Located in Arona, Castle Harbour is within a 10-minute drive of Siam Park and Puerto Colon Marina. .This aparthotel is 1.7 mi (2.8 km) from Las Vistas Beach and 1.9 mi (3.1 km) from Playa de las Américas.
Castle Harbour offers 95 accommodations with safes and irons/ironing boards. Rooms open to balconies. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.
In-room wireless Internet access is available for a surcharge. Flat-screen televisions are featured in guestrooms. Housekeeping is provided weekly.
Recreational amenities at the aparthotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 95 guestrooms, featuring kitchens with refrigerators and stovetops. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include phones, as well as safes and microwaves.
Enjoy recreational amenities such as an outdoor pool and bicycles to rent. This aparthotel also features wireless internet access (surcharge), tour/ticket assistance, and a vending machine.
Enjoy a meal at the restaurant or snacks in the aparthotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 9:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 9:00 AM and 11:00 AM.
Castle Harbour has a restaurant on site.
Property amenities
Beach
Sandy beach nearby
Beach loungers
Beach umbrellas
Pool/Spa
Outdoor pool
Pool loungers
Internet
Available in the apartment: WiFi (EUR 3 per day)
Available in some public areas: WiFi (EUR 3 per day)
Parking and transport
Free self parking on site
Limited on-site self parking
Kitchen
Cookware, dishware, and utensils
Electric kettle
Hob
Microwave
Refrigerator
Toaster
Dining
Daily full breakfast available 9:00 AM to 11:00 AM for a fee: EUR 4.50 for adults and EUR 4.50 for children
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli
Bedrooms
Bedsheets provided
Bathroom
Shower
Towels provided
Entertainment
Flat-screen TV
Outdoor areas
Balcony
Garden
Terrace
Laundry
Laundry facilities
Comfort
Ceiling fan
Pets
No pets allowed
Suitability/Accessibility
Lift
Smoke-free property
Services and conveniences
24-hour front desk
Iron/ironing board
Luggage storage
Phone
Safe
Safe at front desk
Tour and ticket assistance
Vending machine
Weekly housekeeping
Things to do
Bicycle rentals
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
General
95 units
Bicycle rentals
Garden
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 30
Special check-in instructions
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from November 30 2023 to October 31 2025 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are available for EUR 3.0 per night
Payment types
Important information
Optional extras
Fee for full breakfast: approximately EUR 4.50 for adults and EUR 4.50 for children
Fee for in-room wireless internet: EUR 3 per day (rates may vary)
Fee for wireless internet in public areas: EUR 3 per day (rates may vary)
Late check-out fee: EUR 30 (subject to availability)
Crib (infant bed) fee: EUR 3.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number H TF 32885
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Castle Harbour Aparthotel Arona
Castle Harbour Arona
Aparthotel Castle Harbour Arona
Arona Castle Harbour Aparthotel
Aparthotel Castle Harbour
Castle Harbour Aparthotel
Castle Harbour Arona
Castle Harbour Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 5 out of 19 reviews
10 - Excellent
5
Rating 8 - Good. 7 out of 19 reviews
8 - Good
7
Rating 6 - Okay. 3 out of 19 reviews
6 - Okay
3
Rating 4 - Poor. 3 out of 19 reviews
4 - Poor
3
Rating 2 - Terrible. 1 out of 19 reviews
2 - Terrible
1
7.2/10
Cleanliness
7.8/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
Reviews
8/10 Good
Julia
Travelled with partner
25 Mar 2023
Liked: Amenities
The staff were lovely and the breakfast options were okay ( british breakfast options mostly). Our room was very spacious and we had a balcony, but the cleanliness isnt great, you can tell the place is a bit older, some of our sheets had holes in it and the bed/pillows werent the most comfortable. Overall decent though, we had everything we needed and it was easy to cook at home as we had a nice hob, oven and a big fridge. I would say the three star rating is accurate. Also close enough to the beach(~20min walk) and restaurants (~10min walk)
Julia
Stayed 6 nights in Mar 2023
2/10 Terrible
michael
21 Dec 2021
Disliked: Cleanliness, room comfort
Nightmare at castle harbour
we arrived as soon as we opened the door it smelt really horrible stayle smoke and musty i bought aur freshner but didn't help i think apartment 322 should be taken off the sight it was disgusting we had cig burned sheets the drawer taken out off the washing machine so we couldn't use it the residents are very unsociable and rude the apartment is halfway up a mountain and no where near the beach it absolutely ruined ny holidays the worst place i have ever had the misfortune to stay in please dont ruin anyone elses holiday nothing in the apartment was clean or without cig burns -0 i rate it
michael
Stayed 7 nights in Dec 2021
10/10 Excellent
Graham
22 Feb 2021
Liked: Cleanliness, room comfort
Fantastic
Amazing place
Graham
Stayed 7 nights in Oct 2020
8/10 Good
Leon
18 Nov 2020
Liked: Cleanliness, room comfort
Nice . Nice .Nice
Nice apartment with everything you need .
