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Holiday Inn Express Auckland City Centre by IHG

4.0 star property

Photo gallery for Holiday Inn Express Auckland City Centre by IHG

Bar (on property)
Exterior
Point of interest
Meeting facility
Minibar, in-room safe, laptop workspace, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Gym

Explore the area

Map
Corner Wyndham & Albert Streets, Auckland
  • Sky Tower
    ‪3 min walk‬
  • SkyCity Casino
    ‪3 min walk‬
  • Auckland Ferry Terminal
    ‪8 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed (with Free Breakfast)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room (with Free Breakfast)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed, Accessible (with Free Breakfast)

Room, 1 Queen Bed, Accessible (with Free Breakfast) | Bathroom

Room, 1 Queen Bed, Accessible (with Free Breakfast)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed (with Free Breakfast)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Upgraded with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room (Upgraded with Free Breakfast)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Harbour View (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Harbour View (with Free Breakfast)

  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Harbour View (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Harbour View (with Free Breakfast)

  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Harbour View (with Free Breakfast)

View from room

Standard Room, 1 Queen Bed, Harbour View (with Free Breakfast)

  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, City View (Super King, with Free Breakfast)

Room amenity

Standard Room, 1 King Bed, City View (Super King, with Free Breakfast)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds (with Free Breakfast)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hotel Grand Chancellor Auckland

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, (483)
The price is NZ$161
for 1 room
includes taxes & fees
28 Jun - 29 Jun
Hotel Grand Chancellor Auckland

About the area

Auckland

With a stay at Holiday Inn Express Auckland City Centre by IHG, you'll be centrally located in Auckland, steps from Queen Street Shopping District and 4 minutes by foot from Sky Tower. .This eco-certified hotel is 0.3 mi (0.4 km) from SkyCity Casino and 0.3 mi (0.5 km) from Princes Wharf.

What's nearby

  • Queen Street Shopping District - 2 min walk - 0.2 km
  • Sky Tower - 3 min walk - 0.3 km
  • SkyCity Casino - 3 min walk - 0.3 km
  • University of Auckland - 6 min walk - 0.6 km
  • Auckland Ferry Terminal - 8 min walk - 0.7 km

Getting around

  • Auckland Britomart Station - 8 min walk
  • Gaunt Street Tram Stop - 10 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪T2 Tea - ‬3 min walk
  • ‪Rydges Auckland - ‬2 min walk
  • ‪Kushi Japanese Kitchen & Bar - ‬2 min walk
  • ‪Ichiban Yakatori Restaurant - ‬2 min walk
  • ‪Shakespeare Hotel - ‬1 min walk

About this property

Holiday Inn Express Auckland City Centre by IHG

Eco-certified hotel with free breakfast and a fitness center
Holiday Inn Express Auckland City Centre by IHG offers 294 accommodations with minibars and safes. Accommodations offer separate sitting areas. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 294 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Satisfy your appetite with Italian cuisine at Mozzarella & Co., a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary continental breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This hotel has 3 meeting rooms available for events.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Mozzarella & Co. - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Bar Albert - This bar serves light fare only. Open select days.
The Great Room - This café serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 59 per night); discounts available

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Albert
  • Mozzarella & Co.
  • The Great Room

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 19 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: NZD 59 per night (164 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Express Auckland City By Ihg
Holiday Inn Express Auckland City Centre by IHG Hotel
Holiday Inn Express Auckland City Centre an IHG Hotel
Holiday Inn Express Auckland City Centre by IHG Auckland
Holiday Inn Express Auckland City Centre by IHG Hotel Auckland

Holiday Inn Express Auckland City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 514 out of 840 reviews
Rating 8 - Good. 234 out of 840 reviews
Rating 6 - Okay. 57 out of 840 reviews
Rating 4 - Poor. 15 out of 840 reviews
Rating 2 - Terrible. 20 out of 840 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel very convenient, CBD area, walkable The staff are friendly.
Stayed 3 nights in Apr 2025

6/10 Okay

Hiroko

Travelled with family
The public parking is next to the hotel and it’s very expensive.
Stayed 2 nights in Mar 2025

