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Hotel Kazakhstan

4.0 star property

Photo gallery for Hotel Kazakhstan

Exterior
Buffet
Superior Twin Room
Interior
3 restaurants, breakfast, lunch, dinner served; Modern European cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Air conditioning
  • Laundry

Explore the area

View map
Dostyk ave 52/2, Almaty
  • Almaty Opera House
    ‪14 min walk‬
  • Dostyk Plaza
    ‪17 min walk‬
  • Zenkov Cathedral
    ‪19 min walk‬
  • Almaty (ALA-Almaty Intl.)
    ‪16 min drive‬

Room options

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

7.0 out of 10
Good
(2 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Queen Suite

Queen Suite

Queen Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(7 reviews)
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (King)

Suite (King)

Suite (King)

  • 62 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite Premium

Junior Suite Premium

Junior Suite Premium

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Almaty

With a stay at Hotel Kazakhstan, you'll be centrally located in Almaty, just a 4-minute walk from Geology Museum and 5 minutes by foot from Kok Tobe Cable Car. .This hotel is 0.7 mi (1.1 km) from Colibri and 0.8 mi (1.4 km) from Nedelka Park.

What's nearby

  • Almaty Opera House - 14 min walk - 1.2 km
  • Dostyk Plaza - 17 min walk - 1.5 km
  • Zenkov Cathedral - 19 min walk - 1.6 km
  • Panfilov Park - 3 min drive - 2.7 km
  • MEGA Park - 4 min drive - 3.9 km

Getting around

  • Almaly - 6 min drive
  • Almaty Station - 14 min drive
  • Almaty (ALA-Almaty Intl.) - 28 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Guinness Pub - ‬2 min walk
  • ‪Чайxана Navat - ‬2 min walk
  • ‪The Noodles - ‬1 min walk
  • ‪Six Coffee+Wine - ‬5 min walk

About this property

Hotel Kazakhstan

Hotel in Almaty with 3 restaurants and bars
Hotel Kazakhstan offers 202 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 202 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including a nightclub, a sauna, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy Modern European cuisine at Balcony Brasserie, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Balcony Brasserie - This brasserie specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Noodles - This restaurant specializes in Pan-Asian cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Dolce - Onsite karaoke bar.
BarFly - Onsite bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:30 AM to midnight on request
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: KZT 5,000 for adults and KZT 5,000 for children
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Balcony Brasserie
  • BarFly
  • Dolce
  • Noodles

Things to do

  • Bicycle rentals
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 26 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 10000.0 per night

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately KZT 5000 for adults and KZT 5000 for children
  • Airport shuttle fee: KZT 4000 per vehicle (one way)
  • Rollaway bed fee: KZT 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Hotel Kazakhstan Almaty
Kazakhstan Almaty
Hotel Kazakhstan Hotel
Hotel Kazakhstan Almaty
Hotel Kazakhstan Hotel Almaty

Hotel Kazakhstan Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 103 out of 242 reviews
Rating 8 - Good. 78 out of 242 reviews
Rating 6 - Okay. 36 out of 242 reviews
Rating 4 - Poor. 15 out of 242 reviews
Rating 2 - Terrible. 10 out of 242 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jesse

Stayed 2 nights in May 2025

10/10 Excellent

FEDOR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, centrally located. Iconic design of the property.
Stayed 4 nights in May 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff
Stayed 2 nights in Apr 2025

10/10 Excellent

nataliia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing location, close to everything. hotel is renovated and quite comfortable. would stay here again for travel through almaty
Stayed 2 nights in Apr 2025

10/10 Excellent

ERKAN, ISTANBUL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in renovated rooms. Perfect quality for a relativly small ex Soviet Hotel. The breakfast was great. No problem with running hot and cold water in bath room. Good room service and house keeping. Location is nice aswell. Thanks
Stayed 3 nights in Apr 2025

8/10 Good

Fahd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, close to to walk to major areas in the city
Stayed 3 nights in Apr 2025

