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Room type Options Nightly price Book
Suite Ocean Front Family
Room with view
58 square metres
2 Queen Beds 1 King Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Other room types
Junior Suite Adults
Room with view
1 King Bed 2 Queen Beds
Room sleeps 3 guests
Select dates to see price
Suite Garden
53 square metres
2 Queen Beds 1 King Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Junior Suite
126 square metres
1 King Bed 2 Queen Beds
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Suite Ocean View
Room with view
56 square metres
2 Queen Beds 1 King Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Suite River Spa Adults
1 King Bed 2 Queen Beds
Room sleeps 3 guests
Select dates to see price
Suite River
61 square metres
2 Queen Beds 1 King Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Swim Up Ocean Front Adults
Room with view
58 square metres
1 King Bed 2 Queen Beds
Room sleeps 3 guests
Select dates to see price
Suite Garden Spa Adults
1 King Bed 2 Queen Beds
Room sleeps 3 guests
Select dates to see price
Suite Ocean Front Adults
Room with view
53 square metres
1 King Bed 2 Queen Beds
Room sleeps 3 guests
Select dates to see price
Swim Up Garden
58 square metres
2 Queen Beds 1 King Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Suite River Adults
1 King Bed 2 Queen Beds
Room sleeps 3 guests
Select dates to see price
Junior Suite Spa Adults
1 King Bed 2 Queen Beds
Room sleeps 3 guests
Select dates to see price

Get an overview of this hotel
Luxury property on the beach, with 10 outdoor swimming pools

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Pets allowed
Business centre

Located in Playa del Carmen, Hotel Xcaret Mexico - All Parks / All Fun Inclusive is on the riverwalk, within a 5-minute drive of Cenote Santa Cruz and Xplor Theme Park. This luxury property is 0.8 mi (1.4 km) from Xenses Park and 1 mi (1.6 km) from Xcaret Eco Theme Park.

Make yourself at home in one of the 900 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Digital television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 10 outdoor swimming pools, a waterslide, and an outdoor tennis court. Additional features at this property include concierge services, an arcade/game room, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at CHIBALI, one of the property's 11 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 14 bars/lounges or 2 poolside bars. A complimentary full breakfast is served daily from 7:00 AM to noon.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).

Languages spoken

  • English

Show all languages

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO 77710

Hotel Amenities

All-Inclusive Details

  • Gratuities not included
  • All food and beverages included
  • Minibar (all beverages included)
  • Snorkelling included
  • Kayaking included
  • 24-hour room service
  • All meals served buffet style
  • Buffet and à la carte dining
  • All available beverages included
  • On-site entertainment and activities included
  • Kids club included

Hotel Amenities

  • Lift
  • Fitness facilities
  • Free airport transport
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 900
  • Number of floors - 6
  • Number of buildings/towers - 6
  • Laundry facilities
  • Television in common areas
  • Arcade/game room
  • Garden
  • Free breakfast
  • Children's pool
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Full-service spa
  • Meeting rooms
  • Steam room
  • Sauna
  • Wedding services
  • Designated smoking areas
  • Pool umbrellas
  • Billiards or pool table
  • Tours/ticket assistance
  • Year Built – 2017
  • Number of restaurants - 11
  • Tennis on site
  • Waterslide
  • Number of outdoor pools - 10
  • Designated smoking areas (fines apply)
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Turkish bath/Hammam
  • Parking (limited spaces)
  • Free self parking
  • Computer station
  • Number of bars/lounges - 14
  • Number of poolside bars - 2
  • Number of swim-up bars - 2
  • Number of coffee shops/cafes - 1
  • Daily
  • Luggage storage
  • Pool sunloungers
  • Beach towels
  • 24-hour fitness facilities
  • Terrace
  • Free full breakfast
  • Supervised childcare/activities (surcharge)
  • Couples/private dining
  • Designer stores on site
  • Ballroom
  • Vending machine
  • Outdoor entertainment area
  • Stroller

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 10
  • Children's pool
  • Waterslide
  • Separate living room
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • Italian
  • Spanish
  • Korean

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Hotel Xcaret Mexico - All Parks / All Fun Inclusive offers 900 air-conditioned accommodations with free minibar items and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Free newspaper
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • Espresso maker
  • Room service (24 hours)
  • Premium bedding
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • In-room safe (laptop compatible)
  • Digital TV service
  • Flat-panel TV
  • Egyptian-cotton sheets
  • Pillowtop mattress
  • Pillow menu
  • Rainfall showerhead
  • Number of living rooms
  • Separate bedroom
  • Minibar (stocked, free items)
  • Towels provided
  • Linens provided
  • Number of bedrooms: 1
  • Number of bathrooms: 1
  • LED light bulbs

Where to Eat

A complimentary full breakfast is served each morning between 7:00 AM and noon.

CHIBALI - Overlooking the pool, this family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

LA CANTINA - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

XIN GAO - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

LA TRAJINERA - This beachfront restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

MERCADO LA MERCED - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Things to do

  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Waterskiing nearby
  • Parasailing nearby
  • Ecotours nearby
  • Free bicycles on site
  • Fitness classes on site
  • Fishing on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Playground on site
  • Rowing or canoeing on site
  • Yoga classes/instruction on site
  • Cave exploring nearby
  • Ziplining nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of MXN 3000 per pet, per stay
  • Dogs only
  • Up to 22 lbs per pet
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

No rollaway/extra beds available

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Staffed front desk

Smoke detector

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
  • Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
  • Xcaret Mexico All Parks Tours All Fun Inclusive
  • Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
  • Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
  • Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
  • Xcaret Mexico All Parks Tours All Fun Inclusive
  • Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
  • Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
  • Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Contactless check-in and contactless check-out are available.

Awards & Affiliations

  • EarthCheck
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