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The Restoration Asheville

4.0 star property

Photo gallery for The Restoration Asheville

3 restaurants, breakfast, lunch, dinner served; American cuisine
Rooftop terrace
Premium bedding, minibar, in-room safe, desk
Exterior
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym

Explore the area

View map
68 Patton Ave, Asheville, NC, 28801
  • Place, Fired Up Creative Lounge Ashville
    ‪1 min walk‬
  • Place, Harrah's Cherokee Center - Asheville
    ‪5 min walk‬
  • Place, The Orange Peel
    ‪6 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

View all photos for Studio Suite

Premium bedding, minibar, in-room safe, desk

Studio Suite

10.0 out of 10
Exceptional
(26 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

10.0 out of 10
Exceptional
(45 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Premium bedding, minibar, in-room safe, desk

Studio Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Premium bedding, minibar, in-room safe, desk

Studio Suite

9.8 out of 10
Exceptional
(10 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room

Premium bedding, minibar, in-room safe, desk

Premier Room

10.0 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room

Premium bedding, minibar, in-room safe, desk

Premier Room

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room

Premium bedding, minibar, in-room safe, desk

Signature Room

9.8 out of 10
Exceptional
(35 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room

Premium bedding, minibar, in-room safe, desk

Signature Room

10.0 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room

Premium bedding, minibar, in-room safe, desk

Signature Room

10.0 out of 10
Exceptional
(15 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room

Premium bedding, minibar, in-room safe, desk

Signature Room

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Asheville

With a stay at The Restoration Asheville, you'll be centrally located in Asheville, a 1-minute drive from Harrah's Cherokee Center - Asheville and 13 minutes from Biltmore Estate. .This family-friendly hotel is 5.2 mi (8.3 km) from Blue Ridge Parkway Asheville Entrance and 0.1 mi (0.1 km) from Woolworth Walk.

What's nearby

  • Fired Up Creative Lounge Ashville - 1 min walk - 0.2 km
  • Grove Arcade - 3 min walk - 0.3 km
  • Harrah's Cherokee Center - Asheville - 5 min walk - 0.4 km
  • Wicked Weed Brewing - 6 min walk - 0.6 km
  • The Orange Peel - 6 min walk - 0.6 km

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Tupelo Honey Southern Kitchen & Bar - ‬1 min walk
  • ‪Jerusalem Garden Café - ‬1 min walk
  • ‪Red Ginger Dimsum & Tapas - ‬1 min walk
  • ‪Top of the Monk - ‬1 min walk
  • ‪Chai Pani - ‬2 min walk

About this property

The Restoration Asheville

Family-friendly hotel with 3 restaurants and free breakfast
The Restoration Asheville offers 60 accommodations with iPod docking stations and MP3 docking stations. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch Smart televisions come with premium satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Make yourself at home in one of the 60 guestrooms featuring iPod docking stations and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with onsite massages or enjoy recreation amenities such as a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride on the complimentary shuttle, which operates within 5 miles.
Enjoy American cuisine at The Watch Asheville, one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 3 bars/lounges. A complimentary continental breakfast is served daily from 8:00 AM to 9:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events.
A complimentary continental breakfast is served each morning between 8:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.
The Watch Asheville - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Draftsman Bar & Lounge - This gastropub specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
The Observatory - This rooftop bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open select days.
The Rise Coffee Shop - This coffee shop specializes in American cuisine and serves breakfast only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 miles
  • Valet parking on site (USD 30 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 8:00 AM to 9:00 AM
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Restaurants on site

  • Draftsman Bar & Lounge
  • The Observatory
  • The Rise Coffee Shop
  • The Watch Asheville

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Concerts/live shows
  • Evening entertainment
  • Free bicycle rentals
  • Games
  • Library
  • Shopping
  • Yoga classes

Family friendly

  • Arcade/game room
  • Bowling alley
  • Free area shuttle
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Firepit
  • In the mountains
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Front entrance ramp
  • Hand-held showerhead
  • Lift (122 centimetre wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium satellite channels
  • IPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night (maximum USD 250 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 6.29 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per night (maximum USD 250 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Restoration Asheville Hotel
The Restoration Asheville Asheville
The Restoration Asheville Hotel Asheville

The Restoration Asheville Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 936 out of 1031 reviews
Rating 8 - Good. 60 out of 1031 reviews
Rating 6 - Okay. 19 out of 1031 reviews
Rating 4 - Poor. 8 out of 1031 reviews
Rating 2 - Terrible. 8 out of 1031 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful facility. Great staff. Good food. But Asheville has a homeless problem and once you walk out the door, it’s there. The city needs to address this asap.
Stayed 2 nights in Sep 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and tasteful

