age 11

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities on site

Food service has been amended for enhanced safety

Property follows sanitisation practices of GBAC STAR Facility Accreditation (global expert)

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: THB 3000
  • Christmas Eve (24 December) Gala Dinner per child: THB 1500 (from 4 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: THB 4500
  • New Year's Eve (31 December) Gala Dinner per child: THB 2250 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 469.62 for adults and THB 233 for children
  • Airport shuttle fee: THB 1300 per vehicle (one-way)
  • Airport shuttle fee per child: THB 0 (one-way), (up to 16 years old)
  • Secured self parking fee: THB 99 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Novotel Phuket Surin Beach Resort Choeng Thale
  • Novotel Phuket Surin Beach Choeng Thale
  • Novotel Phuket Surin Beach
  • Novotel Phuket Surin Choeng T

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-out is available.

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