Hotel Panchoy

3.0 star property

Photo gallery for Hotel Panchoy

Daily cooked-to-order breakfast (USD 8 per person)
Comfort Triple Room, Multiple Beds, Mountain View
Hallway
Exterior
Mountain view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Room service
  • Breakfast available
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
1ra Avenida Norte #5A, Antigua Guatemala, Sacatepequez, 3001
  • Casa Santo Domingo Museum
    ‪2 min walk‬
  • Central Park
    ‪5 min walk‬
  • Antigua Guatemala Cathedral
    ‪6 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪39 min drive‬

Room options

Comfort Triple Room, Multiple Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Comfort Double Room, Mountain View

9.0 out of 10
Wonderful
(16 reviews)
  • 20 sq m
  • Sleeps 5
  • 2 Double Beds OR 2 Double Beds and 1 Twin Bed

Similar properties

About the area

Antigua Guatemala

With a stay at Hotel Panchoy, you'll be centrally located in Antigua Guatemala, just a 4-minute walk from Casa Santo Domingo Museum and 6 minutes by foot from Antigua Guatemala Cathedral. .This hotel is 0.3 mi (0.5 km) from Central Park and 0.1 mi (0.1 km) from Jade Maya Factory and Museum.

What's nearby

  • Casa Santo Domingo Museum - 2 min walk - 0.2 km
  • Las Capuchinas Convent - 5 min walk - 0.4 km
  • Central Park - 5 min walk - 0.4 km
  • Antigua Guatemala Cathedral - 6 min walk - 0.6 km
  • Santa Catalina Arch - 8 min walk - 0.7 km

Getting around

  • La Aurora Intl. Airport (GUA) - 69 min drive

Restaurants

  • ‪Coffea - Cafés Especiáles - ‬2 min walk
  • ‪Café Sky - ‬2 min walk
  • ‪7 Caldos Antigua Guatemala - ‬4 min walk
  • ‪El Adobe Antigua Guatemala - ‬3 min walk
  • ‪El Patio de Clio’s - ‬3 min walk

About this property

Hotel Panchoy

Colonial hotel with spa services and a 24-hour front desk
Hotel Panchoy offers 28 accommodations with minibars and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate dining areas and include desks. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and first-run movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
Make yourself at home in one of the 28 individually decorated guestrooms, featuring refrigerators and minibars. Your Tempur-Pedic bed comes with premium bedding. Rooms have private balconies or patios. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and a communal living room. Guests can get around on the shuttle (surcharge), which operates within 1 kilometers.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Cooked-to-order breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 15 per night); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 1 kilometres
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10:00 AM for a fee: USD 8 for adults and USD 8 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • No lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1965
  • Colonial architecture
  • Communal living room
  • Designated smoking areas
  • Renovated entire property - May 2021

Room amenities

Bedroom

  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • First-run films

Food and drink

  • Champagne service
  • Cookware, dishware, and utensils
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 for adults and USD 8 for children
  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: USD 15 per night (1312 ft away)
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

HOTEL PANCHOY Antigua Guatemala
PANCHOY Antigua Guatemala
PANCHOY
Hotel Panchoy Hotel
Hotel Panchoy Antigua Guatemala
Hotel Panchoy Hotel Antigua Guatemala

Hotel Panchoy Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 128 out of 259 reviews
Rating 8 - Good. 73 out of 259 reviews
Rating 6 - Okay. 31 out of 259 reviews
Rating 4 - Poor. 15 out of 259 reviews
Rating 2 - Terrible. 12 out of 259 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Amenities, property conditions & facilities
Very nice plus good value!
Stayed 3 nights in Jun 2025

8/10 Good

Matthew

Liked: Amenities, property conditions & facilities
The property was in a central location in Antigua, with the rooms being nice overall. I enjoyed my stay there. The only downsides is that the room was a bit dated, with housekeeping only doing its rounds after 4 pm.
Stayed 2 nights in May 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable hotel! Clean, the staff was nice and polite. Only downside is that there is no restaurant on the promises.
Stayed 1 night in Dec 2024

4/10 Poor

Beatriz

Travelled with family
Disliked: Amenities, property conditions & facilities
There is no air conditioning and the ceiling fan was very high so we weren’t able to turn it on and the room was extremely hot. There was no mini fridge, safe box, or room phone. They did not leave enough towels for all us so we had to go to reception to ask for them, They also don’t have restaurant service. We won’t be staying there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Charming, quiet, great location
Stayed 3 nights in Mar 2025

6/10 Okay

mariah

rooms were ok, the hotel is loud. They booked me a shuttle to the airport that never showed up
Stayed 1 night in Mar 2025

4/10 Poor

Angel

Travelled with family
Liked: Staff & service
Very inconvenience about parking.
Stayed 1 night in Mar 2025

10/10 Excellent

Judy

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Elimelech

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stuff. Great location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and very helpfully staff
Stayed 3 nights in Mar 2025

6/10 Okay

saul

Travelled with family
Liked: Staff & service

Good for price

Great location, old facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Christa

I cancelled this reservation in December about 2 days after United Air changed my flight times. I no longer needed the room for Dec. 23 as I will not be arriving in Antigua until Dec. 24th and have accomodations else where for my time in Antigua. I requested a credit amount for the room which has not been issued. Please attend to this as soon as possible. Thank you. I notified the hotel that I did not require the room for Dec. 23, 2025
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was terrific from our first contact, to arranging transport, and always making us feel welcome. Rooms are spacious and well cared for. Appreciated the mini-refrgerator too.
Stayed 2 nights in Jan 2025

8/10 Good

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Ruben

Stayed 2 nights in Dec 2024

6/10 Okay

Claudia

Travelled with family
Stayed 1 night in Dec 2024

6/10 Okay

James

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Tv didn’t work and was not a flat screen. It was an antique. Bed was hard as the floor.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Verboly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Verboly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was exceptional, the staff was friendly, hotel was very clean and very good location to bakery San Antonio, Dominos pizza and mini store with snacks and essential needs. I will stay here again. The only thing that I didn’t like was the fact that they don’t have parking lot so I had to go around the corner and had to pay 150 for two nights in dollars this will be equivalent to $15 witch is not bad but should be included on the hotel price. Other than that all was amazing.
Stayed 1 night in Dec 2024

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, and the stuff super nice.
Stayed 4 nights in Dec 2024

10/10 Excellent

Gabriel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good
Stayed 2 nights in Nov 2024