Located in Acapulco (Playa Diamante), Gran Palma is within a 15-minute walk of Boulevard de las Naciones and La Isla Shopping Village. .This luxury aparthotel is 14.2 mi (22.9 km) from Papagayo Beach and 0.7 mi (1.1 km) from Plaza Isla Diamante.
General Juan N. Alvarez Intl. Airport (ACA) - 4 min drive
Restaurants
Rino’s Casa Napoli - 17 min walk
Shu - 17 min walk
La Jaiba Locca - 8 min walk
El Amigo Miguel Diamante - 17 min walk
Micheladas Michelon - 9 min walk
About this property
Gran Palma
Gran Palma offers 23 accommodations. This Acapulco aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include bathtubs or showers. Housekeeping is offered on request and irons/ironing boards can be requested. Cribs/infant beds (surcharge) are also available.
An outdoor pool, a children's pool, and a hot tub are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, and Swedish massages.
Make yourself at home in one of the 23 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided. Conveniences include desks, housekeeping is provided on request, and irons/ironing boards can be requested.
Be sure to enjoy recreational amenities including an outdoor pool and a hot tub. This aparthotel also features complimentary wireless internet access, concierge services, and wedding services.
Local cuisine breakfasts are available daily from 8:30 AM to 1:00 PM for a fee.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 8:30 AM and 1:00 PM.
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you complete the following before checking out:
Remove personal items and remove leftover food and drinks
Turn off the lights and return the keys
Access methods
Front desk (limited hours), lockbox
Pets
Pets allowed for an extra charge of MXN 350 per pet (varies based on length of stay), plus a deposit of MXN 600 per stay
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 250 per night
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of MXN 600 will be collected before check-in.
This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.
Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
Optional extras
Fee for local cuisine breakfast: approximately MXN 150 to 250 for adults, and MXN 100 to 180 for children
Pet deposit: MXN 600 per stay
Pet fee: MXN 350 per pet (varies based on length of stay)
Service animals are exempt from fees
Housekeeping fee: MXN 350 per day
Crib (infant bed) fee: MXN 250 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Gran Palma Reviews
Reviews
4.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
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Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
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Rating 4 - Poor. 1 out of 1 reviews
4 - Poor
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Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
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2.0/10
Cleanliness
8.0/10
Amenities
6.0/10
Property conditions & facilities
Reviews
4/10 Poor
eduardo
Travelled with family and small children
1 Mar 2026
Liked: Amenities
Disliked: Cleanliness
La habitación sin mantenimiento, las paredes y muebles tenían muchas manchas de suciedad tanto en dormitorio, y baños, y es algo facil, solo limpieza, el condominio. el condominio bien ubicado, con bonitas amenidades y facil acceso