Red Roof Inn Asheville - Biltmore West

2.0 star property

Photo gallery for Red Roof Inn Asheville - Biltmore West

Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Deluxe Room, 2 Double Beds (Smoke Free)
Superior Room, 1 King Bed (Smoke Free)
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Air-conditioning
  • 24/7 front desk

Explore the area

View map
16 Crowell Road, Asheville, NC, 28806
  • Place, WNC Farmers Market
    ‪3 min drive‬
  • Place, French Broad River
    ‪3 min drive‬
  • Place, Asheville Outlets
    ‪3 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪12 min drive‬

Room options

Deluxe Room, 2 Double Beds (Smoke Free)

7.0 out of 10
Good
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Accessible (Smoke Free)

7.2 out of 10
Good
(14 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Smoke Free)

  • Sleeps 4

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • Sleeps 2

Standard Room, 1 King Bed (Smoke Free)

  • Sleeps 2

Standard Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Smoke Free)

8.8 out of 10
Excellent
(14 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Asheville

Located in Asheville (West Asheville), Red Roof Inn Asheville - Biltmore West is within a 10-minute drive of Asheville Outlets and Harrah's Cherokee Center - Asheville. .This hotel is 9.5 mi (15.3 km) from Biltmore Estate and 6 mi (9.6 km) from The Orange Peel.

What's nearby

  • WNC Farmers Market - 3 min drive - 5.0 km
  • French Broad River - 3 min drive - 5.3 km
  • Center for Spiritual Living - 3 min drive - 3.7 km
  • Asheville Outlets - 3 min drive - 5.8 km
  • Bob Lewis Ballpark - 4 min drive - 3.4 km

Getting around

  • Asheville Regional Airport (AVL) - 15 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪Dunkin' - ‬4 min walk
  • ‪Burger King - ‬5 min walk

About this property

Red Roof Inn Asheville - Biltmore West

Red Roof Inn Asheville - Biltmore West offers 109 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations are furnished with desks and desk chairs. 32-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.
Stay in one of 109 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property allows guests 18 or over to check in with valid military ID

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Asheville West
Red Roof Inn Hotel Asheville West
Asheville Red Roof Inn
Red Roof Inn Asheville West Hotel Asheville
Red Roof Inn Asheville West Motel
Red Roof Inn Asheville West
Red Roof Inn Asheville Biltmore West
Red Roof Inn Asheville - Biltmore West Hotel
Red Roof Inn Asheville - Biltmore West Asheville
Red Roof Inn Asheville - Biltmore West Hotel Asheville

Red Roof Inn Asheville - Biltmore West Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 267 out of 1003 reviews
Rating 8 - Good. 306 out of 1003 reviews
Rating 6 - Okay. 152 out of 1003 reviews
Rating 4 - Poor. 129 out of 1003 reviews
Rating 2 - Terrible. 149 out of 1003 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ketura

Liked: Cleanliness, staff & service, amenities
Staff was super nice! The room was very nice and clean! Bed was comfortable!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ketura

Liked: Cleanliness, amenities, property conditions & facilities
Staff is always very nice and helpful! Rooms are always clean. Beds are very comfortable and its very quiet and peaceful. Very convenient to places to eat and other stuff!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in May 2025
Verified

10/10 Excellent

randall

Friendly helpful staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying was awesome
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Jason

It stunk in the room. Stains on the sheets. Homeless people outside staring at me. Cops all over the place at 4 in the morning. Worst room I’ve ever stayed in.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Jason

Room was decent. Great for price. Alot of sketchy people up and noisy most of night and morning. Was afraid to go out at night.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

michael

Liked: Cleanliness, staff & service, property conditions & facilities
The heat worked just fine. The homeless people that were hanging out there was concerning.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

phadmini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At 1st our room heater wasn't working. Switch to the next room but very clean. Parking was easy.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Jeffrey

Liked: Amenities
Loved absolutely everything about this property and this stay, except for an unnervingly high amount of drug related traffic.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Ozzy

Disliked: Cleanliness, staff & service, amenities
Bedding was still soaking wet when we arrived, the room smelled like wet dog and mildew, and the staircases were full of homeless people doing drugs. Do not stay here if you have kids or you are a single woman. Sleeping in your car is a better option.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Elizabeth

Liked: Property conditions & facilities
A lot of people were hanging about the hotel. The office closed at 7pm. Every night someone knocked on our room door. One night it was twice. Our room key would not stay keyed to the room, so we had to make it back to the hotel to rekey the card before the office closed. Every single day of our four day stay.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were cute and the staff were very friendly!
Stayed 1 night in Mar 2023
Verified

2/10 Terrible

Laurie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel. Homeless people sleeping in stairwells yelling all night. Doesn't matter the condition of the room if you aren't safe staying there.
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Clifford

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Many vagrants all over the property. We didn't feel safe and only came out in morning to leave.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, quiet rooms, bed was comfortable and staff was great, lady at the front desk was Amazing
Stayed 1 night in Oct 2023
Verified

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean but it did have a particular smell, like old. But the employees were amazing and the treatment was class A.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. Clean rooms & friendly staff.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Rebecca

Liked: Staff & service, amenities, property conditions & facilities
I liked the flowers
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Nathan

Disliked: Cleanliness, amenities, property conditions & facilities
The first room we were given had a low battery in the smoke alarm, which kept beeping every 30 seconds. The front desk attendant accused us of smoking, despite neither me nor my husband having smoked in our lives. It was harder than it should have been to get a different room. The attendant was not friendly at all. We used to go to this Red Roof at least twice a year, but the last experience here will be our last.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Lucielsa

Disliked: Cleanliness, amenities
I specifically booked this hotel because it advertised the room as smoke-free. Unfortunately, the moment I opened the door, I was hit with a strong and horrible cigarette smell. It was very obvious that the room had been smoked in, despite being listed as non-smoking. The odor was so strong that I could not stay, so I left the room right away. Hotels should ensure that rooms advertised as non-smoking truly meet that standard. I’m still expecting my full refund.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Angel

Liked: Staff & service
Room was decent until they came and changed the sheets to some stained sheets the room had a smell after that
Stayed 3 nights in Nov 2025