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Aparthotel

Ona Palm Beach

3.5 star property

Photo gallery for Ona Palm Beach

Outdoor pool, pool loungers
Breakfast, lunch, dinner served; pool views
Front of property
Exterior
Breakfast, lunch, dinner served; pool views

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View map
Avda. V Centenario, Playa de las Americas, Adeje, Tenerife, 38660
  • Place, Torviscas Beach
    ‪5 min walk‬
  • Place, Playa de las Américas
    ‪5 min walk‬
  • Place, Siam Park
    ‪7 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪12 min drive‬

Room options

View all photos for Apartment (studio)

Flat-screen TV

Apartment (studio)

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

In-room safe, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 2 Bedrooms (1+2)

In-room safe, free WiFi, bed sheets

Apartment, 2 Bedrooms (1+2)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms

In-room safe, free WiFi, bed sheets

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 1
  • 1 Queen Bed and 2 Single Beds

View all photos for Studio (2 people)

Flat-screen TV

Studio (2 people)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment (studio 1+1)

Flat-screen TV

Apartment (studio 1+1)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom (2)

In-room safe, free WiFi, bed sheets

Apartment, 1 Bedroom (2)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 1 Bedroom (1+1)

In-room safe, free WiFi, bed sheets

Apartment, 1 Bedroom (1+1)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 1 Bedroom (3)

In-room safe, free WiFi, bed sheets

Apartment, 1 Bedroom (3)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 1 Bedroom (1+2)

In-room safe, free WiFi, bed sheets

Apartment, 1 Bedroom (1+2)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 1 Bedroom (2+1)

In-room safe, free WiFi, bed sheets

Apartment, 1 Bedroom (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 2 Bedrooms (2+1)

In-room safe, free WiFi, bed sheets

Apartment, 2 Bedrooms (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (2)

In-room safe, free WiFi, bed sheets

Apartment, 2 Bedrooms (2)

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (1+1)

In-room safe, free WiFi, bed sheets

Apartment, 2 Bedrooms (1+1)

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (3)

In-room safe, free WiFi, bed sheets

Apartment, 2 Bedrooms (3)

  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (4)

In-room safe, free WiFi, bed sheets

Apartment, 2 Bedrooms (4)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (3+1)

In-room safe, free WiFi, bed sheets

Apartment, 2 Bedrooms (3+1)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (2+2)

In-room safe, free WiFi, bed sheets

Apartment, 2 Bedrooms (2+2)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (1+3)

In-room safe, free WiFi, bed sheets

Apartment, 2 Bedrooms (1+3)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (5)

In-room safe, free WiFi, bed sheets

Apartment, 2 Bedrooms (5)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (2+3)

In-room safe, free WiFi, bed sheets

Apartment, 2 Bedrooms (2+3)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (3+2)

In-room safe, free WiFi, bed sheets

Apartment, 2 Bedrooms (3+2)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (4+1)

In-room safe, free WiFi, bed sheets

Apartment, 2 Bedrooms (4+1)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (1+4)

In-room safe, free WiFi, bed sheets

Apartment, 2 Bedrooms (1+4)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 1 Bedroom, Sea View

In-room safe, free WiFi, bed sheets

Apartment, 1 Bedroom, Sea View

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 2 Bedrooms, Sea View

In-room safe, free WiFi, bed sheets

Apartment, 2 Bedrooms, Sea View

  • 2 bedrooms
  • Sleeps 1
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, Sea View (Studio)

Flat-screen TV

Apartment, Sea View (Studio)

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Sea View (1+1)

In-room safe, free WiFi, bed sheets

Apartment, 1 Bedroom, Sea View (1+1)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 1 Bedroom, Sea View (1+2)

In-room safe, free WiFi, bed sheets

Apartment, 1 Bedroom, Sea View (1+2)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 1 Bedroom, Sea View (2+1)

In-room safe, free WiFi, bed sheets

Apartment, 1 Bedroom, Sea View (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 2 Bedrooms, Sea View (1+2)

In-room safe, free WiFi, bed sheets

Apartment, 2 Bedrooms, Sea View (1+2)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Sea View (1+3)

In-room safe, free WiFi, bed sheets

Apartment, 2 Bedrooms, Sea View (1+3)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Sea View (1+4)

In-room safe, free WiFi, bed sheets

Apartment, 2 Bedrooms, Sea View (1+4)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Sea View (2+1)

In-room safe, free WiFi, bed sheets

Apartment, 2 Bedrooms, Sea View (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Sea View (2+3)

In-room safe, free WiFi, bed sheets

Apartment, 2 Bedrooms, Sea View (2+3)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Sea View (3+1)

In-room safe, free WiFi, bed sheets

Apartment, 2 Bedrooms, Sea View (3+1)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Sea View (3+2)

In-room safe, free WiFi, bed sheets

Apartment, 2 Bedrooms, Sea View (3+2)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Sea View (4)

In-room safe, free WiFi, bed sheets

Apartment, 2 Bedrooms, Sea View (4)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Sea View (4+1)

