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Mercure Arras Centre Gare

4.0 star property

Photo gallery for Mercure Arras Centre Gare

Bar (on property)
Lounge
Reception
Bar (on property)
Premium bedding, desk, blackout curtains, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • 24/7 front desk

Explore the area

Map
58 Boulevard Carnot, Arras, Pas-de-Calais, 62000
  • Grand Place
    ‪7 min walk‬
  • Notre Dame Cathedral
    ‪9 min walk‬
  • Citadelle d'Arras
    ‪4 min drive‬
  • Lille (LIL-Lesquin)
    ‪36 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Premium bedding, desk, blackout curtains, soundproofing

Classic Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Premium bedding, desk, blackout curtains, soundproofing

Standard Room, 1 Single Bed

  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room, 2 Single Beds

Premium bedding, desk, blackout curtains, soundproofing

Classic Twin Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds (Superior)

Premium bedding, desk, blackout curtains, soundproofing

Family Room, Multiple Beds (Superior)

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed

Premium bedding, desk, blackout curtains, soundproofing

Privilege, Room, 1 Double Bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

Premium bedding, desk, blackout curtains, soundproofing

Privilege, Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Front of property - evening/night

Hotel Le Dome

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  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (72)
The price is NZ$274
for 1 room
includes taxes & fees
30 Jun - 1 Jul
Hotel Le Dome

About the area

Arras

When you stay at Mercure Arras Centre Gare in Arras, you'll be in the historical district, within a 10-minute walk of Eglise Saint Laurent and Place des Héros. .This hotel is 0.6 mi (0.9 km) from Grand Place and 0.6 mi (1 km) from Belfry of Arras.

What's nearby

  • Hôtel de Ville - 6 min walk - 0.6 km
  • Grand Place - 7 min walk - 0.7 km
  • Notre Dame Cathedral - 9 min walk - 0.8 km
  • Arras War Cemetery - 19 min walk - 1.6 km
  • Citadelle d'Arras - 4 min drive - 2.0 km

Getting around

  • Arras Train Station (XRZ) - 3 min walk
  • Lille (LIL-Lesquin) - 37 min drive

Restaurants

  • ‪Volfoni Arras - ‬7 min walk
  • ‪Café de la Paix - ‬2 min walk
  • ‪L'Elysée - ‬1 min walk
  • ‪Waffle Factory Arras - ‬6 min walk
  • ‪Bistrot du Boucher - ‬3 min walk

About this property

Mercure Arras Centre Gare

Art Deco hotel with a fitness center and a 24-hour front desk
Mercure Arras Centre Gare offers 98 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers.

This Arras hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 98 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities including a fitness center and bicycles to rent. Additional amenities at this Art Deco hotel include complimentary wireless internet access, a fireplace in the lobby, and a reception hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Le 58, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Arras? This hotel has 11248 square feet (1045 square meters) of space consisting of a conference center and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Le 58 - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking within 500 metres
  • Secured, covered parking on site (EUR 11 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le 58

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre (11,248 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - December 2019
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.40 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Covered self parking fee: EUR 11 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Atria
Mercure Atria Arras Centre
Accor Atria Arras Centre
Mercure Atria Arras Centre Hotel Arras
Mercure Arras Centre Gare Hotel
Mercure Arras Centre Gare
Mercure Arras Gare Arras
Mercure Arras Centre Gare Hotel
Mercure Arras Centre Gare Arras
Mercure Arras Centre Gare Hotel Arras

Mercure Arras Centre Gare Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 349 out of 663 reviews
Rating 8 - Good. 235 out of 663 reviews
Rating 6 - Okay. 55 out of 663 reviews
Rating 4 - Poor. 14 out of 663 reviews
Rating 2 - Terrible. 10 out of 663 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Rhodri, Haverfordwest

Business traveller
Liked: Staff & service, property conditions & facilities
It was ok, but certainly not as expected from the rating. The best wesstern plus 20 mins away was far nocer for the same price and parking was included plus spa.
Stayed 3 nights in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Iain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Iain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Stephen

Liked: Cleanliness
Disliked: Room comfort
Basic hotel but no issues apart from the stairwells and staircase to the car park being inhabited by homeless and stinking if smoke etc… my wife in particular found this very intimidating and wouldn’t go to car park alone. This clearly needs addressing by the hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property near train, beautiful walk to main square
Stayed 2 nights in Nov 2024

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High (we had a roof box) underground public parkin next door. Access to hotel from parking. Very near centre. great restaurant. would use again
Stayed 1 night in Aug 2024

8/10 Good

Robert

Liked: Staff & service, amenities, property conditions & facilities
We enjoyed the restaurant
Stayed 1 night in Sep 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central comfortable hotel.

Nice comfortable room. Good spot and easy underground parking
Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Impeccable service. Spacious rooms and very clean. Top notch customer service probably one of the best places we stayed in Europe!
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an excellent hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Restaurant food poor for evening meal. Good food for breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, very walkable, clean . Staff very helpfuf
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Hyvätasoinen hotelli aseman vieressä

Aivan aseman vieressä oleva hyvätasoinen hotelli. Tilavat ja siistit huoneet. Kesähelteillä olisi ollut mukava, jos huoneessa olisi ollut jääkaappi.
Stayed 3 nights in Aug 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful, friendly staff. Lovely breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect choice for a stay in Arras

This is a great hotel located within an easy walk of the main square. The breakfast was brilliant with lots of variety and well cooked and topped up. Great coffee too. We ate in the hotel restaurant which was a great option. The parking was conveniently below the hotel and accessed via a lift and was also subsidised. The food was brilliant and the cost was reasonable. All in all a great choice for a stay in Arra.
Stayed 2 nights in Jul 2024

10/10 Excellent

Zachary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, easy to park at and walk into the centre
Stayed 1 night in Jul 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with helpful staff

Lovely réception staff, helpful and offered directions and tips. Room was comfortable and pleasant.
Stayed 1 night in Jul 2024

10/10 Excellent

Manuela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Mercury is a very stylish and well operated Hotel. I will definitely come back to this place.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Good bar. Good breakfast.

Nice hotel. Good bar. Good breakfast.
Stayed 1 night in Jun 2024