Quinta Real Puebla

4.0 star property

Photo gallery for Quinta Real Puebla

3 restaurants, breakfast served
Building design
Premium Doble King
3 restaurants, breakfast served
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Gym

Explore the area

View map
Av. 7 Poniente 103 Col. Centro, Col. Centro Histórico, Puebla, PUE, 72000
  • Puebla Cathedral
    ‪3 min walk‬
  • Zócalo de Puebla
    ‪3 min walk‬
  • Puebla Convention Center
    ‪12 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪30 min drive‬

Room options

Novicias Cama King Size

9.4 out of 10
Exceptional
(22 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 King Bed

Novicias 2 Camas Dobles

9.8 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite Gobernador

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Habitación Superior Cama King Size

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Habitación Superior 2 Camas

8.8 out of 10
Excellent
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Habitación Gran Clase Cama King Size

10.0 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Habitación Gran Clase 2 Camas

7.6 out of 10
Good
(11 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

New Class Doble Queen

  • 20 sq m
  • Sleeps 3
  • 2 Queen Beds

Premium Queen

  • Sleeps 3
  • 2 Queen Beds

Novicias Cama Matrimonial

8.0 out of 10
Very good
(13 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Habitación Gran Clase Cama Matrimonial

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

New Class King

  • 17 sq m
  • Sleeps 3
  • 1 King Bed

Real King

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Doble Queen

  • Sleeps 3
  • 2 Queen Beds

New Class Queen

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Doble

  • 23 sq m
  • Sleeps 3
  • 2 Double Beds

Deluxe King

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Premium Doble King

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 King Beds

Similar properties

About the area

Puebla

With a stay at Quinta Real Puebla, you'll be centrally located in Puebla, within a 5-minute walk of Zócalo de Puebla and Puebla Cathedral. .This luxury hotel is 11.3 mi (18.1 km) from Africam Safari and 2.8 mi (4.5 km) from Centro Expositor.

What's nearby

  • Puebla Cathedral - 3 min walk - 0.3 km
  • Zócalo de Puebla - 3 min walk - 0.3 km
  • Puebla Convention Center - 12 min walk - 1.0 km
  • Angelopolis Commercial Center - 6 min drive - 4.9 km
  • Centro Expositor - 6 min drive - 3.8 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 7 min drive
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪El Mural de los Poblanos - ‬1 min walk
  • ‪Profética - Casa de la Lectura - ‬1 min walk
  • Miel de Agave
  • ‪Antojitos Tomy - ‬2 min walk
  • ‪Terraza Quintal - ‬3 min walk

About this property

Quinta Real Puebla

Luxury hotel with 3 restaurants and a full-service spa
Quinta Real Puebla offers 84 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 65-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, SORELLE. Services include massages. The spa is open daily.
Make yourself at home in one of the 84 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Refectorio, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Refectorio - This restaurant serves breakfast, lunch, and dinner.
Mezcaleria Las Novicias - Onsite bar. Open daily.
Nevados - Onsite restaurant. Open daily.
Panareo - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • Valet parking on site (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 185 to 235 for adults and MXN 115 to 115 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Mezcaleria Las Novicias
  • Nevados
  • Panareo
  • Refectorio

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Low-height counter and sink
  • No lift
  • Smooth flooring in room
  • Wheelchair accessibility

More

  • 4 floors
  • Banquet hall
  • Built in 1596
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 185 to 235 for adults, and MXN 115 to 115 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Quinta Real Hotel Puebla
Quinta Real Puebla
Quinta Real Puebla Hotel
Quinta Real Puebla Hotel
Quinta Real Puebla Puebla
Quinta Real Puebla Hotel Puebla

Reviews

Quinta Real Puebla Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 656 out of 1008 reviews
Rating 8 - Good. 190 out of 1008 reviews
Rating 6 - Okay. 91 out of 1008 reviews
Rating 4 - Poor. 36 out of 1008 reviews
Rating 2 - Terrible. 35 out of 1008 reviews

Reviews

10/10 Excellent

Wilfrido R, Edina

Stayed 5 nights in Jun 2025

10/10 Excellent

Betzabet

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
100% recommend
Stayed 3 nights in Jun 2025

10/10 Excellent

Ximena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bien ubicado, muy cerca del zócalo, iglesias y muchos restaurantes. Nos quedamos en el 4to piso, recién remodelado, todo nuevo, moderno, camas muy cómodas (el elevador solo llega al 3er piso, no fue un problema). Pudimos dejar las maletas antes del check in, lo que fue cómodo para poder irnos a caminar los alrededores sin ese pendiente. El hotel tiene estacionamiento, se paga aparte.
Stayed 1 night in Jun 2025

8/10 Good

Erika

Stayed 2 nights in Jun 2025

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately my partner and I weren’t fully briefed on Puebla when we booked our stay. We definitely would’ve shifted our itinerary to stay and explore a couple more days. We did get to do some exploring in the hotel, and it was beautiful and fascinating. Highly recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

Nikolai

Liked: Cleanliness, amenities, property conditions & facilities
Built in a former monastery, it has unique feeling of touching the history without leaving your comfort. Friendly stuff and upscale shopping available
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
excellent service from Roberto Barra at Bar and everyone at front desk, facility was beautiful.. great all around
Stayed 8 nights in May 2025

10/10 Excellent

Jose

Stayed 1 night in Apr 2025

10/10 Excellent

Ricardo Alberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in May 2025

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to have a good experience of history this is the place. My room was beautiful high ceilings and the decoration was beautiful, also the surrounding areas were very nice and decoración. I only wish they had a small refrigerator in the room, but everything is very close to buy wherever you need. The personal stuff is very friendly, I will definitely comeback.
Stayed 6 nights in May 2025

8/10 Good

LInda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room were quiet and comfortable, there was rain shower head and your hair was got wet and the shower was very small. Overall a beautiful hotel in a great location
Stayed 7 nights in Apr 2025

10/10 Excellent

Alfredo

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
So nice place
Stayed 1 night in Mar 2025

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean and I loved the aesthetics
Stayed 3 nights in Apr 2025

10/10 Excellent

ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Ramiro

Travelled with partner
Liked: Cleanliness, amenities
We enjoy the people very pleasant Very nice hotel to stay, I will come back again
Stayed 3 nights in Apr 2025

10/10 Excellent

Sergio Garcia del

Liked: Cleanliness, property conditions & facilities
A
Stayed 1 night in Mar 2025

10/10 Excellent

marta

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb! Would not stay anywhere else in Puebla. Safe and central to everything. Excellent customer service. Vanessa was professional and super helpful. My only regret is not having a slightly bigger room with a mini fridge.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great city center location. Beautiful colonial style hotel with quaint spaces to enjoy. Good food. Friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Juan Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

MARTHA

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cool
Stayed 3 nights in Mar 2025

6/10 Okay

Juan

Travelled with family
Liked: Cleanliness, staff & service
Staff
Stayed 2 nights in Mar 2025

6/10 Okay

Juan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Noise, door had a crack on the frame, room to close to the street
Stayed 2 nights in Mar 2025

6/10 Okay

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the historic area
Stayed 3 nights in Feb 2025