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Room type Options Nightly price Book
Harmony Suite
210 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Urban Bliss
46 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Urban Room Double
46 square metres
2 Double Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Urban Room King
46 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Bliss Junior Suite
63 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Bliss Suite
93 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Serenity Suite
116 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Urban Junior Suite Double
50 square metres
2 Double Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Urban Junior Suite King
50 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury spa hotel near Zócalo de Puebla

Popular property highlights

Free WiFi
Pets allowed
Smoke-free property
Babysitting or childcare (surcharge)
24-hour front desk

A stay at Banyan Tree Puebla places you in the heart of Puebla, within a 15-minute walk of Puebla Convention Center and Zócalo de Puebla. This luxury hotel is 11.6 mi (18.7 km) from Africam Safari and 14.1 mi (22.6 km) from Val´Quirico.

Make yourself at home in one of the 78 air-conditioned rooms featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Grab a bite at Pasquinel Bistrot, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Local cuisine breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puebla? This hotel has 4951 square feet (460 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages spoken

  • English

Show all languages

Renovations & Closures

The following facilities are closed seasonally each year. They will be closed from July 01 to August 31:

  • Bar/Lounge

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 78
  • Number of floors - 4
  • Airport transport (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Garden
  • Library
  • Safe-deposit box at front desk
  • Spa services on site
  • Free newspapers in lobby
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Swimming pool
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Smoke-free property
  • Wedding services
  • Pool umbrellas
  • Free WiFi
  • Number of restaurants - 3
  • Conference space size (feet) - 4951
  • Conference space size (meters) - 460
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Valet parking (surcharge)
  • Rooftop terrace
  • Number of bars/lounges - 2
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Pool sunloungers
  • 24-hour fitness facilities
  • Terrace
  • Babysitting or childcare (surcharge)
  • Food and water bowls

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Parking

Valet parking (surcharge)

Room Amenities

Banyan Tree Puebla offers 78 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Espresso maker
  • Designer toiletries
  • Premium bedding
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Wireless internet access
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • In-room massage available
  • Slippers
  • Shower only
  • Free WiFi
  • Free wired Internet
  • Pillowtop mattress
  • TV size (measurement) inch
  • Rainfall showerhead
  • Heating
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Chef
  • Local maps
  • Child-size slippers
  • Wardrobe
  • Dining table

Where to Eat

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Pasquinel Bistrot - This restaurant serves breakfast and dinner.

Trattoria Cello-proximame - This theme restaurant serves dinner only. Open daily.

Bar Los Lavaderos - Onsite bar. Open select days.

Rooftop Bar - Onsite rooftop bar. Open daily.

Saffron - This theme restaurant specializes in Thai cuisine. Reservations are required. Open select days.

Room service (during limited hours) is available.

Nearby Things to do

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sports massage
  • Detoxification wrap

Accessibility

  • Wheelchair-accessible path of travel

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 1000.0 per night.

Pet Policy

  • Pets allowed for an extra charge of MXN 1260 per pet, per day
  • 1 total (up to 22 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

No rollaway/extra beds available

Children stay free

Noise-free rooms not guaranteed

Number of children who can stay for free – 2

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Children stay free - maximum age 11

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Reservation is not required for facilities on site

Property follows sanitisation practices of Ecolab (3rd party expert - Global)

Mobile key entry is not available

Food service has been amended for enhanced safety

Fees

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 800 for adults and MXN 800 for children
  • Airport shuttle fee: MXN 1200 per vehicle (one-way)
  • Valet parking fee: MXN 220.00 per day
  • Pet fee: MXN 1260 per pet, per day
  • Rollaway bed fee: MXN 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Rosewood Puebla Hotel
  • Rosewood Puebla
  • Hotel Azul Talavera
  • Azul Talavera Hotel
  • Banyan Tree Puebla Hotel
  • Banyan Tree Puebla Puebla
  • Banyan Tree Puebla Hotel Puebla

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

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