See all properties
Save

Pullman Auckland Airport

5.0 star property

Photo gallery for Pullman Auckland Airport

Exterior
Executive Suite, 1 King Bed | Living area
Exterior
Bar (on property)
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Free WiFi
  • Gym

Explore the area

Map
37 Tom Pearce Drive, Auckland, 2022
  • Butterfly Creek
    ‪14 min walk‬
  • Rainbow's End
    ‪12 min drive‬
  • Go Media Stadium
    ‪14 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪3 min walk‬

Room options

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area

Executive Suite, 1 King Bed

  • 60 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

Superior Room, 1 King Bed, Accessible

Superior Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Breakfast, lunch and dinner served

Novotel Auckland Airport

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, (1802)
The price is NZ$314
for 1 room
includes taxes & fees
1 Jul - 2 Jul
Novotel Auckland Airport

About the area

Auckland

With a stay at Pullman Auckland Airport in Auckland (Auckland Airport), you'll be a 3-minute drive from Butterfly Creek and 14 minutes from Go Media Stadium. .This luxury hotel is 11.6 mi (18.7 km) from Eden Park and 13.1 mi (21.1 km) from Sky Tower.

What's nearby

  • Butterfly Creek - 14 min walk - 1.3 km
  • Rainbow's End - 12 min drive - 11.4 km
  • Westfield Manukau City Shopping Centre - 13 min drive - 11.8 km
  • Go Media Stadium - 14 min drive - 14.4 km
  • Sylvia Park Shopping Center - 17 min drive - 17.6 km

Getting around

  • Auckland Middlemore Station - 12 min drive
  • Auckland Intl. Airport (AKL) - 5 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Wondertree - ‬8 min walk
  • ‪Qantas Club Lounge - ‬4 min walk
  • ‪Air New Zealand Koru Lounge - ‬5 min walk
  • ‪Gypsy Moth - ‬12 min walk

About this property

Pullman Auckland Airport

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
Pullman Auckland Airport offers 311 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 311 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy local and international cuisine at Te Kaahu, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 5:00 AM to 10:00 AM and on weekends from 5:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator. This hotel has 2 meeting rooms available for events.
Buffet breakfasts are available for a surcharge on weekdays between 5:00 AM and 10:00 AM and on weekends between 5:00 AM and 11:00 AM.
Te Kaahu - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Te Kaahu Bar - Onsite bar. Open daily.
Kuriri Cafe & Eatery - This café specializes in local and international cuisine and serves breakfast, brunch, and lunch. Open select days.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 49 per day)

Food and drink

  • Buffet breakfast available for a fee 5:00 AM to 10:00 AM on weekdays and 5:00 AM to 11:00 AM on weekends; NZD 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kuriri Cafe & Eatery
  • Te Kaahu
  • Te Kaahu Bar

Things to do

  • 24-hour gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (127 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 45 per person
  • Nearby parking fee: NZD 49 per day (984 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Pullman Auckland Airport Hotel
Pullman Auckland Airport Auckland
Pullman Auckland Airport Hotel Auckland

Pullman Auckland Airport Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 416 out of 547 reviews
Rating 8 - Good. 84 out of 547 reviews
Rating 6 - Okay. 30 out of 547 reviews
Rating 4 - Poor. 8 out of 547 reviews
Rating 2 - Terrible. 9 out of 547 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Helen

Disliked: Staff & service
With a smile staff offered to book a cab and didn't mention minimum fares. When the cab arrived I was told the minimum fare was $40. As I was only going a couple of Kms so chose to walk. Frustrating. When asked where the nearest shops were, vague instructions were given. No map. Again with a smile as if the question was answered and their job was done. Upon arrival our booking was set up so that we could leave via key drop when we departed in the morning. When leaving staff insisted that we retrieve our key from the key drop, move to another service station and wait while they completed their departure admin. All staff I spoke with had English as a second language and were hard to understand. All were friendly and smiled a lot, though on balance they were unhelpful as they didn't provide correct information, enough details or the service that was promised
Stayed 1 night in Mar 2025

10/10 Excellent

Kaia

Travelled with group
This was the nicest airport hotel I’ve stayed at!
Stayed 1 night in Mar 2025

10/10 Excellent

Darren

Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Witold

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
pullman keeps delivering quality. LG
Stayed 1 night in Mar 2025

