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Crowne Plaza Albuquerque by IHG

3.5 star property

Photo gallery for Crowne Plaza Albuquerque by IHG

BBQ/picnic Area
3 bars/lounges, pub
Exterior
Premium bedding, desk, laptop workspace, blackout curtains
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

View map
1901 University Blvd NE, Albuquerque, NM, 87102
  • Place, Rio Grande Trail
    ‪19 min walk‬
  • Place, University of New Mexico
    ‪3 min drive‬
  • Place, University of New Mexico Hospital
    ‪4 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Balcony

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Mountain View

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Mountain View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(60 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(55 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Albuquerque

In the heart of Albuquerque, Crowne Plaza Albuquerque by IHG is within a 5-minute drive of University of New Mexico and University of New Mexico Hospital. .This hotel is 2.8 mi (4.5 km) from Albuquerque Convention Center and 3.6 mi (5.8 km) from Old Town Plaza.

What's nearby

  • Rio Grande Trail - 19 min walk - 1.6 km
  • Fresenius Medical Care at Heart Hospital Of New Mexico - 2 min drive - 3.4 km
  • University of New Mexico - 3 min drive - 3.0 km
  • Maxwell Museum of Anthropology - 3 min drive - 3.0 km
  • University of New Mexico Hospital - 4 min drive - 3.4 km

Getting around

  • Alvarado Transportation Center - 9 min drive
  • Albuquerque International Sunport (ABQ) - 14 min drive

Restaurants

  • ‪Circle K - ‬7 min walk
  • ‪Circle K - ‬2 min drive
  • ‪La Cumbre Brewing Company - ‬3 min drive
  • ‪Stripes Burrito Co. - ‬11 min walk
  • ‪Vegos - ‬3 min drive

About this property

Crowne Plaza Albuquerque by IHG

Hotel with 3 restaurants, near University of New Mexico
Crowne Plaza Albuquerque by IHG offers 261 accommodations with coffee/tea makers and complimentary weekday newspapers. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 261 guestrooms featuring LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Ranchers Club, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Albuquerque? This hotel has 7793 square feet (724 square meters) of space consisting of a conference center and 150 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Ranchers Club - This restaurant serves dinner only.
StoneStreet - This restaurant serves breakfast, lunch, and dinner. Open daily.
Cantina Lounge - This pub serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Valet parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 10 to 15 per person
  • 3 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cantina Lounge
  • Ranchers Club
  • StoneStreet

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 150 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (7,793 square foot of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person
  • Valet parking fee: USD 5 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from August to October
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Albuquerque Crowne Plaza
Crowne Plaza Albuquerque
Crowne Plaza Hotel Albuquerque
Crowne Plaza Albuequerque Hotel Albuquerque
Crowne Plaza Albuquerque Hotel

Reviews

Crowne Plaza Albuquerque by IHG Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 490 out of 1003 reviews
Rating 8 - Good. 230 out of 1003 reviews
Rating 6 - Okay. 137 out of 1003 reviews
Rating 4 - Poor. 93 out of 1003 reviews
Rating 2 - Terrible. 53 out of 1003 reviews

Reviews

6/10 Okay

Christopher Charles

Travelled with family
Liked: Cleanliness, staff & service
The hotel is close to the historical neighborhood but it is an older property and you can tell. My room had a balcony and was facing the street so a bit noisy with cars and motorcycles. I was surprised having a suite with 2 queen beds it didn’t include Free breakfast. They did clean the room when we were out daily so that’s good and water was only $1 do they didn’t overcharge on that.
Stayed 5 nights in Aug 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2025

2/10 Terrible

Angelica

Disliked: Staff & service
We checked in to the property, first room we had the bathroom was flooded. We were then moved to another room, no hot water. Third room- stained bedsheets + layers of dust on the furniture. We’d never experienced such a filthy place. We finally decided that we could not stay at this facility being that I am pregnant + also would not allow our toddler to stay somewhere that we s clearly… not kept up with. Front desk refused a refund even after pics were provided and said “we can’t refund since it was prepaid.” I called Expedia and they stated that they will contact the facility and once the manager approves for a refund the money will be released. Then Expedia could only get through to a front desk agent and not a manager so we went down to speak to them. The lady we spoke to said nobody called to which I showed her that Expedia confirmed talking to them, then she said it must have been her coworker that got the call then. We then told her that they will be calling again + she said that they don’t even have a manager in and wouldn’t until the following morning when we are due to check out. I asked if she could at least call the manager and she said no. Expedia was never able to get in contact with a manager therefore I still paid full rate for the night even though we did not stay and still paid another 200 on top of that just to have a place to sleep. I have emails as late as 10:30am the following day fr Expedia stating they have not been able to get in touch with a mngr.
Stayed 1 night in Sep 2025

10/10 Excellent

Lindell, Weatherford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property in a sketchy area
Stayed 1 night in Sep 2025

10/10 Excellent

Dolores, Bastrop

Stayed 6 nights in Sep 2025

10/10 Excellent

Alisha

Stayed 1 night in Sep 2025

8/10 Good

Lumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brandon - the maintenance fellow was amazing - he addressed our issue with speed, professionalism and kindness!! James - on the front desk was fantastic - he provided us with great service and direction for queries that we had. The hotel was very good AND the staff were fabulous!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite place to stay

This is my wife's favorite place to stay when we are in Albuquerque, NM. We can always count on it being nice, clean and comfortable. The staff is always nice and pleasant and helpful.
Stayed 1 night in Sep 2025

8/10 Good

Rhonda, Wichita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Maximus, Camp Springs

Stayed 2 nights in Sep 2025

10/10 Excellent

Valerie, Las Cruces

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, cantina was kinda iffy, but other than that we loved it!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the space in the rooms!! We came in late and left early so we disnt interact much. Did get confused on the second floor bc it was a different set of elevators
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Jonathan

Travelled with group
Liked: Room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Cynthia

Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
It was all good
Stayed 1 night in Sep 2025

2/10 Terrible

Heather

Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Lucas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Quentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small parking lot but clean room and good service.
Stayed 1 night in Aug 2025

6/10 Okay

Charles

Stayed 1 night in May 2025

6/10 Okay

Daniel

Stayed 1 night in Sep 2025