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Hotel Açay

3.0 star property

Photo gallery for Hotel Açay

Premium Quadruple Room
Premium Quadruple Room | Balcony
Property entrance
Premium Room
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
Br. 163, Av. Cuibá Nº 2606, canto com Rob, Santarém, Pará, 68040-400
  • Place, Bosque Santa Lucia
    ‪10 min walk‬
  • Place, Paraiso Shopping Center
    ‪3 min drive‬
  • Place, Municipal market
    ‪5 min drive‬
  • Airport, Santarem (STM-Maestro Wilson Fonseca)
    ‪12 min drive‬

Room options

Standard Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 1 Double Bed
  • Free Wi-Fi

Apartment

  • 45 sq m
  • 20 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Quadruple Room

Premium Quadruple Room

Premium Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room (Master)

Deluxe Twin Room (Master)

Deluxe Twin Room (Master)

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Economy Room

  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Single Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

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About the area

Santarém

With a stay at Hotel Açay in Santarém, you'll be within a 5-minute drive of Bosque Santa Lucia and Paraiso Shopping Center. .This hotel is 1.8 mi (3 km) from Port of Santarem and 1.9 mi (3 km) from Santarem's Harbor.

What's nearby

  • Bosque Santa Lucia - 10 min walk - 0.9 km
  • Paraiso Shopping Center - 3 min drive - 1.5 km
  • Municipal market - 5 min drive - 3.0 km
  • Port of Santarem - 5 min drive - 3.0 km
  • Alter do Chao Beach - 41 min drive - 43.9 km

Getting around

  • Santarem (STM-Maestro Wilson Fonseca) - 28 min drive

Restaurants

  • ‪Sombra do Jambeiro - ‬13 min walk
  • ‪Sushi Santarém - ‬4 min walk
  • ‪Pizzaria Napolitana - ‬13 min walk
  • ‪Gold Beer Churrascaria - ‬16 min walk
  • ‪Pizzaria e Lanchonete Aky - ‬16 min walk

About this property

Hotel Açay

Hotel Açay offers 60 air-conditioned accommodations with safes and complimentary toiletries. 42-inch LCD televisions come with digital channels.

Bathrooms include showers. This Santarém hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and blackout drapes/curtains.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area.
At Hotel Açay, enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is served daily from 6 AM to 10 AM.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Planning an event in Santarém? This hotel has facilities measuring 807 square feet (75 square meters), including a conference center. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
Hotel Açay has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Conference centre (807 square foot of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 2:30 AM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 9.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
No pets and no service animals are allowed at this property

Property is also known as

Hotel Açay Santarem

Açay Santarem

Hotel Açay Hotel

Hotel Açay Santarém

Hotel Açay Hotel Santarém

Hotel Açay Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 41 out of 113 reviews
Rating 8 - Good. 40 out of 113 reviews
Rating 6 - Okay. 18 out of 113 reviews
Rating 4 - Poor. 8 out of 113 reviews
Rating 2 - Terrible. 6 out of 113 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Alana

Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy, small room. Not very clean
Stayed 1 night in Dec 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a place near airport with reliable 24 hour front desk, as I was arriving on a late flight. This hotel had that, and service and breakfast was good.
Stayed 1 night in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
All good, but no drinking water in the room or available in the lobby. Instead, you had to buy it from the reception area
Stayed 3 nights in Aug 2024

10/10 Excellent

Dra Rossana

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Dra Rossana

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

joao

Liked: Cleanliness, staff & service, property conditions & facilities
good condition and facilities
Stayed 1 night in Jun 2024

6/10 Okay

David

Liked: Cleanliness
Disliked: Amenities
No pool. Indifferent staff. Small rooms.
Stayed 1 night in Sep 2022

10/10 Excellent

Felipe

Stayed 2 nights in Jan 2026

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo
Stayed 2 nights in Dec 2025

8/10 Good

TERTULIANO ALVES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa
Stayed 2 nights in Nov 2025

10/10 Excellent

Iracy

Stayed 1 night in Oct 2025

10/10 Excellent

Francer

Stayed 5 nights in Oct 2025

10/10 Excellent

elton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

MATHEUS AUGUSTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jefferson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Linaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Quartos bons, apenas pequenos e 1 pouco espaço para casais
Stayed 3 nights in May 2025

2/10 Terrible

Carlos

Stayed 1 night in Apr 2025

8/10 Good

Valdeir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Fabio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tive uma estadia agradável neste hotel. A localização é excelente, com fácil acesso a pontos turísticos, restaurantes e transporte público. Os quartos são confortáveis, limpos e bem equipados, oferecendo um bom nível de privacidade e silêncio para descansar. O atendimento da equipe foi cordial e eficiente, sempre disposta a ajudar com informações e solicitações. O café da manhã foi satisfatório, com variedade e boa qualidade dos alimentos. A estrutura geral do hotel é bem conservada, com áreas comuns organizadas e ambiente acolhedor. O Wi-Fi funcionou adequadamente durante toda a estadia, assim como os demais serviços disponíveis. No geral, recomendo este hotel para quem busca uma opção prática, bem localizada e com bom custo-benefício.
Stayed 3 nights in Apr 2025

10/10 Excellent

Carlos

Stayed 1 night in Apr 2025

10/10 Excellent

Nahyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Marilurdes Ribeiro

Stayed 1 night in Feb 2025

4/10 Poor

eloanne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

JEAN CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025