In-room safe, free WiFi, bed sheets

Apartment, 2 Bedrooms, Sea View (4+1)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Sea View (5)

In-room safe, free WiFi, bed sheets

Apartment, 2 Bedrooms, Sea View (5)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Sea View (2+2)

In-room safe, free WiFi, bed sheets

Apartment, 2 Bedrooms, Sea View (2+2)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, Sea View (studio 1+1)

Flat-screen TV

Apartment, Sea View (studio 1+1)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartments 1 bedroom vista mar (2)

In-room safe, free WiFi, bed sheets

Apartments 1 bedroom vista mar (2)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartments 1 bedroom vista mar (3)

In-room safe, free WiFi, bed sheets

Apartments 1 bedroom vista mar (3)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartments 2 bedroom vista mar (3)

In-room safe, free WiFi, bed sheets

Apartments 2 bedroom vista mar (3)

  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartments 2 Bedrooms vista mar (1+1)

In-room safe, free WiFi, bed sheets

Apartments 2 Bedrooms vista mar (1+1)

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, Sea View

In-room safe, free WiFi, bed sheets

Apartment, Sea View

  • Sea view
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartments studio vista mar (2)

Flat-screen TV

Apartments studio vista mar (2)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Adeje

Located in Adeje (Costa Adeje), Ona Palm Beach is within a 15-minute walk of Siam Park and Playa de las Américas. .This beach aparthotel is 3.3 mi (5.2 km) from Fañabé Beach and 1.2 mi (2 km) from Las Vistas Beach.
View more Aparthotels in AdejeOpens in a new window

What's nearby

  • Troya Beach - 3 min walk - 0.3 km
  • Torviscas Beach - 5 min walk - 0.5 km
  • Playa de las Américas - 5 min walk - 0.5 km
  • Veronicas Strip - 5 min walk - 0.5 km
  • Siam Park - 7 min walk - 0.6 km

Getting around

  • Tenerife South Airport (TFS) - 19 min drive

Restaurants

  • ‪Monkey Beach Club - ‬6 min walk
  • ‪Salon Ucanca - ‬4 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Palm Beach Club Bar - ‬1 min walk
  • ‪Restaurante El Gomero I - ‬4 min walk

About this property

Ona Palm Beach

Ona Palm Beach offers 318 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to furnished balconies. Accommodations at this 3.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Adeje aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on a limited basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 318 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and microwaves.
Relax on the private beach or enjoy other recreational amenities such as an outdoor pool. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite at the aparthotel's restaurant, where you can enjoy drinks at the bar/lounge, take in the pool view, or dine alfresco. Dining is also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Snack Bar - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Property amenities

Beach

  • On a sandy beach

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per day)
  • Limited on-site self parking

Family friendly

  • Children's pool

Restaurants on site

  • Snack Bar

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 8 for adults and EUR 4 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • Flat-screen TV with satellite channels
  • Library

Outdoor areas

  • Furnished balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Laptop-compatible safe
  • Limited housekeeping
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In an entertainment district
  • Near the sea
  • On the boardwalk/promenade

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Bicycle rentals nearby
  • Golfing nearby
  • Scuba diving nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 12 floors
  • 318 units
  • Built in 1985
  • Garden

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 30.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 4 for children
  • Self parking fee: EUR 15.00 per day
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out fee: EUR 30.00 (subject to availability)
  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Beach Club Palm
Palm Beach Tenerife Aparthotel Adeje
Palm Beach Tenerife Aparthotel
Palm Beach Tenerife Adeje
Palm Beach Tenerife
Palm Excel Hotels & Resorts
Palm Beach Excel Hotels Resorts
Palm Beach - Excel Hotels & Resorts Adeje
Palm Beach - Excel Hotels & Resorts Aparthotel
Palm Beach - Excel Hotels & Resorts Aparthotel Adeje

Ona Palm Beach Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 198 out of 819 reviews
Rating 8 - Good. 335 out of 819 reviews
Rating 6 - Okay. 182 out of 819 reviews
Rating 4 - Poor. 65 out of 819 reviews
Rating 2 - Terrible. 39 out of 819 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

andrew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
breakfast ok but we were living on a construction site
Stayed 9 nights in Dec 2025

2/10 Terrible

Nicola

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room staff and amenities were below a 3 star. Staff very unhelpful. Will never stay here again.
Stayed 6 nights in Dec 2025

8/10 Good

Suzanne

Travelled with family and small children
Liked: Cleanliness, amenities
The Palm Beach is in a great central location, making it easy to get around and explore the local area. Great location for the beach as well. However, the rooms and furniture are quite tired and worn, and the whole place would really benefit from a refurb to bring it up to standard. On the positive side, the staff are all very friendly and welcoming, which makes a big difference to the stay. The food offered a decent and varied selection, though it could have been served a bit warmer at times. Overall, it’s a convenient place to stay with lovely staff and reasonable food, but the accommodation itself could use some updating.
Nice pool area
Clean pool and plenty of sunbeds
Great location
Stayed 4 nights in Nov 2025

