6/10 Okay
Susi
Travelled with family
27 Dec 2025
Liked: Cleanliness, staff & service
Most of the staff are friendly and courteous
Items to be improved:
-Hocks in the room to hang wet/ damp jackets/ coats
- hock in bathroom beside sink to hang hand towel
- fit soft close toilet lid ( was very surprised by the low quality toilet)
- provide recycling bin in the corridor/ entrance hall
- ensure steady spa pool temperature ( last day the temperature was around 3 degrees lower than the previous days)
- ensure that the locks on the spa lockers are working and safe ( already spoken to spa manager about this)
- beside table with a drawer for essentials like charging cables etc be more useful than the ones provided
- providing an additional chair ( considering rooms aimed for 2 people)
- get the air conditioning system serviced ( the fan was very noisy)
- consider upgrading the windows ( we were on the 1st floor and even with the window closed it was still rather noisy )
- consider having the swimming pool 1-2 degrees warmer ( I wasn’t the only person finding it fairly cold)
- bar staff could do with being better informed on what is on offer and more polite and understanding
Susi
Stayed 5 nights in Dec 2025























