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City Hotel Haarhuis - World Hotels Crafted Collections

5.0 star property

Photo gallery for City Hotel Haarhuis - World Hotels Crafted Collections

Breakfast, lunch, dinner served; local cuisine
Lobby sitting area
2 bars/lounges, wine bar
Meeting facility
Staircase

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Free WiFi
  • Housekeeping

Explore the area

View map
Stationsplein 1, Arnhem, 6811 KG
  • Place, Nederlands Wijnmuseum
    ‪19 min walk‬
  • Place, Geldredome
    ‪3 min drive‬
  • Place, Burgers Zoo
    ‪5 min drive‬
  • Airport, Weeze (NRN)
    ‪62 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking (Heritage Double Room)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking (Heritage Double Room)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Jetted Tub (Velvet Wellness King Room)

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking, Jetted Tub (Velvet Wellness King Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (Fabulous Superior King Room)

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking (Fabulous Superior King Room)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Design Suite, 1 Double Bed, Non Smoking (Signature Suite)

1 bedroom, minibar, in-room safe, desk

Design Suite, 1 Double Bed, Non Smoking (Signature Suite)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Loft, 1 Double Bed, Non Smoking (The Royal Loft)

Standard Loft, 1 Double Bed, Non Smoking (The Royal Loft)

Standard Loft, 1 Double Bed, Non Smoking (The Royal Loft)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking (Comfy Double Room)

Comfort Room, 1 Double Bed, Non Smoking (Comfy Double Room)

Comfort Room, 1 Double Bed, Non Smoking (Comfy Double Room)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sauna (Heritage Sauna Room)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking, Sauna (Heritage Sauna Room)

  • Sleeps 2
  • 1 Double Bed

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  • Free WiFi
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4.3 out of 5, Excellent, 353 reviews
The price is NZ$153
includes taxes & fees
23 Nov - 24 Nov
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About the area

Arnhem

With a stay at City Hotel Haarhuis - World Hotels Crafted Collections, you'll be centrally located in Arnhem, within a 15-minute drive of Hoge Veluwe National Park and Museum voor Moderne Kunst. .This luxury hotel is 0.4 mi (0.6 km) from Filmhuis and 0.4 mi (0.6 km) from Korenmarkt.

What's nearby

  • Korenmarkt - 3 min walk - 0.3 km
  • Nederlands Wijnmuseum - 19 min walk - 1.7 km
  • Geldredome - 3 min drive - 3.0 km
  • Nederlands Openluchtmuseum - 5 min drive - 3.9 km
  • Burgers Zoo - 5 min drive - 3.9 km

Getting around

  • Arnhem (ZYM-Arnhem Train Station) - 4 min walk
  • Weeze (NRN) - 59 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Julia's - ‬3 min walk
  • ‪Hotel Haarhuis - ‬1 min walk
  • ‪Silk sushi & asian dining Arnhem - ‬1 min walk
  • ‪Burger King - ‬2 min walk

About this property

City Hotel Haarhuis - World Hotels Crafted Collections

Luxury hotel with a full-service spa and bars
City Hotel Haarhuis - World Hotels Crafted Collections offers 127 accommodations with minibars and espresso makers. This Arnhem hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, Thai massages, facials, and body treatments.
Make yourself at home in one of the 127 guestrooms featuring minibars and espresso makers. Complimentary wired and wireless internet access is available. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a fitness center and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
For lunch or dinner, stop by Locals, a restaurant that specializes in local cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. This hotel has 11 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Locals - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Rooftop bar BLOU - This bar specializes in local cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
HOEK Koffie&Patisserie - Onsite coffee shop. Open daily.
The Storage - Onsite wine bar. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 23 per day)
  • Parking on site (EUR 25 per day)
  • Valet parking on site (EUR 25 per night)

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • HOEK Koffie&Patisserie
  • Locals
  • Rooftop bar BLOU
  • The Storage

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • Business centre

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Hot stone massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 65.0 per night
Cribs (infant beds) are available for EUR 25.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Self parking fee: EUR 25 per day
  • Valet parking fee: EUR 25 per night
  • Nearby parking fee: EUR 23 per day (328 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 65.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 5 stars.

Property is also known as

Best Western Haarhuis
Best Western Hotel Haarhuis
Best Western Plus Haarhuis
Best Western Plus Haarhuis Arnhem
Best Western Plus Hotel Haarhuis
Best Western Plus Hotel Haarhuis Arnhem
Arnhem Best Western
Best Western Arnhem
Hotel Haarhuis Hotel
Hotel Haarhuis Arnhem
Hotel Haarhuis Hotel Arnhem
Best Western Plus Hotel Haarhuis

City Hotel Haarhuis - World Hotels Crafted Collections Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 295 out of 810 reviews
Rating 8 - Good. 368 out of 810 reviews
Rating 6 - Okay. 106 out of 810 reviews
Rating 4 - Poor. 31 out of 810 reviews
Rating 2 - Terrible. 10 out of 810 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quaint hotel super close to central station. The bathroom in the room ... well, not very private. Otherwise, it was great. :)
Stayed 1 night in Jun 2025

10/10 Excellent

Lewis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

John, New Palestine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a very comfortable stay at this hotel. There are several comfortable seating areas with a restaurant, cafe and roof top bar on site. The location is ideal for walking to the nearby stores, restaurants and bars. We found out from friends after we left that a spa and sauna were also included. We missed out!
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel in a superb location. Just book it.

