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Balmoral Arms

4.0 star property

Photo gallery for Balmoral Arms

Fireplace
Premium Suite
Food and drink
Front of property
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Bar

Explore the area

View map
13-15 Victoria Road, Ballater, Scotland, AB35 5RA
  • Place, Cairngorms National Park
    ‪1 min walk‬
  • Place, Victoria and Albert Halls
    ‪3 min walk‬
  • Place, Ballater Golf Club
    ‪3 min walk‬

Room options

View all photos for Classic Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Classic Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Desk, laptop workspace, iron/ironing board, bed sheets

Classic Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Cosy Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Cosy Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic King Room

Desk, laptop workspace, iron/ironing board, bed sheets

Classic King Room

8.6 out of 10
Excellent
(8 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic King/Twin Room

Desk, laptop workspace, iron/ironing board, bed sheets

Classic King/Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Feature Double/King

Feature Double/King

Feature Double/King

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Desk, laptop workspace, iron/ironing board, bed sheets

Junior Suite

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Suite

Premium Suite

Premium Suite

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Ballater

Located in Ballater, Balmoral Arms is in a national park, a 1-minute drive from Ballater Golf Club and 9 minutes from Cairngorms National Park. .This hotel is 7.8 mi (12.5 km) from Balmoral Castle and 8.6 mi (13.9 km) from Royal Lochnagar Distillery.

What's nearby

  • Cairngorms National Park - 1 min walk - 0.0 km
  • Victoria and Albert Halls - 3 min walk - 0.3 km
  • Ballater Library - 3 min walk - 0.3 km
  • Ballater Golf Club - 3 min walk - 0.3 km
  • Balmoral Castle - 14 min drive - 15.4 km

Getting around

  • Aberdeen Airport (ABZ) - 62 min drive

Restaurants

  • ‪Keiller Lounge - ‬3 min drive
  • ‪Keiller Brasserie - ‬3 min drive
  • ‪The Balmoral Bar - ‬3 min walk
  • ‪Fish Shop - ‬3 min walk
  • ‪Clachan Grill - ‬4 min walk

About this property

Balmoral Arms

Mountain hotel with free parking, steps from Ballater Golf Club
Balmoral Arms offers 46 accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations. Housekeeping is offered daily and irons/ironing boards can be requested.
Stay in one of 46 guestrooms featuring flat-screen televisions. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a reception hall.
Satisfy your appetite for lunch or dinner at The Dining Room, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekends from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
Full breakfasts are available for a surcharge between 7:00 AM and 9:30 AM on weekends.
The Dining Room - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 20 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Dining Room

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 20 to 20 per person
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Deeside Ballater
Deeside Inn
Deeside Inn Ballater
The Deeside Hotel Ballater
The Deeside Inn Ballater, Scotland
The Deeside Inn
Balmoral Arms Hotel
Balmoral Arms Ballater
Balmoral Arms Hotel Ballater

Balmoral Arms Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 172 out of 325 reviews
Rating 8 - Good. 89 out of 325 reviews
Rating 6 - Okay. 45 out of 325 reviews
Rating 4 - Poor. 9 out of 325 reviews
Rating 2 - Terrible. 10 out of 325 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Lovely cosy hotel. Excellent bar, lounge and restaurant with friendly attentive staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place with kind staff
Stayed 4 nights in Oct 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

We had a lovely stay at Balmoral Arms and a great base to explore the area. We recommend Balmoral Arms for your stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very up market that meets every need
Stayed 1 night in Oct 2025

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Very professional staff. Excellent dinner.
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food, good parking, Ballater wonderful town, we will be back.
Stayed 3 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An exceptional stay!! We recently stayed at the Balmoral Hotel in Ballater and were thoroughly impressed. The staff were incredibly friendly and welcoming, creating a warm and relaxed atmosphere from the moment we arrived. Our room was spotless and well-appointed, offering a comfortable retreat after a day exploring the beautiful surroundings. Breakfast was a real treat, plentiful, fresh and delicious, with something for everyone. The evening meal was equally outstanding, showcasing quality ingredients and thoughtful preparation that made dining a pleasure. Free pparking was conveniently located nearby, which made arrival and departure hassle-free. Overall, a fantastic experience. I’d highly recommend the Balmoral Hotel to anyone visiting Ballater—great food, great service, and a truly comfortable stay.
Stayed 1 night in Sep 2025

6/10 Okay

Izzy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very noisy during the night due to an electrical transform, situated outside, humming loudly. Could clearly gear folk type music from 06:30. Uncertain where it was coming from. Not appreciated due to the poor night's sleep. Requested scrambled eggs and salmon at breakfast. The salmon was tasty but the "scrambled eggs" was a chopped up omelette and very oily.
Stayed 1 night in Oct 2025

10/10 Excellent

J D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service from start to finish. Caroline on reception so welcoming. There chef served up the most beautiful food. Home from home comfort. Staff where all Amazing!!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Martha D.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautiful hotel located in a charming victorian town was a wonderful place to stay. The staff that were present were lovely and very helpful, however, the dining room service was quite slow. It was clear that the restaurant is understaffed. All that aside, the food was delicious and our room was very comfortable and attractive. We loved our stay here and would highly recommend it to our friends.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sally

Lovely hotel with very friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Siri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are extremely kind and helpful, property is lovely. Highly recommended .
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Stayed 1 night in May 2025

10/10 Excellent

Roger

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

December, Greensboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, walking distance to shops, pubs and restaurants.
Stayed 1 night in Sep 2025

10/10 Excellent

Carole

Stayed 1 night in May 2025

6/10 Okay

Norman

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The carpets on the ground floor are meant to give the appearance of antique, but they are filthy and threadbare. Breakfast waitresses on Wed 10th, were mostly missing, and (worse ) inattentive. Three different ones had to be summoned, to bring 1). salt & pepper 2).a spoon for the fruit servery 3) a plate for the croissants area 4). fresh coffee. At no time were there more than twelve diners in the room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Fantastic, helpful, friendly reception staff. Great location in centre of town. Easy on street parking.
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Edwina

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and dinner, great sleep, great service from the staff. They made my pup feel very welcome throughout the hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old Inn with great updates. Comfortable. Excellent dinner and included breakfast. No onsite but very nearby parking. In center of town. Lots of old world charm and extremely friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very accommodating. The front desk gave us driving directions and some outstanding places to visit along our drive.
Stayed 1 night in Sep 2025

8/10 Good

Anne, Aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025