6/10 Okay
Ritchie
Travelled with partner
7 Feb 2026
Liked: Cleanliness
Disliked: Amenities
The staff were very welcoming and helpful. The breakfast was basic but as described. The lobby and bar/restaurant area was nicely decorated, if a little rough around the edges. Unfortunately the lift was out of order on arrival, so we had to climb the very steep stairs with our cases. (The lift was repaired the following day.)
Sadly, the rooms really let this hotel down. I've read plenty of negative reviews about the dungeon-like basement rooms but we booked a standard double, so had hoped for better. Our room was small and oddly shaped, the lighting is poor and in particular needs a light near the wardrobe and mirror. The room was clean but unfortunately it was very cold on arrival. This is mainly due to the poor condition of the windows, which are incredibly draughty. We used bathroom towels to block the worst draughts. The bed was reasonably comfortable but there was a dip in the middle which I kept rolling into. The pillows were huge, and plump - which I appreciated. There were two reading lights attached to the head board but neither worked. The safe also didn't work due to a low battery. There was a kettle and capsule coffee maker but unfortunately no cups or mugs provided. The toilet/shower room seems like it has been decorated more recently, so looks fine. However, there is only half a shower screen so it is impossible not to flood the rest of the bathroom when showering. Also, it could do with more shelving for guests to put their toiletries on.
Ritchie
Stayed 2 nights in Feb 2026






















