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Get an overview of this hotel4-star shopping hotel connected to a shopping center in Orchard

Popular highlights

Free self parking
Free WiFi
Restaurant
Outdoor pool
Babysitting or childcare (surcharge)

A stay at Hotel Jen Orchardgateway Singapore by Shangri-La places you in the heart of Singapore, a 3-minute drive from Orchard Central and 7 minutes from National Museum of Singapore.

This 4-star hotel is 1.8 mi (2.9 km) from Peranakan Museum.

Make yourself at home in one of the 499 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Enjoy a range of recreational amenities, including a 24-hour health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and tour/ticket assistance.

Stop by Makan at Jen for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Dining is also available at the coffee shop/café, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Singapore? This hotel has facilities measuring 452 square feet (42 square meters), including conference space. Free self parking is available onsite.

Hotel Jen Orchardgateway Singapore by Shangri-La

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Hotel Jen Orchardgateway Singapore by Shangri-La provides a 24-hour health club and a spa tub. The hotel offers a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 452 square feet (42 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and a vending machine. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Jen Orchardgateway Singapore by Shangri-La has designated areas for smoking.

  • Express check-in 
  • Elevator/lift 
  • Rooftop terrace 
  • Number of bars/lounges - 2 
  • 24-hour front desk 
  • Poolside bar 
  • Conference space 
  • Porter/bellhop 
  • Restaurant 
  • Express check-out 
  • Tours/ticket assistance 
  • Meeting rooms 
  • Coffee shop or café 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Babysitting or childcare (surcharge) 
  • Outdoor pool 
  • Computer station 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 42 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • Conference space size (feet) - 452 
  • Designated smoking areas 
  • Parking (limited spaces) 
  • Vending machine 
  • Spa tub 
  • Total number of rooms - 499 
  • Number of floors - 10 
  • 24-hour health club 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Parking (limited spaces)

Room Amenities

  • Room service (24 hours) 
  • Air conditioning 
  • Phone 
  • Free local calls 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Iron/ironing board (on request) 
  • Desk 
  • In-room safe (laptop compatible) 
  • Blackout drapes/curtains 
  • Number of bathrooms -  
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Makan at Jen - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Bay Watch at Jen - This poolside rooftop bar serves light fare only.

Lounge at Jen - Onsite bar.

Late night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions:

Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 105.93 per night.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: SGD 35.31 for adults and SGD 17.66 for children (approximately)
  • Rollaway bed fee: SGD 105.93 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

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We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.


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