Book Alcoy hotels

Extra helpful and friendly folks - both hotel staff and owners!

Excellent stay; was here for three nights. Beautiful, quiet, and well-maintained property. Everyone on the staff was professional, courteous, and helpful. The resort is located just a few miles from the busy, loud streets of Alona Beach. Thus, it offers a pleasant escape from the noise and traffic. The mangrove forest, located behind the resort, is a lovely nature reserve and there is a great sunset spot at the end of the boardwalk. One of the best resorts in all of Panglao.

Great

Nice

We had a great room! We could see the ocean as well as the pool from our room which was handy because we had our 10 yr old with us.

Staff did not say hello or welcome us politely upon arrival, but did let us check in about 20 minutes early. Later in the day, we returned to the "shack", and noticed there was no hand soap in the bathroom, we asked for the WiFi password, and asked for the remote control to the television. We were then given some confusing excuse that the TV did not work due to compilcations due to the COVID lock down (which as we all know happened about 3 years ago at this point). The story about the unavailability of the TV became the sticking point in the minds of the couple running the hostel. When we tried to reassure the woman that we were disapointed about the TV, but were willing to go without, for some inexplicable reason she pressed the issue and began asking for forgiveness and walked away, only to come back to our room two more times, knocking heavily, insisting on speaking with us on the issue again! My wife asked her to stop disturbing us which she seemed reluctant to do. Finally, my wife felt uneasy after our interaction with the woman and insisted we find another hotel due to the uprofessional behaviour of the couple running the place and the unavailability of hostel staff. I regret leaving this negative review, but honestly do not understand why our experience is so different compared to other reviews here. The husband told me, that if we were not happy, to go ahead and complain to Expedia. I cannot recommend this place. Avoid at all costs, not worth the price or convenience.