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The walk to Gare St. Charles needed to climb steps. The reception man said that someone will help to take my luggage up the steps the next morning when I checked out. But the reception man on duty the next morning said that he couldn’t help because he was the only one on duty.

The location is great, staff members are really helpful.

We found the location near the old port very convenient for visiting the old port area and selection of restaurants, all within walking distance. Check in staff were very helpful. The parking location and way back was a bit challenging even with good instructions from staff (at night and with new rental car) however was very safe and secure. Room was fine except that we found the paper glasses provided were a bit of a letdown.

Wonderful staff who were very accommodating, speak English, allowed us to leave our luggage early, and answered all our questions. The location is very convenient, although not a very clean area outside.

Great location right on the old port. The hotel staff was very friendly and helpful. The rooms were clean and spacious.

Une rénovation serait un plus. Les murs sont à rafraîchir