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Aparthotel

Gran Palma

4.5 star property

Photo gallery for Gran Palma

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas
Deluxe Villa, Balcony, Pool View | Terrace/patio
Exterior
Deluxe Double or Twin Room, Non Smoking, Air conditioning
View from room

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Laundry room

Explore the area

View map
251 Charrita, Acapulco, Gro., 39897
  • Place, Boulevard de las Naciones
    ‪7 min walk‬
  • Place, La Isla Shopping Village
    ‪15 min walk‬
  • Place, Forum de Mundo Imperial
    ‪7 min drive‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, Non Smoking, Air conditioning

Deluxe Double or Twin Room, Non Smoking, Air conditioning

Deluxe Double or Twin Room, Non Smoking, Air conditioning

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Suite, Non Smoking, Pool View

Desk, laptop workspace, iron/ironing board, cots/infant beds

Comfort Suite, Non Smoking, Pool View

  • 58 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Suite, Balcony, Pool View

Suite, Balcony, Pool View

Suite, Balcony, Pool View

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Apartment, Balcony, Pool View

Desk, laptop workspace, iron/ironing board, cots/infant beds

Apartment, Balcony, Pool View

  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Executive Suite, Pool View

Executive Suite, Pool View

Executive Suite, Pool View

  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Villa, Pool View

Desk, laptop workspace, iron/ironing board, cots/infant beds

Deluxe Villa, Pool View

  • 95 sq m
  • 2 bedrooms
  • Sleeps 9
  • 4 Double Beds and 1 Single Sofa Bed

View all photos for Deluxe Villa, Balcony, Pool View

Deluxe Villa, Balcony, Pool View | Terrace/patio

Deluxe Villa, Balcony, Pool View

  • 98 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds and 1 Single Sofa Bed

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  • Pool
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The price is NZ$297
includes taxes & fees
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About the area

Acapulco

Located in Acapulco (Playa Diamante), Gran Palma is within a 15-minute walk of Boulevard de las Naciones and La Isla Shopping Village. .This luxury aparthotel is 14.2 mi (22.9 km) from Papagayo Beach and 0.7 mi (1.1 km) from Plaza Isla Diamante.
View more Aparthotels in AcapulcoOpens in a new window

What's nearby

  • Boulevard de las Naciones - 7 min walk - 0.6 km
  • La Isla Shopping Village - 15 min walk - 1.3 km
  • Plaza Isla Diamante - 15 min walk - 1.3 km
  • Forum de Mundo Imperial - 7 min drive - 1.5 km
  • Papagayo Beach - 38 min drive - 40.4 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 4 min drive

Restaurants

  • ‪Rino’s Casa Napoli - ‬17 min walk
  • ‪El Amigo Miguel Diamante - ‬17 min walk
  • ‪Shu - ‬17 min walk
  • ‪Tacos De Guisado Diamante - ‬9 min walk
  • ‪La Jaiba Locca - ‬8 min walk

About this property

Gran Palma

Gran Palma offers 23 accommodations. This Acapulco aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include bathtubs or showers. Housekeeping is offered on request and irons/ironing boards can be requested. Cribs/infant beds (surcharge) are also available.
An outdoor pool, a children's pool, and a hot tub are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, and Swedish massages.
Make yourself at home in one of the 23 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided. Conveniences include desks, housekeeping is provided on request, and irons/ironing boards can be requested.
Be sure to enjoy recreational amenities including an outdoor pool and a hot tub. This aparthotel also features complimentary wireless internet access, concierge services, and wedding services.
Local cuisine breakfasts are available daily from 8:30 AM to 1:00 PM for a fee.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 8:30 AM and 1:00 PM.

Property amenities

Pool/Spa

  • Hot stone massages
  • Hot tub
  • Outdoor pool
  • Pool umbrellas
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children's pool
  • Cot: MXN 250 per night

Dining

  • Daily local cuisine breakfast available 8:30 AM to 1:00 PM for a fee: MXN 150 to 250 for adults and MXN 100 to 180 for children

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV in common areas

Outdoor areas

  • Charcoal grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Pets

  • Pet friendly
  • Fee: MXN 350 per pet per night
  • Service animals exempt from fees
  • Deposit: MXN 600 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Housekeeping (on request) (for a fee)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Things to do

  • Children's pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 23 units
  • Garden
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Remove personal items and remove leftover food and drinks
Turn off the lights and return the keys

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of MXN 350 per pet (varies based on length of stay), plus a deposit of MXN 600 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 250 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 600 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 150 to 250 for adults, and MXN 100 to 180 for children
  • Pet deposit: MXN 600 per stay
  • Pet fee: MXN 350 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping fee: MXN 350 per day
  • Crib (infant bed) fee: MXN 250 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Gran Palma Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

6.6/10

Cleanliness

8.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Víctor Manuel

Liked: Cleanliness
Todo excelente y la atención también, excelente comida y la alberca genial
Stayed 2 nights in Apr 2026

2/10 Terrible

noe

El agua de la regadera salió negra, no hay canales de televisión, la chapa de la entrada principal no es segura, el aire no enfría y para llegar a la propiedad es muy complicado, llegué de noche y se me hizo inseguro.
Stayed 1 night in Apr 2026

8/10 Good

Andrea

Liked: Cleanliness
Stayed 2 nights in Apr 2026

4/10 Poor

eduardo

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
La habitación sin mantenimiento, las paredes y muebles tenían muchas manchas de suciedad tanto en dormitorio, y baños, y es algo facil, solo limpieza, el condominio. el condominio bien ubicado, con bonitas amenidades y facil acceso
Stayed 1 night in Feb 2026