6/10 Okay

Adrian

Travelled with family and small children
Liked: Amenities
The room was spacious but the walls are very thin, and it is quite dated. They put us (a family with young child) in a room next to a group of young men who were up all night talking loudly and playing music. The aircon unit from the hotel nextdoor is also very loud all day/night. The staff were friendly.
Stayed 3 nights in Nov 2025

10/10 Excellent

Barry, Liverpool

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Gave the hotel 5 stars but can see why people give lower. Needs a major renovation. Plug sockets didn't work, tv broke etc but we was never in to nake it a problem.
Stayed 4 nights in Nov 2025

8/10 Good

Linda

Stayed 9 nights in Nov 2025

8/10 Good

Tracey

Stayed 4 nights in Nov 2025

6/10 Okay

Jennifer

Hotel was alot more dated than expected, rooms are old style and air conditioning is noisy . But location and amenities are great, would recommend as long as the price is reasonable.
Stayed 5 nights in Nov 2025

8/10 Good

Martha

Liked: Property conditions & facilities
Stayed 5 nights in Nov 2025

6/10 Okay

MAXINE

Travelled with partner
Disliked: Cleanliness
I checked in on line as recommended by the hotel . They still wanted passports ( twice ). €100 deposit which displayed my pin on the card machine ! . Beds were good. Room very basic but did have kettle, cups, wine glasses fridge. Extractor fan by shower shower head was filthy. Spot light outside bedroom ( in corridor ) short non black out blinds. Room was darker during the day than at night !
Spot light outside bedroom window
Sunset from room
Stayed 2 nights in Nov 2025

4/10 Poor

Paul

Travelled with group
Disliked: Amenities
The room was very dated couldn’t open the patio doors as it was very stiff and very old food was cold for breakfast
Stayed 7 nights in Nov 2025

2/10 Terrible

Joe

Disliked: Property conditions & facilities
Stayed 7 nights in Nov 2025

8/10 Good

Stephen

Liked: Cleanliness, amenities
This hotel was in a great central location. It is clean although some rooms are dated . Mine included The teams are hard working and very profile. The animation team put in lots of effort . Aarons yoga was amazing . The pool is very clean and has a lifeguard. Buffet breakfast has a wide choice and again great staff as is the shop . The room deposit was a surprise and not yet received back? Nor a reply to my email so not so.good.
Stayed 7 nights in Nov 2025

6/10 Okay

Laurentiu

Travelled with family
The room was in a OK condition , could do with some work .
Stayed 5 nights in Oct 2025

6/10 Okay

Claire

Travelled with family
Disliked: Cleanliness, room comfort
Furniture in room unclean. Bed & pillows in comfy poor quality. Shower broke I pin arrival. Patio doors weren’t sure & worn. General appearance was that venue needed uplift. Pool toilets and changing rooms were not good unclean / out of order. Staff were friendly apart from 1 member of reception who was not inviting. Good location.
Stayed 3 nights in Oct 2025

8/10 Good

Steven Martin

Travelled with partner
Liked: Cleanliness, amenities
Room didn't have a beach view, we knew that before arrival, balcony looked onto pool area, issue on first night, patio doors didn't lock, power tripped 3 times. Both issued were fixed quickly. Sofa bed wasn't used, but was to uncomfortable to sit on as couch.
Stayed 7 nights in Oct 2025

6/10 Okay

julie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel looked great when we arrived staff friendly. Then we got in our room smelt nice and clean. Looked over balcony and building site outside. Went to reception and asked about it was told they start around 8am. But dont work weekends . No cleaner called all time we was there was told every 3 days. So no bedding or towels changed . Looked around room and was not happy with it. Spoke to reception and was told they would get someone to sort it out. No one come.
Stayed 7 nights in Sep 2025

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is straight on the beach with plenty of restaurants and shops around. The apartment was very clean with everything you need. There is a shop inside of the building too.
Stayed 2 nights in Sep 2025

8/10 Good

Susan

Liked: Room comfort
Animation team were very energetic Several pool parties some of the singers louder than others
Sunsetting over La Gomera from seaview studio
Stayed 14 nights in Sep 2025

4/10 Poor

Nenad

Disliked: Cleanliness
Stayed 12 nights in Sep 2025

8/10 Good

Zhenmin

Travelled with family
Liked: Room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Good Location for water-sports and trip pick-ups.
Stayed 7 nights in Sep 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My wife and myself couldn’t praise the resort and the staff more.
Stayed 14 nights in Aug 2025

10/10 Excellent

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The animation team at the pool were superb! Made the holiday for my daughter. Breakfast buffet was very comprehensive, well stocked and tasty. Staff are all very friendly and helpful. Would happily stay at palm beach again
Stayed 18 nights in Jul 2025

10/10 Excellent

Helena

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Second time and was great hotel entertainment was great breakfast was lovely
Stayed 7 nights in Jul 2025