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Metropolitan Al Mafraq Hotel

4.0 star property

Photo gallery for Metropolitan Al Mafraq Hotel

Property amenity
Lobby
Terrace Twin Pool Access
Daily buffet breakfast for a fee
Gazebo

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • Spa
  • Gym
  • All-inclusive

Explore the area

Map
Al Mafraq, PO Box 6770, Abu Dhabi
  • Bawabat Al Sharq Mall
    ‪2 min drive‬
  • Yas Marina Circuit
    ‪17 min drive‬
  • Ferrari World
    ‪17 min drive‬
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪11 min drive‬

Room options

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The price is NZ$225
for 1 room
includes taxes & fees
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About the area

Abu Dhabi

With a stay at Metropolitan Al Mafraq Hotel in Abu Dhabi (Al Mafraq), you'll be within a 15-minute drive of Bawabat Al Sharq Mall and Abu Dhabi University. .This family-friendly hotel is 18 mi (29 km) from Ferrari World and 19.9 mi (32.1 km) from Warner Bros. World Abu Dhabi.

What's nearby

  • Bawabat Al Sharq Mall - 2 min drive - 2.3 km
  • Abu Dhabi University - 8 min drive - 13.6 km
  • Warner Bros. World Abu Dhabi - 17 min drive - 32.4 km
  • Yas Marina Circuit - 17 min drive - 30.0 km
  • Ferrari World - 17 min drive - 30.7 km

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 15 min drive

Restaurants

  • ‪بوابة الشرق مول - ‬7 min drive
  • ‪Chili's - ‬5 min drive
  • ‪ستاربكس - ‬17 min walk
  • ‪ستاربكس - ‬7 min drive
  • ‪بيت الشاي - ‬7 min drive

About this property

Metropolitan Al Mafraq Hotel

Family-friendly hotel with 2 restaurants and 2 outdoor pools
Metropolitan Al Mafraq Hotel offers 250 accommodations with minibars and safes. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

An outdoor tennis court, a health club, and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages and manicures and pedicures.
Make yourself at home in one of the 250 individually furnished guestrooms, featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a health club and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Olive Branch, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Abu Dhabi? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Olive Branch - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Metropolitan Al Mafraq Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Afrikaans, Arabic, Azerbaijani, Bulgarian, English, Farsi, Filipino, French, German, Hindi, Italian, Russian, Spanish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: AED 70 to 99 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Olive Branch

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Health club
  • Hot tub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,153 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Tile flooring in room

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AED 70 to 99 per person
  • Airport shuttle fee: AED 120 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: AED 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision

Property is also known as

Mafraq Abu Dhabi
Mafraq Hotel
Mafraq Hotel Abu Dhabi
Mafraq

Metropolitan Al Mafraq Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 80 out of 248 reviews
Rating 8 - Good. 97 out of 248 reviews
Rating 6 - Okay. 40 out of 248 reviews
Rating 4 - Poor. 14 out of 248 reviews
Rating 2 - Terrible. 17 out of 248 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmed, Leicester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel isn’t in a tourist area but sufficient. It’s clean, tidy, good facilities and easily accessible. We were very pleased with the hotel staff and standards.
Stayed 2 nights in Apr 2025

10/10 Excellent

Samantha

Stayed 1 night in Apr 2025

10/10 Excellent

George, Overland Park

Liked: Cleanliness
Stayed 7 nights in Mar 2025

10/10 Excellent

Waleed

Stayed 1 night in Mar 2025

10/10 Excellent

Nikhil

Stayed 1 night in Mar 2025

10/10 Excellent

Ammad, Stewartsville

Stayed 2 nights in Feb 2025

6/10 Okay

Ricardo

Stayed 5 nights in Mar 2025

10/10 Excellent

Sridhar

Stayed 3 nights in Feb 2025

10/10 Excellent

Jamal, Fort Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jan 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 3 nights in Jan 2025

4/10 Poor

mohamad

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

YANELA

Travelled with family and small children
Liked: Cleanliness, staff & service
Limited entertaiment or activities for kids
Stayed 5 nights in Dec 2024

10/10 Excellent

Lorne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

hitesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Dec 2024

8/10 Good

Ashfaq

Stayed 10 nights in Dec 2024

8/10 Good

Naveed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Hotel, excellent service from staff, heated pool, showers, Gym,
Stayed 4 nights in Dec 2024

8/10 Good

Léa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

RAYMONA THOMAS

Liked: Amenities, property conditions & facilities
It was located very close to the airport. It was also not nad to most of the major sites to visit. The property was well maintained and the staff was wonderful !
Stayed 4 nights in Nov 2024

6/10 Okay

Fadumo Behi

Stayed 8 nights in Aug 2024

10/10 Excellent

Gamal

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Samantha

Stayed 1 night in Nov 2024

10/10 Excellent

Atul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good one but far from city
Stayed 1 night in Nov 2024

2/10 Terrible

Danyal

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception behaviour was rude
Stayed 1 night in Nov 2024

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024