8/10 Good

Radhika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was amazing with the coffee options for coffee lovers They don't have parking options:(
Stayed 5 nights in Mar 2025

10/10 Excellent

douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Beautiful view of the city. Great location.
Stayed 2 nights in Dec 2024

8/10 Good

Ellen

Liked: Cleanliness, property conditions & facilities
Good location, easy walk to most places. I encountered one person at the reception who was not accommodating, but everyone else was lovely. Really good breakfast.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HAD BOOKED A TOUR OF AUKLAND ON VIATOR AND THEY PICKED UP AT THIS LOCATION. NEARBY TO CRUISE SHIP TERMINAL (APPROX 20 MIN DRIVE). FELT GOOD VALUE. HAD WONDERFUL BREAKFAST BUFFET INCLUDED WITH ROOM. CLEAN. I HAD ACCIDENTALLY LEFT MY CELL PHONE IN THE HOTEL SAFE ON DEPARTURE AND HOUSEKEEPING HAD IT SECURED WITH RECEPTION FOR MY SAFE KEEPING.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lalitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Mark D, Spring Branch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Edward

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I stayed at the same Holiday Inn property, but in Queenstown and it was absolutely wonderful and clean. Though they have a cleanliness promise when I arrived at the one in Auckland, the cleanliness of the shower was absolutely disgusting. In fact, I went down to the front desk and told them about the slime all over the floor of the shower as well as all the greasy face and nose prints on the window and asked that they be cleaned. Absolutely nothing was done about either thing after my room was attended to. Again, I told the front desk the next day, but I told them that I had ruined a washcloth because I took it upon myself to clean the floor of the shower because it was so disgusting. I can happily send the picture of the filthy washcloth. I’m just astounded that nothing was done and I was not contacted at all by housekeeping or anybody from the office. I find this truly amazing, especially with their cleanliness pledge posted everywhere I would not stay at this particular hotel again and would not recommend it to anyone.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel with friendly staff
Stayed 28 nights in Dec 2024

10/10 Excellent

Sourmack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short sightseeing stay.

Spent 6 nights here having arrived from Ireland. The Hotel is very central and just off one of the main shopping street of Queens Street and 10 minute walk down to the ferry port and The Viaduct area. Ok, the bed was a bit hard and the breakfast limited but for the price and location well worth it. Reception staff were very helpful and pleasant.
Stayed 6 nights in Mar 2025

8/10 Good

Craig

Liked: Cleanliness
Bad parking arrangements
Stayed 1 night in Mar 2025

10/10 Excellent

chengsheng

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carly

Stayed 5 nights in Feb 2025

10/10 Excellent

robert

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good price, great location

Great location. We had top floor (19th) with a view of the bay. Nice breakfast in the morning ( included for ALL guests). I', not sure why we paid an "up-charge" to include breakfast? For some reason, our room had numerous moths (more than ten), and we were constantly getting out of bed to swat them. We were offered an early arrival room upon check in. nice touch!
Stayed 2 nights in Feb 2025

10/10 Excellent

Lalitha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was simple yet awesome. Coffee machine was great. For the price it was an amazing experience.
Stayed 2 nights in Mar 2025

10/10 Excellent

Annamarie P.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rhonda, Bloomington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff; Clean room and facilities; Great breakfast; Good sized clean room with fridge and microwave; Great location, Great view, Taxi's right out front of hotel; Lots of shops, grocery stores and restaurants close. Didn't like: how the bathroom door served as a combo for the shower and door to bathroom & we had a room with a "connecting" door; do not get this unless you're sharing with family or friends; the person in the other room was very ill and we could hear coughing and other unpleasant sounds.
Stayed 2 nights in Feb 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional , friendly staff Wonderful am breakfast! Walkable to bus station, train station and to wharf
Stayed 4 nights in Feb 2025

10/10 Excellent

Romeo

Travelled with family
Liked: Staff & service, property conditions & facilities
Great service and very convenient
Stayed 3 nights in Feb 2025

10/10 Excellent

Janet r

Stayed 2 nights in Feb 2025