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Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property

Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Indoor pool
Bar (on property)
Breakfast area
Desk, laptop workspace, blackout curtains, iron/ironing board
Hallway

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • Place, Redwood Park
    ‪6 min drive‬
  • Place, Thunder Bay Regional Health Sciences Centre
    ‪7 min drive‬
  • Place, International Friendship Garden
    ‪8 min drive‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Business Room, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Business Room, Multiple Beds

  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds, Poolside

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds, Poolside

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Thunder Bay

With a stay at Superior Inn Hotel and Conference Centre Thunder Bay in Thunder Bay, you'll be near the airport, within a 5-minute drive of Lake Superior and International Friendship Garden. .This family-friendly hotel is 1.8 mi (2.8 km) from Redwood Park and 2.1 mi (3.4 km) from St. Paul's Anglican Church.

What's nearby

  • Lakehead University - 6 min drive - 8.1 km
  • Redwood Park - 6 min drive - 5.9 km
  • Thunder Bay Regional Health Sciences Centre - 7 min drive - 8.5 km
  • Intercity Shopping Centre - 7 min drive - 8.5 km
  • International Friendship Garden - 8 min drive - 2.3 km

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 2 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪Burger King - ‬15 min walk
  • ‪Nomad - ‬3 min drive

About this property

Superior Inn Hotel and Conference Centre Thunder Bay

Family-friendly hotel with an indoor pool and a restaurant
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.
Make yourself at home in one of the 181 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, a waterslide, and a hot tub. Additional features at this hotel include complimentary wireless internet access, wedding services, and a banquet hall.
Grab a bite at Lake and Spruce, a family restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours).
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Thunder Bay? This hotel has 15070 square feet (1400 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Lake and Spruce - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lake and Spruce

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre (15,070 square foot of space)
  • Meeting rooms

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 85.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 18 2026 to February 8 2026 (dates subject to change):
  • Hot tub
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Monday and Tuesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 85.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

Reviews

6.8
Rating 10 - Excellent. 314 out of 1069 reviews
Rating 8 - Good. 249 out of 1069 reviews
Rating 6 - Okay. 214 out of 1069 reviews
Rating 4 - Poor. 132 out of 1069 reviews
Rating 2 - Terrible. 160 out of 1069 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lorelei

Stayed 1 night in Nov 2025

10/10 Excellent

Sylvain, Victoriaville

Stayed 1 night in Nov 2025

8/10 Good

Daniella

Travelled with family
Liked: Cleanliness, property conditions & facilities
Wifi was a bit slow, personal washroom was not the best but still able to use. Everything else was great, pool was perfect for my child.
Stayed 1 night in Oct 2025

6/10 Okay

Laura

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Housekeeping staff was good. Front desk staff was poor.
Stayed 3 nights in Nov 2025

8/10 Good

Zachary

Stayed 1 night in Oct 2025

8/10 Good

Jesse

Stayed 1 night in Nov 2025

6/10 Okay

Melanie

Travelled with family
Liked: Cleanliness, staff & service
The waterslide was down due to "unforeseen maintenance" during our one night stay. We booked specifically for the slide, so this was a huge disappointment for our family. When I asked about compensation at check out, I was told there was none. I had paid to upgrade to a "poolside" room, and was given room 152, which is tucked back in a far corner, underneath a set of stairs. There was no patio area like the other rooms and did not have a view of the pool. The pool area solarium had been taken over by kids playing mini sticks, using all the tables and chairs for nets. Balls were flying everywhere, including into the pool, and there was no where for anyone to sit and supervise their swimmers (unless you had a patio outside your poolside room). The room was newly renovated and clean, however we heard every word our neighbors and anyone in the hallway had to say. We were very excited for this stay, and left highly disappointed. I've responded to their text asking for a rating with this same review and did not receive a response.
Stayed 1 night in Nov 2025

8/10 Good

Richard, Bloomington

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice gentleman at front desk expedited getting room problems fixed - no chair, terrible TV set, inconsistent heating.
Stayed 4 nights in Oct 2025

8/10 Good

Douglas

Liked: Cleanliness
Have stayed many times over the years. Accomodation is acceptable.
Stayed 1 night in Nov 2025

6/10 Okay

Finza

Liked: Staff & service
Looks a bit old
Stayed 1 night in Oct 2025

10/10 Excellent

Zenon

Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer, Grand Marais

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff. Great to be able to leave my car at the hotel during my trip and receive airport shuttle service.
Stayed 1 night in Oct 2025

10/10 Excellent

Abram

Travelled with family
Liked: Staff & service, property conditions & facilities
Floors where not really clean
Stayed 1 night in Oct 2025

8/10 Good

MARCEL

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities
Room was clean but had to ask that someone come and check on blurry TV and wall pictures were upside down. Staff were always willing to make our stay comfortable.
Stayed 1 night in Oct 2025

8/10 Good

MARCEL

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities
Room could use some attention due to stains on carpet but the rooms are clean with plenty of amenities. Staff were great and always wanting our stay to be enjoyable.
Stayed 1 night in Oct 2025

10/10 Excellent

Cynthia

Stayed 1 night in Nov 2025

6/10 Okay

Brady

Stayed 2 nights in Oct 2025

2/10 Terrible

Guillaume

Disliked: Cleanliness
Lots of crack head
Stayed 1 night in Oct 2025

4/10 Poor

Jamie

Travelled with family
Disliked: Cleanliness
Room was really hot. No control over the thermostat. No A/C. Room was a long ways from the main lobby with no other outdoor access without alarms. Very loud and banging and noisy neighbours at all hours of the night.
Stayed 2 nights in Oct 2025

8/10 Good

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff and super clean
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Jeff

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room was so hot, it was unbearable. Apparently the room is centrally heated as the temperature outside gets colder. So we had no control of the heat. They gave us a fan, luckily it was so loud that it drowned out the noise from the pool next to us. Not impressed.
Stayed 1 night in Oct 2025

6/10 Okay

Albert Ming

Business traveller
Disliked: Cleanliness, amenities
Room condition and cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at. The pool and slide were wonderful.
Stayed 1 night in Oct 2025

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Only complaint is that if you want to get a coffee in the morning you have to go to their restaurant. I paid for a coffee to go and it was $4 for a 6oz coffee. It’s not Starbucks guys.
Stayed 1 night in Oct 2025