8/10 Good

G V Ramesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and tidy, rooms were well kept. Good breakfast. I do recommend staying here since it serves the purpose but you need to know certain things. I deduct one star because there is no above-and-beyond element. At all! The hotel charged me 12,000 Tenge for airport pickup when I could have just walked to the Blue Taxi counter in the arrivals hall, to whom the pick up drive casually gave back the sign with my name on it. I paid 2500 Tenge back to the airport! What a mark-up! Not fair! In addition, I arrived at around 10 am. They sold me a room for the extra 4 hours before check in (about $100). Most hotels would allow early check in if rooms were available, and there were plenty. I saw many people sitting in the lobby with luggage who would not pay this extra amount. This hotel runs as a business, nothing more.
Stayed 2 nights in Mar 2025

10/10 Excellent

Daiho

Stayed 3 nights in Mar 2025

8/10 Good

Mark

Travelled with group
Liked: Cleanliness
Great location!
Stayed 2 nights in Mar 2025

10/10 Excellent

Galyna

Stayed 3 nights in Mar 2025

10/10 Excellent

Birju

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located property. Awesome breakfast spread
Stayed 7 nights in Jan 2025

10/10 Excellent

Wilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service, breakfast buffet
Stayed 3 nights in Jan 2025

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Manage expectation

Dont expect luggage assistance, front reception is not guest oriented .Location is the best and room is very comfortable. The bed and beddings are excellent. Housekeeping is two thumbs up. Breakfast is a middle of the road
Stayed 6 nights in Jan 2025

6/10 Okay

Olesia

Stayed 7 nights in Jan 2025

8/10 Good

Kunal

Stayed 5 nights in Dec 2024

4/10 Poor

Peng, Sydney

Stayed 1 night in Jan 2025

4/10 Poor

Peng, Sydney

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The standard room had a very tight bathroom which can present safety issues. The exposed water pipe/radiator on the bathroom wall were boiling hot and caused first degree burns to the arm of my travelling partner. While they eventually put us in a room with a bigger bathroom this could have been prevented if they had proper safety checks in the first place. The room carpet floor also had an exposed sharp staple which can cause injuries. There were no apologies from the hotel. It felt like they didn't care about customers. They only acted on the room change when I requested it rather than proactively offering it to make things better. The bar on the top floor was also very restrictive as you couldn't just have a drink. The breakfast was plentiful and sufficient but nothing to shout about. They're renovating rooms on other floors so the lifts were a bit chaotic and took ages to get through the floor. They're relying too much on the landmark name of the hotel at the expense of providing a great experience to customers.
Stayed 1 night in Jan 2025

8/10 Good

Thor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel w. good restaurants, but not very close to main areas.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great location, amazing views, iconic hotel. The room was clean and comfortable but a bit outdated. It didn’t bother me though. The view was great from my room and from the top bar/ restaurant in the 26th floor.
Stayed 2 nights in Oct 2024

10/10 Excellent

Atreya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They arranged airport pick up in request and also gave us a room on a higher floor which had an amazing view of the city and the mountains. One of the best places to stay as Dostyk Plaza one of the biggest shopping malls is just 15 min of a walk away and our pick up place for our tours Renon Zyliha was also nearby, just a 10 min ride.
Stayed 5 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Stayed 3 nights in Aug 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities

Would recommend this hotel

In summary: we did enjoy our stay and would stay here again. Pros: - we were on the 24th floor and the views were amazing! -Dostyk Ave has so many shops and delicious restaurants in short walking distance. We could also walk to Ascension Cathedral, Kok Tobe, and most attractions. -many bars in the hotel, so many people met us for drinks and we didn't have to go far. -shower head was nice and water was warm. -it is cool to stay in such an iconic building. Cons: -The bed was quite hard for our taste. -room was small. -not enough dressers, wardrobes, storage space for our clothes. -shower was very tight. -breakfast was good and there was a variety of selection. However, it was very busy and crowded. -it costs the taxes money to enter the hotels driveway, so no taxi wanted to drop off or pick up right at the hotel. It was easy to walk to a corner once we knew, but shocking at first.
Stayed 4 nights in Sep 2024

8/10 Good

Roger

Stayed 1 night in Aug 2024