Nice view of the bar and pool . Nice large balcony area .
Leon
Stayed 7 nights in Oct 2020
10/10 Excellent
Gareth
7 Sept 2020
Liked: Cleanliness, room comfort
Nice complex
Nice 1 bed apartment with ample room and massive balcony. Swimming Pool is a good size with a poolside snack bar. Pool is well maintained and cleanliness due to covid regs was fantastic. Highly recommended. In a nice part of town, ample streetside parking for hire car
Gareth
Stayed 5 nights in Sep 2020
6/10 Okay
C
Travelled with family
6 Aug 2020
Disliked: Cleanliness
won't recommend this hotel/apartment
Room is not what we expected! We book an upgrade room that looks more modern. But when we got there, the room that we had is the one that we are trying to avoid. The room looks worn out and old. Their reason is that the picture we saw on hotels.com is all occupied! And the hotel didn't give is the money back. They just told us that they will let us know when its available. Are you kidding me!!! Seen some hair strands on bed sheets, really disgusting! The most worse is we saw small cockroach on the floor. I'm not scared of cockroach, but my husband and son was terrified. The television is not working and only had celling fan that is so slow. The bedroom had cot bed, don't know why coz we don't have baby. The bed is quite comfy which is good. Kitchen is good size and we can cook whenever we want. Pool is good size and clean. There's not a lot of people due to covid. The apartment is about 20mins to the beach and approximately 30mins to city centre. If you want to get a bus, you have to walk 12mins to main bus station and buy a card for €2 plus top up to place you want to go. So don't expect that the driver will speak English, i mean mostly. I have to find my way and my google map is been very useful.
Room service too infrequent
Otherwise fine.staff pleasant and helpful..
Verified traveller
Stayed 14 nights in Nov 2019
6/10 Okay
Verified traveller
Travelled with family
11 Nov 2019
Liked: Staff & service, amenities
I personally liked the property itself , it was just that it wasn't cleaned enough ....once in the week we were there !
We ended up cleaning round ourselves and luckily we found clean towels in a chest in the wardrobe because these weren't changed either !
Verified traveller
Stayed 7 nights in Nov 2019
4/10 Poor
Verified traveller
Travelled with partner
13 Sept 2019
Liked: Cleanliness, amenities
The staff are very nice. But there were two large building sites right next to the apartments and no one told us, the noise was horrendous and ended staying away.
Verified traveller
Stayed 8 nights in Sep 2019
6/10 Okay
Patrick Fernand
Travelled with partner
19 Mar 2023
Odeur d'égout sur toute la durée du sejour depuis les salles de bains et l'evier de cuisine - il s'agit d'un appart-hotel - très peu de vaisselle - aucun produit de base comme du sel, poivre vinaigre, huile, il a fallu tout acheter - au 9e etage, l'ascenseur s'arrêtant au 8e ! - wifi payante et très instable - parking gratuit mais sur la route ! - peur mieux faire !!!
La struttura è in cima a una collina,con con il servizio taxi molto economico non è un problema. Pulizia delle parti comuni come dell'appartamento molto buono.bella piscina riscaldata con sdraio e ombrellone a pagamento 2 €.buon rapporto prezzo qualità.
Personale gentile. Organizzazione pessima, francamente non ci tornerei nemmeno se fosse gratis. La stanza aveva problemi che non sono stati risolti, per pagare è stato un parto perché il sabato e domenica (anche se risulta il check out in tali giorni)
NON È POSSIBILE PAGARE perché la responsabile dei pagamenti il fine settimana non lavora. Organizzazione davvero pessima !!!