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UMAI PALACE

2.5 star property

Photo gallery for UMAI PALACE

Exterior
Standard Room
Exterior
Meeting facility
Interior

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

View map
413 C. Mercaderes, 991088305, Arequipa, Arequipa, 04001
  • San Camilo Market
    ‪5 min walk‬
  • Arequipa Plaza de Armas
    ‪7 min walk‬
  • Santa Catalina Monastery
    ‪8 min walk‬
  • Arequipa (AQP-Rodriguez Ballon Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 17 sq m
  • Sleeps 3
  • 1 Large Twin Bed and 1 Double Bed

Grand Triple Room

  • 34 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Large Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room

  • 24 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Large Twin Bunk Beds

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Grand Double Room

  • Sleeps 4
  • 2 Double Beds

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About the area

Arequipa

With a stay at UMAI PALACE in Arequipa (Historical Center), you'll be within a 10-minute walk of Arequipa Plaza de Armas and Patio del Ekeko. .This hotel is 0.3 mi (0.5 km) from Museo de Arte Virreinal de Santa Teresa and 0.4 mi (0.6 km) from Casa Ricketts.

What's nearby

  • San Camilo Market - 5 min walk - 0.5 km
  • Arequipa Plaza de Armas - 7 min walk - 0.6 km
  • Arequipa Cathedral - 7 min walk - 0.6 km
  • Santa Catalina Monastery - 8 min walk - 0.7 km
  • Catholic University of Santa Maria - 4 min drive - 2.3 km

Getting around

  • Arequipa Station - 8 min drive
  • Arequipa (AQP-Rodriguez Ballon Intl.) - 26 min drive

Restaurants

  • ‪Sanguchería de Mercaderes - ‬1 min walk
  • ‪La Catalina - ‬4 min walk
  • Pura Fruta
  • ‪Chifa Mandarin - ‬2 min walk
  • ‪Restaurante El Ekeko - ‬4 min walk

About this property

UMAI PALACE

Hotel with free breakfast, a short walk to Arequipa Plaza de Armas
UMAI PALACE offers 10 accommodations. Rooms open to patios. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include printers and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 10 guestrooms. Rooms have private patios. Complimentary wireless internet access is available to keep you connected. Conveniences include printers, as well as phones with free local calls.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include a business center, a 24-hour front desk, and coffee/tea in a common area. Planning an event in Arequipa? This hotel has 377 square feet (35 square meters) of space consisting of a conference center and 3 meeting rooms.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:30 AM. A complimentary manager's reception is offered each day.
UMAI PALACE has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Children's games
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (377 square foot of space)
  • Coworking space

Accessibility

  • No lift

Room amenities

Bathroom

  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service

More

  • Electrical adapters
  • Free local calls
  • Laptop workspace
  • Phone
  • Printer

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

UMAI PALACE Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Corentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel & staff but noisy

The hotel is very nice, clean and fully equipped. The staff is amazing, welcoming and friendly. They manage to help you at any mean. The hotel is also very well located, very close to the center. One problem is: it is located above a bar/club that plays loud music until 2 a.m. so definitely not helpful to sleep well.
Stayed 3 nights in Aug 2025

8/10 Good

Dante

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025