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Hotel Jen Orchardgateway Singapore by Shangri-La

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Hotel Jen Orchardgateway Singapore by Shangri-La

Hotel Class
4 out of 5

Information

Reviews

4.4 / 5Excellent
1,749 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Orchard Central
    5 min walk
  • Popular Location
    National Museum of Singapore
    16 min walk
  • Popular Location
    Peranakan Museum
    3 min drive
  • Airport
    Singapore (SIN-Changi)
    19 min drive

Choose dates to view prices

Book online or call:

0508 283 858
  • Superior Twin Room

    Room Amenities

    • Sleeps 2
    More details
  • Superior Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 2
    More details

About this area

Singapore

In the city center and near a metro station, Hotel Jen Orchardgateway Singapore by Shangri-La is in an area with good shopping. Merlion and Thian Hock Keng Temple are notable landmarks, and travelers looking to shop may want to visit Orchard Road and Raffles City. Check out an event or a game at Singapore National Stadium, and consider making time for Singapore Botanic Gardens, a top attraction not to be missed. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    Orchard Central - 5 min walk
  • Popular Location
    National Museum of Singapore - 16 min walk
  • Popular Location
    Peranakan Museum - 3 min drive
  • Popular Location
    Raffles City - 3 min drive
  • Popular Location
    Asian Civilisations Museum - 5 min drive

Getting around

  • Somerset Station - 1 min walk
  • JB Sentral - 23 min drive
  • Singapore (SIN-Changi) - 19 min drive

Restaurants

  • Makan at Jen – Restaurant offering international cuisine. Serves breakfast, brunch, and lunch. Kids' menu available.
  • Bay Watch at Jen – Poolside rooftop bar. Serves light fare.
  • Lounge at Jen – Bar.

About this property

Hotel Jen Orchardgateway Singapore by Shangri-La

This hotel features a restaurant, an outdoor pool, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a poolside bar, and a coffee shop/café are onsite. All 499 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and flat-screen TVs with cable channels. 24-hour room service, coffee makers, and free local calls are among the other amenities available to guests.

Policies

Check-in

Check-in time starts at 2 PM
Express check-in

Special check-in instructions

Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 105.93 per night.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: SGD 35.31 for adults and SGD 17.66 for children (approximately)
  • Rollaway bed fee: SGD 105.93 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Property is also known as

  • Hotel Jen Orchardgateway Singapore
  • Hotel Jen Orchardgateway
  • Jen Orchardgateway Singapore
  • Jen Orchardgateway

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking

  • Parking (limited spaces)
  • Free self parking

Food and Drink

  • Food and drink
  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: SGD 35.31 for adults and SGD 17.66 for children
  • 1 restaurant and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Activities

  • Pool
  • Spa tub
  • Fitness centre/gym

Family friendly

  • Free cots/infant beds
  • Outdoor pool
  • Babysitting or childcare (surcharge)
  • Family property
  • Free WiFi

Conveniences

  • Elevator/lift

Guest Services

  • Luggage storage
  • Laundry service
  • 24-hour front desk
  • Daily housekeeping
  • Tours/ticket assistance
  • Porter/bellhop

Business Services

  • Conference space
  • Meeting Rooms

Outdoors

  • Terrace

Accessibility

  • Accessible path of travel
  • Accessible parking
  • In-room accessibility

Room amenities

Bedroom

  • Air conditioning
  • Cribs available
  • Rollaway beds (surcharge)
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Bathrobes
  • Private bathroom
  • Free toiletries

Entertainment

  • Flat-screen TV
  • Cable channels

Food and Drink

  • Coffee/tea maker

More

  • In-room safe
  • Iron/ironing boards
  • Connecting/adjoining rooms available
  • Desk

Nearby activities

Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club.

    Where to eat

    Where to eat
    Makan at Jen – Restaurant offering international cuisine. Serves breakfast, brunch, and lunch. Kids' menu available.
    Bay Watch at Jen – Poolside rooftop bar. Serves light fare.
    Lounge at Jen – Bar.
    4.4

    Excellent

    5 - Excellent
    903
    4 - Good
    694
    3 - Okay
    116
    2 - Mediocre
    25
    1 - Poor
    11
    4.5
    Cleanliness
    4.3
    Service and Staff
    4.5
    Amenities
    4.4
    Property condition

    5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Jul. 2019

    5/5 Excellent

    very good location, very good customer service and the swimming pool was a bonus

    Stayed 3 nights in Jul. 2019

    5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Jun. 2019

    5/5 Excellent

    Awesome location, service ! Can't wait to go back and stay a lit bit longer !

    Stayed 1 night in Jun. 2019

    5/5 Excellent

    Big room for the family room, great amenities, unlimited drinking water as they have a water dispenser outside, even iced water also. Strategic location. Provided a trolley for easy luggage handling.

    Stayed 3 nights in Jun. 2019

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