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This hotel felt like a palace after being on the go for so long in hotels all over Italy. Usually I prefer authentic but sometimes you just need a good pamper. Room and bed/comfort was blissful. Breakfast second to none. Exquisite! My only drawback was the shower had no shelf or place to keep razor, bar soap, or anything else you need. Frustrating to keep out of shower. Staff was great when interacting. I’d go back just for the breakfast buffet. Wow.

Very nice property with lots of amenities. Close to restaurants and shopping

Great location and cave room was brilliant

The stuff was amazing! Great location

This hotel is one in a million. The teams on the front desk and in the restaurant were just so very professional and welcoming. The breakfast was really delicious, and catered for every different need. We had a lovely room, the pillows were a little hard but the bed was very comfortable. The lighting was ambient and really showed off the uniqueness of the room. In the suite there was no separate place to sit (as would be usual in a suite) so this was disappointing, so when it was warm enough we sat outside which was lovely to watch the beautiful swifts, house martins & swallows busy at work! Be careful of the steps up and down the property, particularly in your room if you are in a suite. It can catch you out if you are half asleep getting to the bathroom. We loved our time in the Spa too, we visited twice. The facilities were everything we needed, we didn't need more although the team there were not as forthcoming and friendly as the teams in the rest of the hotel. The massages we had were very good though. This was by far the best hotel we stayed at during our trip. Matera is wonderful and magical. Staying in this hotel really helped us feel more 'in the zone' and we loved Vito, always there to help when we needed and the reception team were also GREAT! Thank you xx

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