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Rochester Airport Marriott

3.5 star property

Photo gallery for Rochester Airport Marriott

Lobby lounge
Lounge
Banquet hall
1 bedroom, desk, laptop workspace, iron/ironing board
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Room service

Explore the area

Map
1890 Ridge Rd W, Rochester, NY, 14615
  • Mall at Greece Ridge
    ‪13 min walk‬
  • Kodak Center for Performing Arts
    ‪5 min drive‬
  • University of Rochester
    ‪13 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(32 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.2 out of 10
Very good
(21 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Club Room, 2 Double Beds | Lounge

Club Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Lounge

Club Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Living area

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

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About the area

Rochester

When you stay at Rochester Airport Marriott in Rochester, you'll be near the airport, within a 15-minute drive of Lake Ontario and Strong. .This hotel is 8 mi (12.8 km) from University of Rochester and 10.8 mi (17.4 km) from Rochester Institute of Technology.

What's nearby

  • Mall at Greece Ridge - 13 min walk - 1.1 km
  • Kodak Center for Performing Arts - 5 min drive - 5.4 km
  • Seneca Park Zoo - 7 min drive - 6.5 km
  • Strong - 11 min drive - 12.6 km
  • University of Rochester - 13 min drive - 14.7 km

Getting around

  • Rochester Station - 11 min drive
  • Greater Rochester Intl. Airport (ROC) - 9 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Greece Ridge Food Court - ‬16 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪Red Robin - ‬13 min walk

About this property

Rochester Airport Marriott

Hotel in Rochester with airport shuttle service and a fitness center
Rochester Airport Marriott offers 210 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, and hair dryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Make yourself at home in one of the 210 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes. Conveniences include phones, as well as desks and complimentary newspapers.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a ballroom.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Buffet breakfasts are available for a surcharge.
Rochester Airport Marriott has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:30 AM to 11:30 PM at scheduled times and on request
  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: USD 14 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (91 centimetre high)
  • Height-adjustable showerhead
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 14 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Hotel Rochester Airport
Marriott Rochester Airport
Rochester Airport Marriott
Marriott Rochester Airport Hotel Rochester
Rochester Marriott
Rochester Airport Marriott Hotel
Rochester Marriott Rochester
Rochester Airport Marriott Hotel
Rochester Airport Marriott Rochester
Rochester Airport Marriott Hotel Rochester

Rochester Airport Marriott Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 501 out of 897 reviews
Rating 8 - Good. 214 out of 897 reviews
Rating 6 - Okay. 82 out of 897 reviews
Rating 4 - Poor. 49 out of 897 reviews
Rating 2 - Terrible. 51 out of 897 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean quiet and convenient for eating
Stayed 1 night in Apr 2025

8/10 Good

Katherine

Stayed 1 night in Apr 2025

10/10 Excellent

jennifer

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many places to eat and shop
Stayed 1 night in Apr 2025

2/10 Terrible

Jeremy

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
When we got there, I was charged for a another night of stay when I already paid for the one night of stay through Expedia. But when they take your card for the so-called incidental charge that you’re supposed to get back. They charge me $150 Instead. Also, the elevator smelled like weed. The whole fifth floor smelled like weed when we got off the elevator and our room smelled like it. It is the most disgusting smell ever I Do Not want to smell it but I do not want my child to smell it either. If you cannot smoke cigarettes you shouldn’t be allowed to smoke weed and do drugs either. I complained to the front desk and they gave me another room on a different floor. But you could still smell it and elevator. Absolutely disgusting. And then to be charged another $150 is ridiculous. I will never go back there or suggest anyone goes there.
Stayed 1 night in Apr 2025

10/10 Excellent

Bianca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love the Marriott....
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel

Hotel was very nice. Room was clean and roomy. Part of the wall paper was falling down. The shower was confusing to work. I think that was a me problem. The beds are pretty firm and I am more of a squishy bed person. Overall, would definitely go back! Staff were very nice and easy check in!
Stayed 1 night in Apr 2025

10/10 Excellent

Urayoan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Thank you!
Stayed 1 night in Mar 2025

