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Embassy Suites Raleigh - Durham/Research Triangle

Hotel Class
3.5 out of 5

Information

Reviews

4.3 / 5Excellent
557 reviews

Amenities

  • Pool
  • Breakfast included
  • Pet Friendly
  • Free airport shuttle

Map

What's nearby

  • Popular Location
    PNC Arena
    6 min drive
  • Popular Location
    Carter Finley Stadium
    7 min drive
  • Airport
    Raleigh, NC (RDU-Raleigh - Durham Intl.)
    8 min drive
  • Popular Location
    Cary Towne Center
    10 min drive

Choose dates to view prices

Book online or call:

0508 283 858
  • Room, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 4
    More details
  • Suite, 1 King Bed, Accessible, Bathtub

    Room Amenities

    • Sleeps 3
    More details
  • Suite, 1 King Bed, Accessible (Hearing)

    Room Amenities

    • Sleeps 6
    More details
  • Room, 2 Double Beds, Non Smoking

    Room Amenities

    • Sleeps 6
    More details
  • Suite, 2 Double Beds, Accessible, Bathtub

    Room Amenities

    • Sleeps 6
    More details
  • Suite, 2 Double Beds, Accessible (Hearing)

    Room Amenities

    • Sleeps 6
    More details
  • Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

    Room Amenities

    • Sleeps 6
    More details
  • Premium Suite, 2 Double Beds, Non Smoking

    Room Amenities

    • Sleeps 6
    More details
  • Premium Suite, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 4
    More details
  • Premium Suite, 2 Double Beds, Accessible (Hearing)

    Room Amenities

    • Sleeps 6
    More details
  • Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

    Room Amenities

    • Sleeps 4
    More details
  • Room, 1 King Bed, Corner

    Room Amenities

    • Sleeps 4
    More details
  • Room, 2 Double Beds, Corner

    Room Amenities

    • Sleeps 6
    More details
  • Premium Suite, 2 Double Beds, Corner

    Room Amenities

    • Sleeps 6
    More details
  • Suite, 1 King Bed

    Room Amenities

    • Sleeps 4
    More details
  • Suite, 1 King Bed, Accessible (Roll-In Shower)

    Room Amenities

    • Sleeps 4
    More details
  • Premium Suite, 1 King Bed, Corner

    Room Amenities

    • Sleeps 4
    More details

About this area

Cary

Located in Cary, Embassy Suites Raleigh - Durham/Research Triangle is in an area with good airport proximity. North Carolina Museum of Art and North Carolina Museum of History are cultural highlights, and travelers looking to shop may want to visit Crabtree Valley Mall. Check out an event or a game at PNC Arena, and consider making time for Frankie's Fun Park, a top attraction not to be missed.

What's nearby

  • Popular Location
    PNC Arena - 6 min drive
  • Popular Location
    Carter Finley Stadium - 7 min drive
  • Popular Location
    North Carolina Museum of Art - 9 min drive
  • Popular Location
    Lenovo - 10 min drive
  • Popular Location
    Cary Towne Center - 10 min drive

Getting around

  • Cary Station - 6 min drive
  • Raleigh, NC (RDU-Raleigh - Durham Intl.) - 8 min drive

Restaurants

  • Bistro In the Park – Serves breakfast, lunch, and dinner.
  • Crystal Falls Lounge – Cocktail bar offering Halal dishes. Serves light fare.

About this property

Embassy Suites Raleigh - Durham/Research Triangle

3.5-star Cary hotel in Umstead with free breakfast
This smoke-free hotel features a restaurant, an indoor pool, and a 24-hour fitness center. Free cooked-to-order breakfast is provided, as well as free self parking, a free airport shuttle, and a free manager's reception. Additionally, a bar/lounge, a coffee shop/café, and a spa tub are onsite. All 273 rooms feature kitchenettes with refrigerators and microwaves, plus sofa beds and TVs with satellite channels. Guests will also find sitting areas, WiFi, and room service.
Embassy Suites Raleigh - Durham/Research Triangle offers 273 air-conditioned accommodations with video-game consoles and safes. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Renovations and closures

This property is undergoing renovations. Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Policies

Check-in

Check-in between 3 PM - midnight
Express check-in

Special check-in instructions

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of USD 125.00 per accommodation, per stay
  • Dogs only
  • Up to 50 lbs

Payment types

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 4.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 4.95 per 24-hour period (rates may vary)
  • Pet fee: USD 125.00 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Embassy Suites Raleigh Durham/Research Triangle Hotel Cary
  • Embassy Suites Raleigh Durham/Research Triangle Hotel
  • Embassy Suites Raleigh Durham/Research Triangle Cary
  • Embassy Suites Raleigh Durham/Research Triangle

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 4.95 per 24-hour period)

Parking and transportation

  • Free self parking
  • Free 24-hour roundtrip airport shuttle
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Tennis

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English

Business services

  • Business center
  • Meeting rooms
  • Conference space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Pay movies
  • Premium channels
  • Satellite channels
  • TV
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Nearby activities

Activities

  • Fitness center (discounted access)
  • Golfing

Where to eat

  • Bistro In the Park – Serves breakfast, lunch, and dinner.
  • Crystal Falls Lounge – Cocktail bar offering Halal dishes. Serves light fare.
4.3

Excellent

5 - Excellent
304
4 - Good
173
3 - Okay
48
2 - Mediocre
19
1 - Poor
13
4.4
Cleanliness
4.5
Service and Staff
3.0
Amenities
4.2
Property condition

3/5

  • Liked: Cleanliness, staff & service

Clean and comfortable but very overpriced. Due to construction, many amenities were not available

Stayed 1 night in Aug. 2019

3/5

  • Disliked: Staff & service, amenities, property conditions & facilities

I love being an Hilton Honors customer and usually like staying at Embassy but this was by far the worst experience. I booked with Expedia because when calling to book at the Hotel they said they had no rooms available with king bed. Upon checking in I was charged $125 for them to hold until check out and the girl checking us in was extremely rude and never asked if I was a Hilton Honors member. The room was very clean and updated but you had to ask for more coffee daily, the sheets didn’t fit the bed and the maids would leave your trash cans sitting out in the middle of the floor. The gym onsite was unavailable due to construction and the construction went on from 8:00am - 8:00pm every day. I stayed for From Sunday until Friday on business to the tune of right at $1200.00 for the front desk staff to be rude and look down their nose at you. I don’t think I’ll be staying here again.

Stayed 6 nights in Aug. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

They were under construction but it was still a very nice place to stay. All the staff were extremely nice!

Stayed 1 night in Jul. 2019

2/5

  • Liked: Staff & service
  • Disliked: Cleanliness, amenities, property conditions & facilities

Construction in main lobby In the room fridge super noisy and toilet did not work correctly

Stayed 4 nights in Aug. 2019

3/5

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities

Currently a construction zone. Probably many months remaining. Smells like paint and plaster in atrium. Expect a better experience once work is finished.

Stayed 3 nights in Aug. 2019

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