Hard Rock Hotel Tenerife

5.0 star property

Photo gallery for Hard Rock Hotel Tenerife

Relax and unwind on this serene outdoor deck, featuring a variety of seating options and a tranquil view.
Property video
Relax on the beach with sun loungers and tables, surrounded by a large pool and a modern building with balconies.
Enjoy a panoramic sea view from this spacious dining area with a large window, contemporary furniture, and a bar area.
Enjoy a city view from the comfort of a spacious bed, with a flat-screen TV and desk nearby.

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
Avenida Adeje, 300, Adeje, 38670
  • Golf Costa Adeje
    ‪7 min drive‬
  • Fañabé Beach
    ‪10 min drive‬
  • El Duque Beach
    ‪15 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪23 min drive‬

Room options

Suite (Rock Suite Diamond)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite (Amplified)

8.6 out of 10
Excellent
(4 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Deluxe Double Room Single Use (Silver)

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed

Deluxe Room (Platinum)

9.0 out of 10
Wonderful
(17 reviews)
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Studio Suite (Silver)

8.8 out of 10
Excellent
(6 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Deluxe Room (Rock Royalty)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Studio Suite Gold - Single Use

  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Studio Suite (Gold)

9.8 out of 10
Exceptional
(6 reviews)
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Suite (Rock Suite Platinum)

8.8 out of 10
Excellent
(6 reviews)
  • 80 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Double Room Single Use (Gold)

  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Studio Suite (Silver) - Family Friendly

9.2 out of 10
Wonderful
(5 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Studio Suite (Rock Royalty) - Family Friendly

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite (Rock Royalty)

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite (Gold) - Family Friendly

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Deluxe Room (Silver)

9.2 out of 10
Wonderful
(18 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Double Room Single Use (Rock Royalty)

  • 35 sq m
  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed

Deluxe Room (Connecting Gold)

8.0 out of 10
Very good
(3 reviews)
  • 70 sq m
  • Partial sea view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 2 Twin Sofa Beds

Deluxe Double Room Single Use (Platinum)

  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed

Suite (Rock Suite Gold)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room (Gold)

8.6 out of 10
Excellent
(32 reviews)
  • 35 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Studio Suite Silver - Single Use

  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Similar properties

About the area

Adeje

With a stay at Hard Rock Hotel Tenerife in Adeje (Costa Adeje), you'll be within a 15-minute drive of Siam Park and Fañabé Beach. .This beach resort is 8.2 mi (13.2 km) from Playa de las Américas and 5.6 mi (9 km) from El Duque Beach.

What's nearby

  • La Caleta National Park - 19 min walk - 1.6 km
  • Golf Costa Adeje - 7 min drive - 5.7 km
  • Siam Park - 10 min drive - 11.7 km
  • Fañabé Beach - 10 min drive - 9.8 km
  • El Duque Beach - 15 min drive - 9.8 km

Getting around

  • Tenerife South Airport (TFS) - 25 min drive

Restaurants

  • ‪Restaurante Celso - ‬11 min drive
  • ‪La Masía del Mar - ‬11 min drive
  • ‪Restaurante la Vieja - ‬11 min drive
  • ‪El Caldero - ‬12 min drive
  • ‪The 16th - ‬15 min walk

About this property

Hard Rock Hotel Tenerife

Luxury resort on the beach, with 4 outdoor pools
Hard Rock Hotel Tenerife offers 624 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 624 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a waterslide, and a fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at The Beach Club, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 5 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Adeje? This resort has 5651 square feet (525 square meters) of space consisting of conference space and 7 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
The Beach Club - This poolside restaurant serves lunch only.
Narumi - This poolside sushi bar specializes in Asian cuisine and serves dinner only. Open daily.
Montauk Steak House - Overlooking the pool, this steakhouse serves dinner only. Open daily.
3rd Half Sports Bar - This sports bar serves dinner only. Open daily.
Suena Chido - Taquería - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Hard Rock Hotel Tenerife are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included
Dining availability limited at one or more venues

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Secured, covered parking on site (EUR 12 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 poolside bars
  • 3 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 3rd Half Sports Bar
  • Montauk Steak House
  • Narumi
  • Suena Chido - Taquería
  • The Beach Club

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Gym
  • Mini golf
  • Pilates classes
  • Playground
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,651 square feet of conference space
  • 7 meeting rooms
  • Business centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 16 floors
  • 2 buildings
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1979
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Renovations and closures

The property will be renovating from June 1 2025 to August 15 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per night, plus a one-time cleaning fee of EUR 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Covered self parking fee: EUR 12 per day
  • Pet fee: EUR 40 per pet, per night plus EUR 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a designated adults-only pool.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hard Rock Hotel Tenerife Adeje
Hard Rock Hotel Tenerife
Hard Rock Tenerife Adeje
Hard Rock Tenerife
Hard Rock Hotel Tenerife Aje
Hard Rock Hotel Tenerife Adeje
Hard Rock Hotel Tenerife Resort
Hard Rock Hotel Tenerife Resort Adeje