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was fine for an airport stay although overpriced. Restaurant was not good. Crowded, slow service and food only fair. We made a reservation and asked for window table but were told not available as it was being saved for someone else! Did not make us feel very welcome
Stayed 1 night in Mar 2025

10/10 Excellent

Happy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very convenient for layovers. The bar is lovely and quiet. The staff was professional and helpful. The hotel was very quiet and the room was dark for excellent sleep! Breakfast was outstanding-
Stayed 1 night in Mar 2025

10/10 Excellent

Alanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was super. All expectations exceeded. Help with luggage in and out. Very clean, up to date, lovely rooms and bathrooms. Great meals. Would definitely use this Pulman again.
Stayed 1 night in Mar 2025

10/10 Excellent

Junko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one night at the Pullman Auckland Airport. It was conveniently situated right off the airport, and we could walk to it from the international arrival. Although it was a bit far from the city center, taking an Uber to the city was not an issue. There was a ride-share pickup location just aside from the airport, and we walked to meet the Uber driver there. The staff who checked us in were nice and polite. We didn't try their restaurant, but the food selection on the menu looked delicious. The amenities and room were nice, and the bed was comfortable. We will book the Pullman hotel again when we visit Auckland.
Stayed 1 night in Mar 2025

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very smart and tidy
Stayed 1 night in Mar 2025

10/10 Excellent

Makia

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice accommodation
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location which super convenience to AKL airport
Stayed 1 night in Mar 2025

10/10 Excellent

Nikki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel just a stone’s throw (short walk) from the airport. Everyone was very friendly and efficient. Everything was clean. Bonus was they had some vegan food options (eg scrambled tofu at breakfast), which was appreciated and made us feel welcome.
Stayed 1 night in Feb 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient and staff and accommodation was fabulous.
Stayed 1 night in Mar 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
So handy to International airport. Friendly staff. Everything well organised. True 5 star accomodation. Would certainly stay here again and recommend to others.
Stayed 2 nights in Mar 2025

10/10 Excellent

J t

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice, high end property. Attention to detail was impeccable. The Māori theme was apparent throughout. Well done!
Stayed 1 night in Mar 2025

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ridiculously overpriced but OK. Bed way too soft but seems to be a cancer on the majority of New Zealand hotels. They all seem to get their beds from the same soft-as-hell bed supplier.
Stayed 1 night in Mar 2025

10/10 Excellent

Scott, port austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive
Stayed 1 night in Mar 2025

10/10 Excellent

Karin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was amazing and the short walk to airport so convenient especially for our early flight.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located within walking distance to international terminal and rental car return. Very clean with top notch customer service.
Stayed 1 night in Jan 2025

8/10 Good

shankar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good hotel next to international airport. Clean, convenient. Rooms very good . Negative is no onsite store for odds like personal necessities, snacks, medicines etc
Stayed 1 night in Feb 2025

6/10 Okay

Kieran

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Pullman Auckland Airport — Don’t Arrive Hungry

The Pullman is a modern deluxe-rated airport hotel, conveniently located steps away from the Auckland Airport International Terminal. QUESTION: What should any airport hotel be able to deliver, especially a deluxe hotel at the end of a long haul flight from most of the world’s population centers? ANSWER: A bed and a meal. After a 12 hour flight from Los Angeles I checked in at 8:00pm. I was greeted warmly at check-in, and encouraged to dine at the Pullman’s 9th floor restaurant, which closes at 10pm. At 8:30pm I went upstairs and asked for a table for one. The restaurant and bar looked about 60% full with many empty tables. The receptionist asked if I had a reservation. When I replied no, she said “We are fully booked.” Please come back at 9:30pm and we will try to seat you.” Given the visible availability of unoccupied tables, one can only conclude that management here plan for very limited business and staff the restaurant accordingly. If demand exceeds that estimate the customer is told “We are fully booked”. For any restaurant that is bad policy. For an airport hotel, especially a deluxe rated airport hotel, this is disgraceful. I fly all over the world regularly. In my 40 year experience, it is only in Australia and New Zealand that operate restaurants like this. No other developed countries deliver this kind of poor customer service at a major airport hotel. It’s also embarrassing for an Accor property, a French chain of normally fine hotels.
Looking at Auckland Airport International Terminal from the Pullman Hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, rooms and beds were amazing.
Stayed 1 night in Feb 2025