2/10 Terrible

Amber

Travelled with group
Disliked: Amenities, property conditions & facilities
Just the worst. The disappointment is extreme. Check in was good, then I arrived at my room. It looked clean. We did have a glass that was dirty. I found it strange that there was no trash can liners. No book with hotel information, just the Morman bilble. Then the noise happened it sounded like we were next to a train going by continuously. I don't know if it was pipes in the walls . We took a video. Then on our way to your restaurant we stopped at the front desk. We requested a different room ,explained why. The man at the front desk seemed very surprised. I don't see how no one has complained bout it . It was insanely loud. We were given a new room . We went to dinner first. We went to dinner in your restaurant. That was good, severs were nice food was good . We received a free glitter birthday drink. The music was strange, alternative. We switched rooms after dinner. We could still hear the noise. It wasn't as loud but we could still hear it. So we found a scary movie to watch and tried to ignore it. The bathroom door had a lot of water damage. Not the most pleasant thing to look at while using the facilities. I have pictures of the door. Oh and your lotion and bodywash...please just STOP . It smelled so bad. Why would you do that to your guests? We had tried to go to the hot tub and pool but there was a child birthday party going on witch was shocking kid running and screaming, pool toys flying around .so no relaxing for us.IM JUST SO EXTREMELY DISAPPOINTED
Stayed 1 night in Mar 2025

10/10 Excellent

Slawomir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

Le'Ana

Disliked: Cleanliness, staff & service, property conditions & facilities
Where do I honestly start? Upon arrival, the gentleman at the front desk was courteous and polite, assisting us with checking in and providing me with my room key. I originally booked a room on the concierge level. However, upon entering the original room that I was assigned to with my family, I was extremely dissatisfied to find it in an unacceptable state. The room had not been cleaned following the previous guest's departure, with trash still in the garbage cans, towels on the bathroom floor, and unmade beds with no fresh sheets. I documented the condition with photographs and brought it to the attention of the gentleman at the front desk, who then summoned his manager. The gentleman at the front counter was very apologetic. The manager offered 10,000 Marriott points for the inconvenience, but then made an unnecessary comment: “Is this what they do for you?” implying that this was a customary practice for me, which I assured her was not the case; this was my first time checking into a Marriott and my room looked like this. She subsequently relocated us to a basic room on the 4th, but upon attempting to enter, I found that my key did not work. I went back downstairs for the 3rd time and Maintenance personnel were summoned to assist and confirmed that the issue lay with the door's batteries, which needed replacement. However, even after the batteries were changed, the key still did not work, necessitating the involvement of a supervisor to reset the door's modem. This proces
Stayed 2 nights in Mar 2025

8/10 Good

Shavonique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Geovanny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Feb 2025

2/10 Terrible

Denise

Travelled with family
Disliked: Staff & service
Front desk clerk was rude and not accommodating her into a dirty rule
Stayed 1 night in Mar 2025

6/10 Okay

Jill Norma

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and accommodating
Stayed 1 night in Mar 2025

4/10 Poor

Deana

Stayed 1 night in Mar 2025

8/10 Good

george robert

Liked: Cleanliness
Under staffed but they were did let us check-in two hours early. Good but not excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Mar 2025

8/10 Good

Kyonia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Abel

Stayed 2 nights in Mar 2025

10/10 Excellent

Chastidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort to stay
Stayed 2 nights in Feb 2025

4/10 Poor

Dawn

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

When I arrived to check in the young lady at the front desk had air pods in and barely said 2 words. She didn’t explain where anything was or rules for example the pool, the restaurant, the bar. I have never been here and would have liked to been advised of where to find these things. There were tons of people and kids running around I wasn’t sure if it was a private event or what. Therefore I went straight to my room and was unable to use any of the amenities.
Stayed 1 night in Mar 2025

10/10 Excellent

DONALD LAMAR

Stayed 1 night in Mar 2025

2/10 Terrible

Tomia

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I was locked out of my room and had to be let in by staff.
Stayed 1 night in Mar 2025