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SpringHill Suites by Marriott Charlotte Airport

2.5 star property

Photo gallery for SpringHill Suites by Marriott Charlotte Airport

Welcome to our lobby, featuring a reception desk, comfortable seating area, and a coffee station.
Relax by the pool with a swim or lounge on the surrounding seating area.
Welcome to Springhill Suites, where a striking entrance and beautifully landscaped gardens set the tone for a memorable stay.
Welcome to our reception area, featuring a sleek reception desk, a potted plant, and a unique ceiling design.
Relax in this inviting space with a large bed, nightstand, and wall-mounted lamp.

Popular amenities

  • Room service
  • Free airport shuttle
  • Laundry
  • Gym

Explore the area

Map
3055 Scott Futrell Drive, Charlotte, NC, 28208
  • Charlotte Douglas Airport Overlook
  • Bank of America Stadium
    ‪7 min drive‬
  • Charlotte Convention Center
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪4 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(34 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

In-room safe, desk, laptop workspace, blackout curtains

Studio, Multiple Beds

7.2 out of 10
Good
(30 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Bathtub (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Studio, Multiple Beds, Bathtub (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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  • Free airport shuttle
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4.4 out of 5, Excellent, (1016)
The price is NZ$297
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includes taxes & fees
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About the area

Charlotte

With a stay at SpringHill Suites by Marriott Charlotte Airport in Charlotte (Westerly Hills), you'll be within a 10-minute drive of Bank of America Stadium and Charlotte Convention Center. .This hotel is 5.5 mi (8.8 km) from Spectrum Center and 11.9 mi (19.1 km) from University of North Carolina at Charlotte.

What's nearby

  • Billy Graham Library - 6 min drive - 7.2 km
  • Bank of America Stadium - 7 min drive - 7.7 km
  • Charlotte Convention Center - 8 min drive - 8.7 km
  • NASCAR Hall of Fame - 8 min drive - 9.0 km
  • Spectrum Center - 8 min drive - 9.4 km

Getting around

  • French Street Tram Stop - 6 min drive
  • Charlotte Station - 10 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 8 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Restaurant Depot - ‬6 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Coyote Joe's - ‬6 min drive

About this property

SpringHill Suites by Marriott Charlotte Airport

Hotel in Charlotte with free breakfast and airport shuttle service
SpringHill Suites by Marriott Charlotte Airport offers 95 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 95 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. A complimentary buffet breakfast is served daily from 6:00 AM to 8:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. A roundtrip airport shuttle is complimentary (available on request).
A complimentary buffet breakfast is served each morning between 6:00 AM and 8:00 AM.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 4 2025 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
  • Lobby
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Charlotte Airport
SpringHill Suites Marriott Charlotte Airport
SpringHill Suites Marriott Hotel Charlotte Airport
SpringHill Suites Marriott Charlotte Airport Hotel
SpringHill Suites Marriott Charlotte Airport
Hotel SpringHill Suites by Marriott Charlotte Airport Charlotte
Charlotte SpringHill Suites by Marriott Charlotte Airport Hotel
Hotel SpringHill Suites by Marriott Charlotte Airport
SpringHill Suites by Marriott Charlotte Airport Charlotte
SpringHill Suites Marriott Hotel
SpringHill Suites Marriott
Springhill Suites Marriott
SpringHill Suites by Marriott Charlotte Airport Hotel
SpringHill Suites by Marriott Charlotte Airport Charlotte
SpringHill Suites by Marriott Charlotte Airport Hotel Charlotte

SpringHill Suites by Marriott Charlotte Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 403 out of 1002 reviews
Rating 8 - Good. 267 out of 1002 reviews
Rating 6 - Okay. 149 out of 1002 reviews
Rating 4 - Poor. 108 out of 1002 reviews
Rating 2 - Terrible. 75 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and value
Stayed 1 night in Mar 2025

2/10 Terrible

Tara

Disliked: Staff & service, amenities, property conditions & facilities
No amenities , pool out of operation , 305 room needs to be renovated massive stains in ceiling in bathroom looks like water damage and or mold .. bad lighting in room one lamp didnt work and one bed stained on upholstery
Stayed 2 nights in Apr 2025

4/10 Poor

Tracey

Disliked: Staff & service
The man at the front desk was VERY RUDE and disrespectful. I got the room through Expedia and he asked for me to swipe my card. I did thinking it was for incidentals and he then said swipe it again for incidentals. He said that my first swipe was for the room because it was not paid for totally. I asked him how when I had the reciept. He said he could not tell me why and that he didnt have to tell me why. He caused a big scene which was embarrassing. My room was totally paid for through Expedia. I have never been through that before. I am a rewards member for Marriott.
Stayed 2 nights in Apr 2025

10/10 Excellent

Erika

Despite the short stay, all was great.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Huguette, Wimauma

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location, airport shuttle service, front desk. This was a very good located hotel for a short trip in Charlotte . I would recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no safe in the room
Stayed 4 nights in Apr 2025

10/10 Excellent

Garima, Clarksburg, MD

Travelled with family
Liked: Amenities
It was well maintained.
Stayed 1 night in Mar 2025

4/10 Poor

Larita

Travelled with family
I chose this location because it was listed as having an indoor pool. After check-in, my boys headed down to swim - no water in the pool!
Stayed 2 nights in Apr 2025

8/10 Good

Louis-Pierre

All good !
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid if possible. Gross and worn down.

Disgusting and worn down. Old food in fridge in our room, TV broken, shower leaked, shower curtain broken, hair in shower curtain and sink. Peeling wallpaper, cracked plaster. Old sour milk on coffee bar in the morning. Avoid if possible.
Stayed 1 night in Feb 2025

6/10 Okay

Dorothy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room we got has alot of issues. Leaky sink. Headboard scratched up. Stains everywhere.
Stayed 1 night in Feb 2025

4/10 Poor

Raul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

John

Stayed 1 night in Jan 2025

2/10 Terrible

Wayne

Stayed 1 night in Jan 2025

6/10 Okay

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Markezy

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2024

10/10 Excellent

Josee, Galax

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel because we were going to a concert at Coyote Joe's. The hotel is only a half mile away. The room was clean and comfortable, easy parking and check in.
Stayed 1 night in Dec 2024

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Deanna

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Jessica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not returning

The hotel is just run down. It needs maintenance and needs to be cleaned better. First room the lock on the door didn’t work so we had to switch rooms. Second room was dirty and there were little flies around the room. Workers were nice but clearly they are probably short on staff overworked and underpaid. I’m sure the owners have money to fix these problems so just do better.
Stayed 2 nights in Nov 2024

2/10 Terrible

Tierra

Stayed 1 night in Nov 2024

6/10 Okay

Angela

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Nice customer service people
Stayed 1 night in Nov 2024

2/10 Terrible

Susan

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Person at front desk was extremely rude. Very unprofessional in his tone to me and my husband. Our room was over 85 degrees..finally got a room with working air conditioner. Room and hotel very very dated. I would never choose this hotel again.
Stayed 1 night in Nov 2024