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Hôtel du Palais de l'Isle

3.0 star property

Photo gallery for Hôtel du Palais de l'Isle

Suite Empereur | Balcony view
Suite Empereur
Lake
Daily buffet breakfast (EUR 15 per person)
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Pet-friendly
  • Housekeeping

Explore the area

View map
13 Rue Perriere, Annecy, Haute-savoie, 74000
  • Place, Palais de l Ile
    ‪2 min walk‬
  • Place, Annecy Castle
    ‪3 min walk‬
  • Place, Centre Commercial Courier
    ‪9 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪38 min drive‬

Room options

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

8.8 out of 10
Excellent
(11 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room "Charme" with Double bed

Room "Charme" with Double bed

Room "Charme" with Double bed

8.0 out of 10
Very good
(23 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed

Single Room, 1 Single Bed

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite Empereur

Suite Empereur

Suite Empereur

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Duc

Suite Duc

Suite Duc

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room "Charme" with Twin beds

Room "Charme" with Twin beds

Room "Charme" with Twin beds

  • 16 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Sofa Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

7.6 out of 10
Good
(9 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Double Room

Signature Double Room

Signature Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the area

Annecy

Located in Annecy (Annecy Old Town), Hôtel du Palais de l'Isle is within a 5-minute walk of Lake Annecy and Prison d'Annecy. .This hotel is 0.1 mi (0.2 km) from Jardins de I'Europe and 0.2 mi (0.3 km) from Church of St. Maurice.

What's nearby

  • Palais de l Ile - 2 min walk - 0.2 km
  • Notre-Dame-de-Liesse Church - 3 min walk - 0.3 km
  • Annecy Castle - 3 min walk - 0.3 km
  • Amours Bridge - 5 min walk - 0.4 km
  • Centre Commercial Courier - 9 min walk - 0.8 km

Getting around

  • Annecy Station - 9 min walk
  • Chambery (CMF-Chambery - Savoie) - 38 min drive

Restaurants

  • ‪Café des Arts - ‬1 min walk
  • ‪Créperie Bretonne - ‬1 min walk
  • ‪La Galéjade - ‬1 min walk
  • ‪Chez Mamie Lise - ‬2 min walk
  • ‪Ô Savoyard - ‬1 min walk

About this property

Hôtel du Palais de l'Isle

Hotel with a bar, 3-minute walk to Lake Annecy
Hôtel du Palais de l'Isle offers 34 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with satellite channels. This Annecy hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Make yourself at home in one of the 34 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Grab a bite from the snack bar/deli serving guests of Hôtel du Palais de l'Isle. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift (70 centimetre wide door)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 11 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Pet fee: EUR 11 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

du Palais de l'Isle
du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle
Hôtel du Palais de l'Isle Annecy
Hôtel Palais l'Isle Annecy
Hôtel Palais l'Isle
Palais l'Isle Annecy
Palais l'Isle
Du Palais De L'isle Annecy
Hôtel du Palais de l'Isle Hotel
Hôtel du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle Hotel Annecy

Reviews

Hôtel du Palais de l'Isle Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 300 out of 655 reviews
Rating 8 - Good. 236 out of 655 reviews
Rating 6 - Okay. 78 out of 655 reviews
Rating 4 - Poor. 26 out of 655 reviews
Rating 2 - Terrible. 15 out of 655 reviews

Reviews

8/10 Good

Marianne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful beyond belief.

Had a lovely few days at this hotel, the room was clean & spacious overlooking the pedestrianised old town street. Can’t say what the breakfast was like as we ate out. Unfortunately we arrived when the road was closed to drop our bags from the car, but we were directed to the underground car park just across the road & parked there. The views & general vibe of Annecy is beautiful, the people were very friendly. My only regret was not swimming in the lake. We loved our time here & will return. Thank you Hotel du Palais de L’Isle staff.
Stayed 2 nights in Jun 2025

8/10 Good

Geniesheungyiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient. Rooms are clean and staffs are friendly
Stayed 1 night in Jul 2025

6/10 Okay

Crystal

Stayed 1 night in Jul 2025

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly positioned to enjoy the sights of Annecy. Loved it.
Stayed 1 night in Jul 2025

