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Franklin Marriott Cool Springs

3.5 star property

Photo gallery for Franklin Marriott Cool Springs

Executive lounge
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Executive lounge
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
700 Cool Springs Blvd, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪1 min drive‬
  • Place, Aspen Grove Park
    ‪2 min drive‬
  • Place, Vanderbilt University
    ‪18 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds

7.8 out of 10
Good
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Executive lounge

Club Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds (Hearing Accessible)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Hearing Accessible)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Mobility Accessible, Tub)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Club Room, 2 Double Beds (Hearing Accessible)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Club Room, 2 Double Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Executive lounge

Club Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
Hilton Franklin Cool Springs
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 1,000 reviews
Hilton Franklin Cool Springs

About the area

Franklin

When you stay at Franklin Marriott Cool Springs in Franklin, you'll be in the business district, within a 15-minute drive of CoolSprings Galleria and Nashville Zoo. .This hotel is 16.3 mi (26.3 km) from Mall at Green Hills and 1.2 mi (1.9 km) from Aspen Grove Park.

What's nearby

  • CoolSprings Galleria - 1 min drive - 1.8 km
  • Aspen Grove Park - 2 min drive - 1.7 km
  • Vanderbilt University - 18 min drive - 31.3 km
  • Broadway - 18 min drive - 32.7 km
  • Grand Ole Opry - 24 min drive - 45.2 km

Getting around

  • Nashville Riverfront Station - 17 min drive
  • Nashville International Airport (BNA) - 21 min drive

Restaurants

  • ‪Panera Bread - ‬20 min walk
  • ‪Panda Express - ‬19 min walk
  • ‪Jonathan's Grille - ‬3 min drive
  • ‪Waffle House - ‬18 min walk
  • ‪Brewhouse South & Sauced Pizza Kitchen - ‬3 min drive

About this property

Franklin Marriott Cool Springs

Suburban hotel with 2 restaurants, near CoolSprings Galleria
Franklin Marriott Cool Springs offers 300 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Franklin hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 300 air-conditioned rooms featuring refrigerators and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 miles.
Enjoy American cuisine at Stave Regional Kitchen, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Franklin? This hotel has 29000 square feet (2694 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Stave Regional Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Onsite venue #2 - This coffee shop serves breakfast and lunch. Open daily.
Stave Lounge - This restaurant serves lunch and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Parking on site (USD 12 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Stave Lounge
  • Stave Regional Kitchen

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 29,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (89 centimetre high)
  • Grab bar near toilet (89 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Roll-in shower (91 centimetre wide)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 9 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 20.00 per person
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 12.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cool Springs Marriott Franklin
Franklin Cool Springs
Franklin Cool Springs Marriott
Franklin Marriott Cool Springs
Franklin Marriott Cool Springs Hotel
Marriott Cool Springs
Marriott Cool Springs Franklin
Marriott Cool Springs Hotel
Marriott Franklin
Marriott Franklin Cool Springs
Franklin Marriott Cool Springs Hotel Franklin
Franklin Marriott Cool Springs Hotel
Franklin Marriott Cool Springs Franklin
Franklin Marriott Cool Springs Hotel Franklin

Franklin Marriott Cool Springs Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 268 out of 468 reviews
Rating 8 - Good. 110 out of 468 reviews
Rating 6 - Okay. 53 out of 468 reviews
Rating 4 - Poor. 24 out of 468 reviews
Rating 2 - Terrible. 13 out of 468 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Due to the timeline we only had chance to look at the pool and we didn’t go in the fitness center.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
This place was clean and nice and very enjoyable stay. The staff was super friendly and professional. We had a great time.
Stayed 1 night in Oct 2025

10/10 Excellent

Jon

Liked: Cleanliness
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Tushar

Stayed 2 nights in Oct 2025

10/10 Excellent

Julie

Stayed 1 night in Oct 2025

8/10 Good

Trisha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
The rugs in the common area were extremely dirty
Stayed 1 night in Oct 2025

8/10 Good

Bob

Stayed 1 night in Oct 2025

10/10 Excellent

Mouna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

Selene

Stayed 1 night in Sep 2025

10/10 Excellent

Ronald, Crossville

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Sep 2025

10/10 Excellent

William

Stayed 1 night in Jun 2025

10/10 Excellent

kristen

Stayed 2 nights in May 2025

10/10 Excellent

sammy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and easy to get to
Stayed 1 night in May 2025

10/10 Excellent

Marquita

Stayed 1 night in May 2025

4/10 Poor

Daniel

The hotel was over booked. We had to stay a
Stayed 1 night in May 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk folks were so nice!
Stayed 1 night in Apr 2025

6/10 Okay

Brittany

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
There was nothing special about the establishment. It was just okay. The dining is terrible.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to relax.

Excellent upper tier hotel. Friendly helpful staff. Great dining experience and reasonably priced. Big suite, pool, and exercise room.
Stayed 1 night in Apr 2025

10/10 Excellent

Reveland, Tupelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay
Stayed 1 night in Mar 2025

8/10 Good

AARON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff were perfectly friendly and helpful. The facility and indeed the room were as clean as could be. This is just an older building with older facility issues - seemingly low water pressure; the "feel good" extra lock on the door didn't work, with marks showing the for had been forced open a few times (the deadbolt worked just fine); the room, although spotless, just smelled stale; all the electric sockets had no grip pressure left, and plugs fell out of them if looked at wrong. But again, it's an older facility. Never felt unclean, and was a nice place to stay the night.
Stayed 1 night in Mar 2025

10/10 Excellent

Rikki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this location!
Stayed 2 nights in Mar 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
got a dirty room to start by mistake but they quickly got me a new room. very comfy
Stayed 1 night in Mar 2025

10/10 Excellent

Boyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025