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Room type Options Nightly price Book
Standard Room, 1 King Bed (Top Floor)
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Standard Room, 2 Queen Beds (Pet Friendly)
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Standard Room, 2 Queen Beds, Balcony
Room with view
8 square metres
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Standard Room, 2 Queen Beds (Top Floor)
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Standard Room, 1 King Bed, Balcony
Room with view
8 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 2 Queen Beds
Room with view
8 square metres
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Suite, 1 King Bed
Room with view
10 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Standard Room, 1 King Bed
Room with view
8 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 2 Queen Beds, Accessible
Room with view
8 square metres
2 Queen Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Family-friendly Acapulco hotel in La Poza with free valet parking

Popular property highlights

Free valet parking
Free WiFi
Pets allowed
Business centre
Laundry facilities

With a stay at Holiday Inn Acapulco La Isla, an IHG Hotel in Acapulco (La Poza), you'll be within a 15-minute drive of Diana the Huntress and Parque Papagayo. This family-friendly hotel is 10.6 mi (17.1 km) from Condesa Beach and 11.8 mi (18.9 km) from Papagayo Beach.

Make yourself at home in one of the 101 air-conditioned guestrooms. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. The complimentary beach shuttle makes getting to the surf and sand a breeze.

Enjoy international cuisine at Ten, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.Buffet breakfasts are available daily from 7:00 AM to noon for a fee.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Free valet parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Fitness facilities
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 101
  • Number of floors - 6
  • Number of buildings/towers - 1
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Children's pool
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Business centre
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Swimming pool
  • Meeting rooms
  • Wedding services
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2011
  • Number of restaurants - 1
  • Conference space size (meters) - 0
  • Number of meeting rooms - 5
  • Number of outdoor pools - 1
  • Conference centre
  • Snack bar/deli
  • Free self parking
  • Free valet parking
  • Computer station
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of swim-up bars - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Free beach shuttle
  • Pool sunloungers
  • Terrace
  • Water dispenser
  • Couples/private dining
  • Proposal/romance packages available
  • Ballroom
  • Banquet hall
  • Reception hall
  • Vending machine
  • Coworking spaces

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

Holiday Inn Acapulco La Isla, an IHG Hotel offers 101 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. Premium cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Acapulco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Shower only
  • Cable TV service
  • Free WiFi
  • Down comforter
  • Pillow menu
  • Connecting/adjoining rooms available
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 2
  • Local maps
  • Guidebooks or recommendations
  • Electrical adaptors/chargers
  • Restaurant dining guide
  • Mobile key entry

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.

Ten - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Pool Bar La Zanja - Onsite bar. Open daily.

Bar TEN - Onsite bar. Open daily.

Room service (during limited hours) is available.

Nearby Things to do

  • Health or beauty spa nearby

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at 11:00 AM

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for MXN 250.00 per night.

Pet Policy

  • Pets allowed for an extra charge of MXN 800.00 per pet, per night
  • Dogs only
  • 1 total (up to 20 lbs per pet)
  • Pets cannot be left unattended
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Children stay free

Pets allowed in specific rooms only

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 2

Debit cards

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

LGBTQIA friendly

Children stay free - maximum age 12

Pets cannot be left unattended

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 195 for children
  • Pet fee: MXN 800.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 250.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Acapulco Isla
  • Holiday Inn Acapulco
  • Holiday Inn Acapulco Isla
  • Holiday Inn Isla
  • Holiday Inn Isla Acapulco
  • Holiday Inn Isla Hotel
  • Holiday Inn Isla Hotel Acapulco
  • Isla Acapulco
  • Holiday Inn Acapulco Isla Hotel

We should mention

Pool access available from 7:00 AM to 7:00 PM.

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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