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and services. Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Irina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast area is a bit small, so would not recommend to go there during busy hours. But other than that a very nice hotel, stylish -freshly renovated rooms, comfortable beds, amazing location
Stayed 1 night in Jul 2025

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, really friendly and helpful staff.
Stayed 1 night in Jul 2025

4/10 Poor

Rob

Liked: Cleanliness
Disliked: Amenities
This hotels pictures over sell the property. I had a premium double room which turned out to be very small. It was hot with ineffective air con, cramped with minimal storage and no windows in the bathroom or toilet. Very central location but annecy is so small its uneccessary to be that central. The 2nd nights staff offered to move us but the other rooms were barely any different. From what i can tell the developers have put too many rooms in one building. Nice staff but cant reccommemd the hotel.
Stayed 4 nights in Jul 2025

6/10 Okay

Atul

Travelled with partner
Liked: Amenities, property conditions & facilities
This hotel is centrally located. Right in the middle of all the restaurants, shopping. It is also conveniently located for the lake and bike hire places. All within easy walking distance. The bus station is about 15minute walk. The room we were gicen (48) was small and it seemed there wasn't enough ventilation and felt a bit stuffy. So I opened the window to allow fresh air. Unfortunately the windowsill was full of pigeon droppings. This was the reason for the low score. This could have easily been cleaned. Allsaid, this is not a bad hotel for a couple of nights. Centrally located and convinient for sightseeing.
Stayed 2 nights in Jul 2025

6/10 Okay

barbara

Stayed 1 night in Jul 2025

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect location , comfy bed and good breakfast We loved both this hotel and Annecy so we will be back
Stayed 2 nights in Jul 2025

10/10 Excellent

Brent

Stayed 1 night in Jun 2025

10/10 Excellent

Clement

Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a room with a view of the rooftops and a little strip. It was lovely. Separate bathroom from shower was nice. The staff were helpful and they served an excellent breakfast with specialty coffees. Took care of my dietary needs (gluten and dairy intolerant) It was close to everything. Surrounded by canals and close to the lake.
Stayed 3 nights in Jun 2025

10/10 Excellent

Liza

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for a night before my flight to Nice. I loved that free breakfast came with my booking and it was delicious. I wasn’t too happy about the “luggage storage” being in the reception area where breakfast is served but my belongings were fine. My room was clean and I had a stunning view of the canal. Would stay here again!
Stayed 1 night in Jun 2025

6/10 Okay

Sanket

Travelled with family, Travelled with family and small children
Hotel located in the middle of the old city which is a tourist spot and gets very busy during the day. Check-in was easy. Staff was friendly. Sofa bed was already setup. They had a impressive European style breakfast spread with fresh fruit, yogurt, eggs, cheese, freshly baked baguette, waffle, pancakes. The room was small, corridors were small, elevator was tiny. We got woken up in the middle of the night by an alarm along with our neighbors. It was a pleasant stay nevertheless.
Stayed 1 night in May 2025

2/10 Terrible

Christine

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This property is riddled with BLACK MOLD. Do not stay here! My infant son became ill and suffered respiratory issues after staying here. It was all through the grout and in every corner of the bathroom, I couldn’t even use the shower out of fear of getting sick. You can smell it in the room as well. I spoke to reception and they did not even offer me a new room (though this wouldn’t have made a difference - it is throughout the whole hotel). The property manager is refusing to address the issue and is ignoring communication from me and from Expedia as well. We had to cut our trip short and leave France early due to my son becoming sick from the mold. Do not risk your health and risk ruining your trip - stay somewhere else!
Stayed 5 nights in May 2025

6/10 Okay

Sivan

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

8/10 Good

Sivan

Liked: Cleanliness, staff & service
The chambard room is too small we took another night in a bigger room. The location of the hotel is great and the staff is very friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Audra

Stayed 1 night in Feb 2025

10/10 Excellent

Anna

Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in May 2025

10/10 Excellent

Caroline

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location.

Nice place. Great location right in the heart of Annecy old town.
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Stayed 1 night in Apr 2025

10/10 Excellent

George

Stayed 3 nights in Apr 2025