Gorgeous hotel. Walking distance from the train station - less than 2 minutes. Spa on the rooftop was a lovely addition and we enjoyed the hour we spent up there. We also visited the rooftop bar after dinner in the town. Great views over the city. The room was spacious with a bath and a walk in shower. Great place to stay. We would return.
Stayed 2 nights in May 2025

8/10 Good

Theresah

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We've stayed here quite a few yearns now for Xmas and it's always been a bit hit and miss. It's not a bad hotel, but it somehow never seems to live up to the 5 stars. Service can be spotty, and the rooms have some very guest unfriendly features. For example, there's a table in every room that can be used to control a lot of the in-room functions, but the hotel also sends notifications to it daily at around 7am. So, unless you want to be woken up at 7am, make sure to drop the tablet into a drawer the night before. I will be booking again, but I really hope they can fix some of these smaller things in the future.
Stayed 5 nights in Dec 2024

8/10 Good

Zoe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Clean hotel, good foox and service.
Stayed 1 night in Dec 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled here back in 2023 and my stay at Haarhuis was quite lovely, albeit smaller rooms than I'm used to, but such is the European/Netherlands way (they all have smaller rooms.) I recently traveled back here (2024) for Qlimax (a music event) and since I had a great experience the last time, I figured I would book at Haarhuis again. Now, let me say that Haarhuis is a bit pricier, but that's to be expected as this carries itself as a luxury hotel and does a great job at such. The rooms are fantastic and well designed in an upscale luxury manner, the breakfast/restaurant is quaint and nice, the staff are beyond excellent, and the decor is just wonderful. What surprised me most is that I was BLOWN away with my recent room, which I did not think was possible. This time I arrived to get a room on the first floor (123) and was pleasantly surprised to see I not only had a roof deck with 2 pool lounge chairs, but I had a traditional SAUNA that could fit 2-4 people. It was a lovely surprise and worked excellent. Everytime I come here, they constantly out perform themselves. I can't say enough good things about Haarhuis, especially as it's a short walk across the street to Arnhem Centraal, so getting anywhere from the hotel is extremely easy. If you love sushi, Silk directly across the street is amazing as well, but just make sure you book reservation early on. Tot Ziens Haarhuis! See you next year!
Stayed 2 nights in Nov 2024

8/10 Good

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Phillip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location beside the train station abd close to restaurants and bars.
Stayed 4 nights in Nov 2024

10/10 Excellent

Karen

Stayed 1 night in Sep 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Tiny room,

Nice hotel, clean with friendly staff. Right opposite the central station. Double room was tiny. Litrally a foot spare all the way around the bed. Other side had 1 metre spare with tea and coffee. Fridge was very noisy and was 1 metre from my pillow Very small room for €720 3nights
Stayed 3 nights in Sep 2024

10/10 Excellent

Niall

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Aug 2024

10/10 Excellent

Gered

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent in all respects. Great rooms. Perfect location.
Stayed 3 nights in Jul 2024

8/10 Good

Melissa

Stayed 4 nights in Jul 2024

10/10 Excellent

Bradly

Stayed 5 nights in Jun 2024

6/10 Okay

David, Qualicum Beac

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is in an excellent location very near the Van Gogh and Rijksmuseum, and the staff are great, however the room we had was quite small with a poor design.
Stayed 2 nights in Jun 2024

10/10 Excellent

benoit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

Ray

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms not cleaned correctly for a 4 star, small rooms no wardrobe, no milk, sugar or tea had to ask for it and then you had to collect it as staffing issues.
Stayed 4 nights in May 2024

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love almost everything about this hotel. It has a beautiful wellness centre, a great gym, a very good restaurant and a really comfortable, funky lobby. It’s in a wonderful location across from the train station and a short stroll to all the shops and restaurants. The staff are great…friendly, helpful and very professional. Daily room service was not great. Used drinking glasses were never removed, no tissues, bathroom counters not cleaned. Also, lack of storage is a problem. The rooms seem newly renovated but they did not add any shelving or room for toiletries. However, I would highly recommend this hotel. It’s close to perfect. I will stay there again when i visit family in Arnhem.
Stayed 5 nights in May 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our 2 night stay.
Stayed 2 nights in Apr 2024