The location of the hotel is near Dam Square, is a very popular tourist location, very dirty and noisy. The hotel itself doesn’t have an elevator, so we had to climb 3 floors in stairs, with suitcases full and heavy. The hotel is on top of a Steakhouse restaurant, if you open the windows just a little bit the whole room smells like smoked meet. And there isn’t any air conditioner or fans in the bedroom, it is also so small and the bedsheets had holes in them. The sink in the bathroom was clogged and the water took a long time to drain. The shower was very small and the water splashed all over the bathroom, because the shower glass had a crack in it. We used the bathroom rug to try and dry it but it didn’t work very well. The maid left the wet rug there and didn’t change any of the towels and there wasn’t any face (hand) towels. There wasn’t a mini fridge for water. The lighting were very poor. The location was in the city centre, good thing because it’s a walking distance from every main point of the city.