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Santa Ana Star Casino Hotel

3.0 star property

Photo gallery for Santa Ana Star Casino Hotel

Front of property
49-inch flat-screen TV with cable channels, TV
Deluxe Room, 1 King Bed | Bathroom
Luxury Room, 2 Queen Beds | Coffee and/or coffee maker
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
54 Jemez Canyon Dam Rd, Bernalillo, NM, 87004
  • Santa Ana Star Casino
    ‪1 min walk‬
  • J&R Vintage Auto Museum
    ‪18 min walk‬
  • Santa Ana Star Center
    ‪11 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪25 min drive‬

Room options

View all photos for Luxury Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Luxury Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Luxury Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

  • 33 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Luxury Room, 2 Queen Beds, Accessible

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Bernalillo by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.5 out of 5, Wonderful, (1004)
The price is NZ$250
for 1 room
includes taxes & fees
19 May - 20 May
Holiday Inn Express Bernalillo by IHG

About the area

Bernalillo

When you stay at Santa Ana Star Casino Hotel in Bernalillo, you'll be in the historical district, just steps from Santa Ana Star Casino and 12 minutes by foot from Santa Ana Golf Club. .This hotel is 0.9 mi (1.5 km) from Coronado Historic Site and 1 mi (1.6 km) from J&R Vintage Auto Museum.

What's nearby

  • Santa Ana Star Casino - 1 min walk - 0.1 km
  • J&R Vintage Auto Museum - 18 min walk - 1.6 km
  • State Farm Bernalillo Soccer Complex - 3 min drive - 2.3 km
  • Santa Ana Star Center - 11 min drive - 12.8 km
  • Balloon Fiesta Park - 14 min drive - 19.0 km

Getting around

  • Alvarado Transportation Center - 22 min drive
  • Albuquerque International Sunport (ABQ) - 25 min drive

Restaurants

  • ‪Santa Ana Star Casino - ‬8 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Whataburger - ‬11 min walk
  • ‪Range Cafe - ‬5 min drive

About this property

Santa Ana Star Casino Hotel

Suburban hotel with 3 restaurants and 2 hot tubs
Santa Ana Star Casino Hotel offers 204 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 49-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool.
Make yourself at home in one of the 204 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy recreation amenities such as an indoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy American cuisine at The Original Mesa Grille, one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Bernalillo? This hotel has 12000 square feet (1115 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite.
The Original Mesa Grille - This family restaurant specializes in American cuisine and serves lunch and dinner.
Juniper Steakhouse - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Home Plate Bar G Grill - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Quezada - Cantina - This bar serves dinner only. Open daily.
Lounge 54 - Onsite bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Secured, covered valet parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Home Plate Bar G Grill
  • Juniper Steakhouse
  • Lounge 54
  • Quezada - Cantina
  • The Original Mesa Grille

Things to do

  • 2 hot tubs
  • Indoor pool
  • Shopping

Family friendly

  • Fenced pool
  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 7 meeting rooms
  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 250.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet (varies based on length of stay) plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Santa Ana Star Casino Hotel Bernalillo
Santa Ana Star Casino Bernalillo
Santa Ana Star Casino
ta Ana Star Casino Bernalillo
Santa Ana Star Casino
Santa Ana Star Casino Hotel
Santa Ana Star Casino Hotel Hotel
Santa Ana Star Casino Hotel Adult Only
Santa Ana Star Casino Hotel Bernalillo
Santa Ana Star Casino Hotel Hotel Bernalillo

Santa Ana Star Casino Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2706 out of 3570 reviews
Rating 8 - Good. 525 out of 3570 reviews
Rating 6 - Okay. 179 out of 3570 reviews
Rating 4 - Poor. 76 out of 3570 reviews
Rating 2 - Terrible. 84 out of 3570 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Stayed 1 night in Feb 2025

4/10 Poor

Regina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
When I got up to shower the next morning there was no hot water. I had to take a shower in cold water. I did call and they wanted to send a maintenance man up but I have to be somewhere.
Stayed 1 night in Feb 2025

10/10 Excellent

candyce, tucson

Liked: Cleanliness, staff & service, property conditions & facilities
Ease of check in
Stayed 1 night in Feb 2025

10/10 Excellent

Joshua

Stayed 2 nights in Jan 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place
Stayed 2 nights in Jan 2025

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Angelic

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very disappointed with the service we received through out our stay last night. For the amount i paid for 1 night stay I definitely expected better. I brought microwavable food to find out that there isn't any microwaves. I had to go buy food rather than eating what i brought for our stay. Most cheap hotels serve breakfast. We didnt even get a free breakfast with our expensive stay. There was 4 of us adults staying in our room. Our kids came to swim with us in the daytime. Pool attendant gave us a hard time about the pool wrist bands and was rude. She offered towels to other guests multiple times but not us. There was a baby under a year in the hot tub and she didn't say anything but when my 3 year old daughter was near the hot tub she came and told me she couldn't be in there because the other little kids will want to go in there as well. She was being very rude about everything from the moment we walked into the pool area. I paid a lot of money for us to enjoy a night away and it was not worth it at all. Im not pleased with the service or room. When i mentioned all of this at check out I was told that management would speak with the pool attendant lady and that was simply it. It wasn't an enjoyable stay for us and for that i give a 1 star review. Being that this is supposed to be a luxury and nice hotel I expected things to be alot better.
Stayed 1 night in Feb 2025

6/10 Okay

Curtis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

The only problem was no bathtub and the bed was un

Stayed 1 night in Feb 2025

10/10 Excellent

James

Stayed 2 nights in Jan 2025

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had dinner at juniper steakhouse. Food was great. Service staff attentive. Nice room, but pillows too high and hard for me. Disappointed in bathroom lighting and took quite awhile to get hot water in shower.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Melinda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Live in Albuquerque…first time to get a room for NFL playoffs. Very clean and all staff was so friendly and helpful. We spent most of our time in the awesome sports book, great menu and seating while watching the games. Upstairs is cool too. Plenty of space. Comedy show was a great break from sportsbook.
Stayed 3 nights in Jan 2025

4/10 Poor

RandK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were under the impression we had a deluxe king but when we checked in we were given a standard which is super small.and the bed was not comfortabl. I guess we were sppiled by the previous stay. Its a beautifl place and will go back deluxe
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Blanca

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Hannah

Liked: Cleanliness, staff & service, room comfort

santa Ana Star Casino Review.

Toilet Handle would not pop backup and ran until we pulled it back up, USB plugs in the walls and the Desk, did not work. Only the Alarm Clock USB's worked. was also diappointed in not having a Refrigerator or a microwave in the room. also there was not complimentry Breafest
Stayed 2 nights in Jan 2025

10/10 Excellent

Jake, ALCALDE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Travelled with family
Stayed 2 nights in Jan 2025

8/10 Good

Jon

Stayed 2 nights in Jan 2025

10/10 Excellent

Reginald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Ana

Stayed 2 nights in Jan 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Prooerty was very nice and clean. The rooms and bathroom were both dark and I had no hot water. I told the front desk when I checked out and thought they shoukd of offered a discount . I ate at two of restaurants and they were both delicious.
Stayed 1 night in Jan 2025

10/10 Excellent

Merrill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only had the food court as an option to eat dinner and only Starbucks for breakfast.
Stayed 1 night in Jan 2025