Hard Rock Hotel Tenerife Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1004 reviews
Rating 8 - Good. 219 out of 1004 reviews
Rating 6 - Okay. 76 out of 1004 reviews
Rating 4 - Poor. 31 out of 1004 reviews
Rating 2 - Terrible. 33 out of 1004 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service
Some parts were really good! Music, entertainment, kids club. Some areas were poor, sofa bed really uncomfortable, a mattress topper would be a good investment to get people to go back. Unhappy that I was offered free parking space but after 3 visits to the reception I still needed to play after many excuses and different information. Poor, it’s a shame! Little things spoil a good stay! Some cockroaches seen around the restaurant area in the evening.
Stayed 5 nights in Apr 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness
Hotel was fun,great theme. Food and room was excellent. Disappointed with the benefits of rock royalty, definitely didn't get that feel.The rock royalty restaurant was very busy for the space. One access to the spa was very disappointing and one of the reasons i booked the hotel was to use the spa facilities. You have to pay 30 euros for a hour half after that. When i stayed in 2019 the hotel was alot better. The drinks and food in the hotel is three times the price of outside. 3 cocktails 50 euro! Outside the main buffet the restaurants are very quite ( due to price id imagine. Effects the atmosphere. Also down in the beach club you have to pay to sit anywhere nice. Not very rock royalty . Overall a nice hotel that is a shell of what it used to be. If they just dropped there prices all around im sure would double there income and have more returning customers. If you do go ,id probably recommend all inclusive otherwise youd be paying alot. Rock royalty staff especially in the reception where fantastic.
Stayed 7 nights in Apr 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Rooms and public areas fantastic. Service at reception great. Bar service very slow and queues to get into restaurant for breakfast.
Stayed 5 nights in Apr 2025

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here, the only thing I didn’t like was the slow service in the lobby. Same as last time.
Stayed 7 nights in Apr 2025

10/10 Excellent

Kiyara, Willingboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend. I will stay again.
Stayed 3 nights in Apr 2025

2/10 Terrible

Nathalie

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Hard No for Hardrock

The service was generally not great. The hotel staff left our luggage in the lobby the entire day, right by the door, after asking them to deliver this to the room 3 times, we eventually went down and took it to our room ourselves, with two small kids this is not ideal. The food was average and generally no one explained anything and everything was done with attitude. Sorry hard no, for the hard rock!
Stayed 1 night in Apr 2025

6/10 Okay

Amy

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Davina Sasha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really easy going hotel and great for the little ones especially if you are a solo parent as you can also get some R&R. The staff in the Kids Club are truly amazing. Restaurant staff less so. By its very nature it is a busy hotel with lots of families choosing all inclusive and the attitude of some of the staff is almost annoyance. Worse I think are the other restaurants where you pay more. The staff in these are really in need of more training as you expect the service to match the food and price point but it does not.
Stayed 4 nights in Apr 2025

4/10 Poor

Brittany

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Jonathan

Stayed 7 nights in Mar 2025

6/10 Okay

Alexandra

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost impossible to book any of the restaurants within the hotel, especially if you’re a bigger party. Many of the pools were closed unfortunately.
Stayed 3 nights in Feb 2025

10/10 Excellent

mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere
Stayed 6 nights in Mar 2025

8/10 Good

TSZ Kwong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in good
Stayed 3 nights in Feb 2025

10/10 Excellent

Charisma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very clean, classy, organizer and serene. The staff provided excellent service. The breakfast buffet was superb. Overall, I will definitely come back to this hotel again!
Stayed 3 nights in Mar 2025

8/10 Good

daniel ian

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

8/10 Good

anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was lovely didn’t realise how Far out although only €15 to Adeje in a taxi rank at front door of hotel. Really loved the hotel rooms beautiful and different. Entertainment was great live music every night. Not much around the hotel few shops and places to eat. Food in the sessions buffet great choices. Being inclusive felt at a disadvantage as only allowed to eat in cafe at appointed times. I would not eat in the al a carte as an all inclusive guest again as poor service and limited menu. Staff attentive slightly abrupt at times will put this down to language barrier. Really clean although lagoon pool needs a little attention the heated pools were fantastic. Again service around the pools is brilliant. Staff at the pool bar were amazing thank you. We had a great holiday would highly recommend and will definitely return. I recommend downloading the hotel app and familiarising yourself with the hotel before going. There is also a Facebook page. Lots of children here who were well catered for by all activities.
Stayed 6 nights in Mar 2025

10/10 Excellent

Shamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Great buffet food, definitely recommend half board especially for families. I went solo but I would definitely go with someone else or few friends next time.
Stayed 4 nights in Mar 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, just drinks overpriced

Everything was excellent, especially the food! All pools lovely and clean! Didn’t buy one drink onsite as very very over priced!! Drinks over the road from hotel were a lot much cheaper and took out own water in at meal times
Stayed 4 nights in Mar 2025

10/10 Excellent

Eann Sutherland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel with excellent facilities. Would definitely stay again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Brynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional and since our trip we have been appreciative of the Hard Rock hotel quality!
Stayed 5 nights in Mar 2025

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Amazing attention to detail! Extremely clean, admnd has everything you could need. My only major concern was there was no lock on the balcony doors, and a very low balcony wall, so there is a very high risk for children on the higher floors. PLEASE fit locks on balcony doors!
Stayed 7 nights in Mar 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great secluded location. Property has a lot of options. Bluetooth speaker did not work in the suite.
Stayed 4 nights in Feb 2025

8/10 Good

STEPHEN PAUL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean. The All inclusive was very confusing and the times that you could eat in some restaurants was also confusing. The food in the buffet restaurant breakfast was very nice lunch time was ok but the evening was the same every night. If you liked salad you would be ok. Sometimes it took a long time to get a drink as you are not able to go to the bar to get one yourself and had to wait for a member of staff to see you waiting. The weather was not that kind (out of the Hotels control) nothing to do when not able to sit by pool. Nothing much to do around area either bit too quite. Hotel had a shuttle bus to The Hard rock which we used but the taxi back was expensive so could not afford to do that all the time. Went on a trip booked through Hotel to the Volcano and 3 villages which saw the Northern side of the island which was vey good although when it came to lunch and the recommendation of the tour guide to eat in the restaurant set meal I would not recommend. All in all we had a good break feel relaxed but would not visit again.
Stayed 7 nights in Mar 2025