This hotel claims to be 4 stars, but it feels more like 3. The suite overlooking the Nile was comfortable and relaxing — definitely the highlight of my stay.
However, service fell short. The front desk staff were not very friendly, and the concierge quoted high tour prices, then tried to bargain, which felt unprofessional.
At breakfast, I had to clear my own table and find silverware. The common areas also need an update. With better service and a refresh, this could be a true 4-star hotel. For now, it’s a nice stay with a great view — but manage your expectations.