Excellent hotel with great amenities and tasteful decor. This was a great place to stay in downtown Asheville when we wanted to park and walk to shops, restaurants, and breweries. Front desk staff was friendly and helpful. Valet parking was pricey but convenient. Would definitely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Stayed 1 night in Sep 2025

10/10 Excellent

Wendy, Knoxville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect downtown location with wonderful perks and excellent service. The rooms were lovely and the hotel has it all. Will come back!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife, daughter and I stayed here. We were blown away from all the hotel offers, and became our favorite hotel. We are planning on coming back soon.
Stayed 1 night in Aug 2025

10/10 Excellent

Vonetta

Stayed 1 night in Aug 2025

8/10 Good

Cathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 4 nights in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest places I've stayed this year! Right up there with The Pfister Hotel in Milwaukee!
Stayed 1 night in Sep 2025

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was warm, friendly, and went out of their way to help us. We were even given a ride to a nearby restaurant they recommended. The breakfast basket was a classy touch to an already enjoyable stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. The room was clean and well appointed. The location is mostly ideal as you can go to most downtown to shops and restaurants without needing a vehicle.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amber

Stayed 2 nights in Aug 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time to Asheville and The Restoration was one of THE highlights! Great location, friendly staff, and lovely extras … I would hate to spoil any surprises for anyone. Care, attention to detail, great hospitality and a lovely stay. We’ll be back!
Stayed 1 night in Aug 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Shannon

Stayed 2 nights in Sep 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place! Easy walk to everything!

Stayed 3 nights in Sep 2025

10/10 Excellent

Sherri, EHRHARDT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gorgeous hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

10/10 Excellent

Stacey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars

This is hands down one of the best hotels that I have ever stayed in from check in to check out everything was fantastic. The quality and detail in every room, the staff were so friendly and helpful, the basket left at your door with enough to get your day going, was adorable and thoughtful! The location in downtown was perfect for shopping, dining, exploring, the Cherokee center all in walking distance!! We had a wonderful time
Stayed 2 nights in Aug 2025

10/10 Excellent

David S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful as usual
Stayed 3 nights in Aug 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

beautiful hotel but disinterested front desk staff

Initial reaction was a great one! Beautiful hotel, great location, lots of great amenities, and cool bars and restaurants. A cute little breakfast basket is delivered to your room every morning. Repeating what was included in the basket, but it's a cute idea. Valet staff were responsive and friendly, and the evening social with wine and charcuterie was a nice touch. My most important comment for this review is that, despite the amazing physical location, we had a significant issue with the outlets in our room. If you use any medical machine, such as a CPAP, it will turn off after an hour of no movement in the room. Every outlet was on a motion sensor. If you use one, you understand that your machine turning off makes for a bad night of sleep. Our expectation was that this would be addressed with as much care and detail as the hotel exudes. However, after a few calls and two trips to the front desk, we were met with complete indifference and a lackadaisical solution to this matter. The staff at the front desk seemed either bored or annoyed by our need for help with this situation, and despite multiple explanations of what was happening, they still didn't really care. I thought this would be our go-to place to stay when we visit family in Asheville, but my husband and I agree that it was disheartening and a little embarrassing for us to beg for assistance. In the end, no amenities can replace a good night's sleep.
Stayed 3 nights in Aug 2025

10/10 Excellent

Claudette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun Birthday trip

Fantastic stay for birthday trip. Happy hour, breakfast basket. Awesome bowling alley in basement.
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher, Cumming

Liked: Cleanliness, staff & service, property conditions & facilities
I stay at a lot of hotels and there is no question that The Restoration is now in my top 5. Perfectly situated in downtown Asheville, the property is close to everything. Park the car and forget about it, because everything is in walking distance. The hotel itself is gorgeous, well appointed and very comfortable. The rooms are spacious and modern with all the amenities you need. The staff are awesome from the moment you valet until you check out the staff truly understands and models customer service. Don't miss the cool roof top bar with great views and go have some fun donwstairs in the mini entertainment and bar area. If you are looking to visit Asheville look no futher, this is your place.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This building and amenities were amazing! Love the restaurants and bowling alley!
Stayed 2 nights in Aug 2025

10/10 Excellent

sena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sophie was outstanding!!!! The room she gave us was simply perfect. Loved the decor. Pinball downstairs was so fun. The breakfast basket every morning started my day with the biggest smile. That extra effort was amazing. The only recommendation I would have would be a fan and an in room safe. Thank you so much for everything. You are our new Asheville hotel!
Stayed 2 nights in Aug 2025