Novotel Almaty City Center Almaty, KAZ - Best Price Guarantee

Room type	Options	Nightly price	Book
Standard Room, 1 Double Bed 25 square metres 1 Double Bed (Extra beds available: Cot) Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.6 1 Double Bed 269 sq feet Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, slippers, and a hair dryer Practical - Safe, twin sofa bed, and desk; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Wheelchair accessible Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Other room types
Superior Room, 1 Double Bed 25 square metres 1 Double Bed (Extra beds available: Cot) Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.6 1 Double Bed 269 sq feet Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, slippers, and a hair dryer Practical - Safe, desk, and phone; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Wheelchair accessible Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Standard Room, 2 Single Beds 25 square metres 2 Twin Beds (Extra beds available: Cot) Room sleeps 2 guests Room cleanliness: Exceptional! 4.6 2 Twin Beds 269 sq feet Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, slippers, and a hair dryer Practical - Safe, desk, and phone; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Wheelchair accessible Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price

Hotel Amenities

Lift
Fitness facilities
Concierge services
Gift shops or newsstand
Total number of rooms - 190
Number of floors - 10
Airport transport (surcharge)
Conference space
Breakfast available (surcharge)
Television in common areas
Library
Safe-deposit box at front desk
Spa services on site
Multilingual staff
24-hour front desk
Porter
Dry cleaning/laundry service
Full-service spa
Sauna
Smoke-free property
Free WiFi
Year Built – 2018
Number of restaurants - 1
24-hour business centre
Conference space size (feet) - 2153
Conference space size (meters) - 200
Number of meeting rooms - 6
Number of indoor pools - 1
Snack bar/deli
Free self parking
Computer station
Number of bars/lounges - 1
Luggage storage
24-hour fitness facilities
Terrace
Water dispenser
Banquet hall
Reception hall
Vegetarian breakfast available
Organic food
Locally-sourced food on site (80% or more)
At least 80% of all lighting comes from LEDs
Vegan menu options available
Vegetarian menu options available
Bulk dispenser for toiletries
No single-use plastic soft drink bottles
No single-use plastic stirrers
Biodegradable/compostable stirrers
No single-use plastic straws
Biodegradable/compostable straws
No single-use plastic water bottles
Reusable cups only
Reusable tableware only
Water-efficient showers only
No accessible shuttle
Accessible airport shuttle
Number of accessible parking spaces 2
Registration desk height (inches) - 31
Registration desk height (centimetres) - 80
Lift door width (inches) - 35
Lift door width (centimetres) - 90

Family Friendly Amenities

Family property
Number of indoor pools - 1
Free WiFi
Soundproofed rooms
Playground on site
Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

English
French
German
Russian
Turkish

Parking

Free self parking

Room Amenities

Novotel Almaty City Center offers 190 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Television
Minibar
Coffee/tea maker
Daily housekeeping
Phone
Private bathroom
Bathrobes
Hair dryer
Iron/ironing board
In-room safe
Room service (24 hours)
Desk
In-room climate control (air conditioning)
Soundproofed rooms
Blackout drapes/curtains
Slippers
Satellite TV service
Free WiFi
Bathtub or shower
Connecting/adjoining rooms available
Free cots/infant beds
Rollaway/extra beds (surcharge)
Electric kettle
Towels provided
Linens provided
Number of bedrooms: 1
Number of beds 1
Housekeeping on request
Eco-friendly cleaning products provided
Eco-friendly toiletries
LED light bulbs
Hand-held showerhead
Lowered power points in bathroom
Lowered peephole/view port in door
Low-height bed
Height-adjustable showerhead
Grab bar – Near toilet
Grab bar – In shower
Emergency pull cord in bathroom
Roll-in shower
Visual fire alarm
Wheelchair-width doorways
Change of towels (on request)
Change of bed sheets (on request)
Energy-saving switches
Toilet grab bar height (inches) - 30
Toilet grab bar height (centimetres) - 75
Shower grab bar height (inches) - 33
Shower grab bar height (centimetres) - 85
Doorway wheelchair width (inches) - 35
Doorway wheelchair width (centimetres) - 90
Low bed height (inches) - 16
Low bed height (centimetres) - 40
Roll-in shower width (inches) - 33
Roll-in shower width (centimetres) - 85

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Le Resto - This restaurant specializes in local and international cuisine. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Lobby Bar - This lobby lounge serves light fare only. Open daily.

24-hour room service is available.

Nearby Things to do

Bicycle rentals nearby
Ecotours nearby
Playground on site

Spa Services

Body treatments
Facial treatments
Manicures and pedicures
Body wraps
Body scrubs
Massages

Accessibility

Wheelchair-accessible parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible meeting spaces/business centre
Wheelchair-accessible on-site restaurant
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance

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Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for KZT 5000 per night.
Free cribs (infant beds)!

Pet Policy

Pets allowed for an extra charge of KZT 10000 per pet, per night, plus a deposit of KZT 20000 per stay
Dogs and cats only
1 total pets
Restrictions apply
For more information contact the property at the number on the booking confirmation
Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Children stay free

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 2

Debit cards

UnionPay

Staffed front desk

Children stay free - maximum age 16

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Annual carbon offsets

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Fees

Optional extras

Fee for buffet breakfast: approximately KZT 7000 per person
Airport shuttle fee: KZT 6500 per person (one-way)
Pet deposit: KZT 20000 per stay
Pet fee: KZT 10000 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: KZT 5000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Novotel Almaty City Center Opening December 2018 Hotel
Novotel Opening December 2018 Hotel
Novotel Almaty City Center Opening December 2018
Novotel Almaty City Center Hotel
Hotel Novotel Almaty City Center Almaty
Almaty Novotel Almaty City Center Hotel
Hotel Novotel Almaty City Center
Novotel Almaty City Center Almaty
Novotel Almaty City Center (Opening December 2018)
Novotel Hotel
Novotel
Novotel Almaty City Center
Novotel Almaty City Center Hotel
Novotel Almaty City Center Almaty
Novotel Almaty City Center Hotel Almaty

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Contactless check-in and contactless check-out are available.

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Awards & Affiliations

Green Key (Gronne Nogle)

Novotel Almaty City Center

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Get an overview of this hotel
Upscale spa hotel, walk to Kok Tobe Cable Car

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Novotel Almaty City Center

Hotel Amenities