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Hyatt Place Albany/Downtown

3.0 star property

Photo gallery for Hyatt Place Albany/Downtown

Reception
Terrace/patio
Standard Room, 2 Queen Beds
Lobby
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
82 MONTGOMERY STREET, Albany, NY, 12207
  • Place, Palace Theater
    ‪3 min walk‬
  • Place, MVP Arena
    ‪11 min walk‬
  • Place, Albany Capital Center
    ‪13 min walk‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪13 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

8.6 out of 10
Excellent
(10 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed (High Floor)

9.8 out of 10
Exceptional
(16 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(100 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(25 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

City Room, 1 King Bed with Sofa bed (Specialty)

9.4 out of 10
Exceptional
(15 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Albany

With a stay at Hyatt Place Albany/Downtown in Albany (Downtown Albany), you'll be within a 15-minute drive of University at Albany and Crossgates Mall. .This hotel is 8.4 mi (13.5 km) from Colonie Center Mall and 0.1 mi (0.1 km) from Henry Hudson Planetarium.

What's nearby

  • Palace Theater - 3 min walk - 0.3 km
  • MVP Arena - 11 min walk - 1.0 km
  • New York State Capitol Building - 11 min walk - 1.0 km
  • Albany Capital Center - 13 min walk - 1.1 km
  • The Egg - 13 min walk - 1.1 km

Getting around

  • Albany-Rensselaer Station - 7 min drive
  • Albany Intl. Airport (ALB) - 21 min drive

Restaurants

  • ‪McGeary's Irish Pub - ‬4 min walk
  • ‪Subway - ‬10 min walk
  • ‪Albany Distilling Company Bar & Bottle Shop - ‬7 min walk
  • ‪The Bar At Hilton Albany - ‬11 min walk
  • ‪Broeck Back Mountain - ‬6 min walk

About this property

Hyatt Place Albany/Downtown

Hyatt Place Albany/Downtown offers 110 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. 49-inch Smart televisions come with cable channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This Albany hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 110 air-conditioned rooms featuring Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services. Additional amenities at this hotel include a fireplace in the lobby and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Albany/Downtown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Housekeeping on request
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (122 centimetre high)
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Phone accessibility kit
  • Portable shower seat
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2023
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Covered self parking fee: USD 20 per night
  • Pet fee: USD 100 per accommodation (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Albany
Hyatt Place Albany Albany
Hyatt Place Albany NY Downtown
Hyatt Place Albany/Downtown Hotel
Hyatt Place Albany/Downtown Albany
Hyatt Place Albany/Downtown Hotel Albany

Hyatt Place Albany/Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1043 out of 1538 reviews
Rating 8 - Good. 296 out of 1538 reviews
Rating 6 - Okay. 117 out of 1538 reviews
Rating 4 - Poor. 37 out of 1538 reviews
Rating 2 - Terrible. 45 out of 1538 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Samuel Chi Ming

Liked: Property conditions & facilities
Stayed 5 nights in Dec 2025

2/10 Terrible

Todd

Bad check in. Was told to use public parking at a closed lot. Had to move to a public garage. Told clerk about issue. She was rude and didn’t think it was a problem that it took 3 trips to my car (long walks).
Stayed 1 night in Dec 2025

10/10 Excellent

ALESHA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was superb! From all the staff members I encountered. The room was also very spacious and clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff
Stayed 2 nights in Dec 2025

2/10 Terrible

Jannette

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I tried to reserve a room by the palace theater in New York and Expedia told me this hotel was 2 minutes away and it was 2 HOURS away! So i had to pay to stay in another hotel AND this one when we never checked in!
Stayed 1 night in Dec 2025

10/10 Excellent

dieuhuong

Liked: Cleanliness, amenities, property conditions & facilities
Excellent in every way especially very kind stagg
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Nice views of downtown
Stayed 2 nights in Dec 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities
Paid for a suite weeks ago, drove 4 hours, show up and their parking lot is ripped out. They told me I have to park in municipal parking across the way and pay for it myself because they don’t own the lot. 3 pm and the room wasn’t ready. They tried to down grade me to a king for the same price and said they were short staffed. I waited. Finally said room was ready so we went up and there is poop stuck on the inside of the toilet. The toilet paper holder is hanging off the wall. no one has cleaned under the bed in months. The whole thing was a disgusting disaster. I barely stayed in the room other than sleep. They lured me in with a good price and a high rating. An honest rating should be 3 out of 10. I won’t be back. Ps, You might want to check the gas leak by the back (now main) entrance instead of just putting up no smoking signs because of the smell.
Stayed 1 night in Dec 2025

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
The place is very modern and clean. I enjoy rooms with out carpets. Beds are comfortable.
Stayed 1 night in Dec 2025

2/10 Terrible

Amanda

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
MSG for an early check in Upon arrival no record of it. FD agent made me wait 4 hours before asking housekeeping to get a room ready for me Another hour wait after that to get in a room.
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable! The staff at check in and check out were friendly and kind. We will be back!
Stayed 1 night in Dec 2025

8/10 Good

Rohan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Review
Stayed 3 nights in Dec 2025

10/10 Excellent

Adrienne

Stayed 1 night in Dec 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities
The room was spotless and check in was very pleasant
Stayed 1 night in Dec 2025

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Breakfast was just okay
Stayed 1 night in Dec 2025

10/10 Excellent

Kahli

Stayed 1 night in Nov 2025

4/10 Poor

Bernard

Stayed 1 night in Dec 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Desk staff
Stayed 1 night in Dec 2025

10/10 Excellent

Ayesha

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean, easy except the parking was a little confusing.
Stayed 1 night in Dec 2025

10/10 Excellent

Luke

Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service
Everything exceeded our expectations
Stayed 1 night in Dec 2025

10/10 Excellent

Reema

Stayed 1 night in Dec 2025

10/10 Excellent

Donald, Huntington

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, staff was very friendly and helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Dalina, Blainville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the design of the room. We had a king bed with a lovely sofa area that was also a sofa-bed. Useful hooks all around, quiet fan, walk in shower. Nice welcoming staff at the front desk and also during breakfast. Good variety of food. Very efficient and well organized. Elevator seemed a little slow but it was okay (we were on the 4th floor). Wish the parking was free though, but the location was convenient. Overall great stay. We would love to stay there again!
Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025